Broadway Travel Reviews (Jul 2025): Is It Legit? Trust Score 4.8/5 from 500 Reviews | CrowdTrust

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.8	1,000	100%		● Low

4.8 / 5 overall

=

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 4.8
12-month avg: 4.8
All-time: 4.8
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Booking	Value	Trend	Reviews
Broadway TravelThis company	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.8 out of 5 (good)	4.7 out of 5 (good)	+1%	1,000
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	4.6 out of 5 (good)	—	1,050
Travel Advantage	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.1 out of 5 (good)	3.4 out of 5 (fair)	−1%	1,014

Bottom line: Broadway Travel is #4 of 5 on overall rating in this group.

1 review

Jul 31, 2025

Featured

Fabulous service from Iantha

Fabulous service from Iantha, very helpful, I checked the price on line, which was good, to see if they could get a better price, she did 👍👍👍

1 review

Jul 31, 2025

Featured

One phone call in response to an advert…

One phone call in response to an advert on Travelzoo and holiday booked. Great service thank you.

1 review

Jul 31, 2025

Featured

Stella was amazing

Stella was amazing. So helpful. Thank you

1 review

Jul 30, 2025

Featured

The person I dealt with was very…

The person I dealt with was very helpful and informative. Answered any question or query with efficiency,

1 review

Jul 30, 2025

The whole experience was very…

The whole experience was very good.Micheal Evans was very thorough and explained everything v well.He had to contact the hotel to see if there was availability and this he did for us and confirmed that there was a room for us.We told him that we wanted to change our flights and this he did for us.He was polite and v helpful.

1 review

Jul 30, 2025

Help is at hand at Broadway

Iantha the Broadway consultant was very helpful very patient and very thorough . This made the booking process easier considering my various restrictions on dates etc Thank you

1 review

Jul 30, 2025

Easy Booking

It was great to be able to book with very helpful staff however it is important for telephone calls to be answered promptly at weekends

1 review

Jul 30, 2025

Michael was extremely helpful &…

Michael was extremely helpful & thorough, also very patient!

Roger Salisbury

1 review

Jul 29, 2025

The clear prompt service was really…

The clear prompt service was really helpful. Information was clear and concise. Overall booking experience was very good.

1 review

Jul 28, 2025

Very helpful and patient.

After me going back and forth with umpteen questions over several days they always replied and were very helpful.They gave me time to think things over and kept in touch without being pushy.

1 review

Jul 28, 2025

Excellent service

Michael Evans went over and above in helping to secure our holiday. When I was finally ready to book, the package we wanted to Ischia was no longer available. On his own initiative, Michael contacted his local representative and managed to secure us two rooms. All the information he provided was very clear. We're looking forward to our trip. Thanks

1 review

Jul 28, 2025

Very helpful booking service

Iantha was very helpful when we booked for Ischia

Mr Malcolm Howard

1 review

Jul 27, 2025

Great experience

Wavell sent us quotes immediately so we could make an informed decision on which flight/deal to book. He was professional and friendly - five stars.

1 review

Jul 27, 2025

Phillip was extremely helpful in…

Phillip was extremely helpful in finding alternative flights to suit us - appreciated his patience and efficiency.

David Stephenson

1 review

Jul 27, 2025

Super service

Super service. Chloe was very patient with my complicated itinerary. I'm confident I got an amazing deal!

Carolyn Bentley

1 review

Jul 26, 2025

Good staff member

Anthony was friendly, efficient and precise with all the necessary information I required.

1 review

Jul 26, 2025

Friendly helpful an knowledgable. Also gave you the time you needed.

Friendly helpful an

Mrs marilyn stockwell

1 review

Jul 25, 2025

Very professional service

Wavell, who handled my booking, was very polite and professional and obviously experienced. I would have no qualms in contacting him again if I had any queries. So far Broadway has given a very good service.

1 review

Jul 25, 2025

The Broadway Travel Agent was very…

The Broadway Travel Agent was very thorough in making our booking. He explained all the availability of flights and hotel and finalised the booking efficiently. I would recommend Broadway Travel.

1 review

Jul 25, 2025

Excellent service on the phone from…

Excellent service on the phone from Iantha yesterday evening. She was extremely helpful and efficient. Delighted with the service experience. Many thanks