Big Sky Vacation Rentals is a rental management company that specializes in providing vacation rental properties in the scenic Big Sky region of Montana. The company offers a diverse range of accommodations, from cozy cabins to luxurious lodges, catering to families, outdoor enthusiasts, and travelers seeking a memorable getaway in nature.
Customers can explore various listings on the company's website, book their stays, and access resources for planning their trips, including local attractions and activities. The platform is designed to facilitate a seamless booking experience while ensuring guests have access to quality vacation rentals that meet their needs. With a focus on customer satisfaction, Big Sky Vacation Rentals aims to connect visitors with the natural beauty and recreational opportunities of the Big Sky area.
Big Sky Vacation Rentals has a positive customer experience.
Big Sky Vacation Rentals consistently receives high praise from customers, with an impressive average rating of 4.9 out of 5. Reviewers highlight the excellent quality of the cabins, noting that they are tastefully decorated, well-stocked, and ideally located near the village, offering great views.
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Many guests appreciate the responsiveness and professionalism of the staff, who are described as helpful and attentive, ensuring a smooth booking process and enjoyable stay. The homes are frequently mentioned as perfect for family gatherings, accommodating large groups comfortably. While there are no significant complaints, a few guests suggest minor improvements, such as adding more outdoor seating. Overall, Big Sky Vacation Rentals is celebrated for providing a fantastic vacation experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
190
100%
● Low
4.9 / 5 overall
=
190 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2021.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 20
5.0
1
Jan 21
—
0
Feb 21
—
0
Mar 21
5.0
2
Apr 21
5.0
7
May 21
—
0
Jun 21
5.0
8
Jul 21
5.0
11
Aug 21
5.0
8
Sep 21
5.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 190 most recent reviews.
Top praiseof 187 positive reviews
Customer service18%
33 mentions
Easy to use11%
21 mentions
Fast & efficient9%
16 mentions
Helpful support7%
14 mentions
“Amazingly easy check in, suggestions ahead of time and support while enjoying the property”
On “Customer service” · Jul 12, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
Great experience with Big Sky Vacation Rentals. Answered all of the questions we had about the property and surrounding areas and kept us well informed via email about our upcoming rental. The property we rented was beautiful, extremely clean, well kept, and perfect for our ski vacation in Big Sky. Highly recommend.
I have nothing but good things to say about our experience in Big Sky. The cabin itself was amazing- beautiful bedrooms and bathrooms and a well-stocked kitchen. My two young boys loved the bunk beds!
Nothing was better than waking up in the morning above the clouds and having a coffee on the deck...and then finishing the night with a drink and a hot tub. I wish we could have taken the view with us.
The staff were amazing from communicating during the reservation process to the orientation/welcome visit when we first arrived. I definitely recommend!!!
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We have used BSVR for over 10 years and recommend them often. Every one of their people I have worked with have been exceptional, and the company’s overall attention to every detail makes them stand out from the rest.
This was our 3rd year renting with Big Sky Vacation Rentals. I would recommend this company without hesitation. The reservation process is easy. The communication prior to arrival is excellent, including directions to the cabin and amenities in the cabin. We used the Concierge service for lift tick pick up as well. We stayed in the Cowboy Heaven Cabin 15 Derringer and could not have been more pleased. It was easy to ski in and ski out (although the ski out is a solid blue run). We paid for the Moonlight Basin Access and would again. It was nice to have a place to work out, swim, and relax with a drink or meal close to the cabin. We also took advantage of the cross country skiing and skating. We are looking forward to next year and will request the same cabin.
The house we rented was exactly as the photos portrayed. It was immaculate, well stocked and everything was new in perfect condition. Rental staff was most helpful and responsive.
We have used Big Sky Vacation Rentals for a 2017 and a 2019 week long ski vacation rental. Both times the property was outstandingly clean and well equipped, and the service and advice from BSVR was excellent. Will happily use them again in the future.
I have rented from Big Sky Vacation Rentals twice. Each time I have had amazing customer service. I look forward to booking vacation homes with them in the future.
We've stayed with Big Sky Vacation Rentals 5 times and frankly we will not stay with anyone else when we vacation in Big Sky! Great customer service and excellent property selection - couldn't ask for anything more!!!
Great Montana cabin at Big Sky!
This is by far the best cabin I've stayed at across the country for many reasons. The location and view are terrific. Centrally located within the Big Sky area, it is 5-10 minutes to get anywhere at the resort. Then its about 15 minutes to get to the town of Big Sky where more of the shops and restaurants are. The view from the living room and patios is amazing.
The cabin is very spacious and comfortably slept 12 adults. The game room downstairs is fantastic. The hot tub wonderful after a long day skiing and the sauna a good way to warm up after the quick walk out of the hot tub on cold days. The cabin is very well stocked/supplied. We had left over TP/PT/soap/laundry supplies after a week and 12 adults. The kitchen is very well stocked with anything you might need. Although we didn't play any of there board games they have a variety stocked.
The rental company is very understanding and helpful. They were easily available for questions or issues. I had book the cabin 1 night short and we had to quickly leave. They were very understanding of the situation.
This was an awesome condo. Loved the service provided by Big Sky, as well as the amenities in the condo. Location was also great.
We had a small plumbing issue (slow draining shower) and called it in; issue was fixed while we skied.
We had 2 families of 4 and we all had space—can’t say enough good things about our experience.
Big Sky Vacation Rentals is a rental management company that specializes in providing vacation rental properties in the scenic Big Sky region of Montana. The company offers a diverse range of accommodations, from cozy cabins to luxurious lodges, catering to families, outdoor enthusiasts, and travelers seeking a memorable getaway in nature.
Customers can explore various listings on the company's website, book their stays, and access resources for planning their trips, including local attractions and activities. The platform is designed to facilitate a seamless booking experience while ensuring guests have access to quality vacation rentals that meet their needs. With a focus on customer satisfaction, Big Sky Vacation Rentals aims to connect visitors with the natural beauty and recreational opportunities of the Big Sky area.