Buffer is a social media management platform that allows businesses and individuals to schedule, publish, and analyze content across multiple social media channels. The service provides tools for planning social media posts in advance, collaborating with team members, and tracking engagement metrics. Buffer supports various social networks including Facebook, Twitter, Instagram, LinkedIn, and other popular platforms.
Reviewers generally find Buffer to be a solid tool for social media scheduling, particularly praising its effectiveness across platforms like Facebook, Twitter, and LinkedIn. Many customers appreciate the intuitive interface and the excellent customer support, noting that the platform simplifies content distribution and helps maintain a consistent posting schedule.
However, some users express dissatisfaction with the absence of advanced features, such as automated hashtag suggestions and comprehensive analytics, which they feel are necessary for more robust social media management. Additionally, the mobile app is criticized for not being as smooth as the web version, and some users report glitches with LinkedIn posting. Overall, while Buffer offers good value and reliable scheduling, it has room for improvement in feature depth and user experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Productivity Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 4.1 out of 5 (good) | 100 out of 100 | +7% | 97 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 |
12 reviews of Buffer. Filter by what matters to you.
The scheduling functionality works fine, but the user interface feels a bit outdated compared to some competitors. Also had a few glitches with LinkedIn posting that required customer support intervention.
Buffer works well for basic social media scheduling, but the free plan is quite limited. The paid plans are reasonably priced though, and the customer support has been responsive when I've had questions. Would be nice to have more advanced features like competitor analysis.
The core scheduling functionality is solid and reliable. However, the mobile app could use some work - it's not as smooth as the web version. Also wish there were more customization options for the analytics dashboard.
Quick answers to the questions people ask most.
Buffer is a social media management platform that helps businesses and individuals schedule, publish, and analyze content across multiple social networks. We offer tools for content planning, team collaboration, analytics reporting, and social media automation to streamline your social media marketing efforts.
Buffer supports major social media platforms including Facebook, Twitter, Instagram, LinkedIn, Pinterest, TikTok, and Google Business Profile. You can manage and schedule content across all these platforms from a single dashboard.
Buffer offers several pricing tiers including a free plan for up to 3 social channels, Essentials plan starting at $5/month, Team plans for collaboration, and Agency plans for larger organizations. Each plan includes different features like advanced analytics, team management, and increased posting limits.
You can reach Buffer support through our help center at help.buffer.com, email us directly, or use the in-app chat feature. Our support team typically responds within 24 hours during business days.
Buffer provides customer support Monday through Friday during standard business hours. While our platform operates 24/7, our support team responds to inquiries primarily during weekday business hours across multiple time zones.
Yes, Buffer offers a free plan that allows you to manage up to 3 social channels with basic scheduling features. We also provide free trials for our paid plans so you can test advanced features before committing to a subscription.
Yes, Buffer's Team and Agency plans include collaboration features such as user permissions, content approval workflows, team member management, and shared content calendars. These tools help teams coordinate their social media efforts efficiently.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Buffer offers comprehensive analytics including post performance metrics, engagement rates, audience insights, and custom reporting features. You can track reach, clicks, likes, shares, and other key performance indicators to measure your social media success.
Yes, you can cancel your Buffer subscription at any time through your account settings. There are no long-term contracts, and you'll retain access to paid features until the end of your current billing period.
Yes, Buffer integrates with popular business tools including Canva, Unsplash, Giphy, Zapier, and various content management systems. These integrations help streamline your workflow and connect Buffer with your existing marketing stack.
Buffer is a social media management platform that allows businesses and individuals to schedule, publish, and analyze content across multiple social media channels. The service provides tools for planning social media posts in advance, collaborating with team members, and tracking engagement metrics. Buffer supports various social networks including Facebook, Twitter, Instagram, LinkedIn, and other popular platforms.
