Cargomate is a digital platform designed to facilitate the collection and management of customer reviews for businesses in various sectors. By providing a user-friendly interface, the company enables organizations to gather feedback from their customers, helping them enhance their services and improve customer satisfaction. Cargomate’s services are tailored for businesses looking to build trust and credibility through authentic customer testimonials. Targeting small to medium-sized enterprises, Cargomate allows companies to showcase their reputation and gain valuable insights into customer experiences. The platform offers tools for monitoring reviews and responding to customer feedback, fostering a transparent relationship between businesses and their clients. With a focus on enhancing online presence, Cargomate supports businesses in navigating the increasingly important landscape of customer reviews and ratings.
Cargomate receives overwhelmingly negative feedback from its users, with all reviews rating the service at just 1 star. Customers consistently report severe delays in delivery, with one shipment even going missing entirely.
Reviewers describe their experiences as disastrous, labeling the company as amateurish and unreliable, which contradicts its claims of being a professional freight forwarder. Many express frustration over poor customer service, noting that attempts to resolve issues, such as lost shipments, are met with unresponsiveness and a lack of accountability. Additionally, complaints about excessive fees further tarnish the company's reputation. Overall, Cargomate is viewed as a service to avoid, with no positive aspects highlighted in the reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 1.0 | 2 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 3 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.0 out of 5 (poor) | 67 out of 100 | — | 6 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | — | 22 |
Bottom line: Cargomate is #5 of 5 on overall rating in this group.
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Cargomate is a digital platform designed to facilitate the collection and management of customer reviews for businesses in various sectors. By providing a user-friendly interface, the company enables organizations to gather feedback from their customers, helping them enhance their services and improve customer satisfaction. Cargomate’s services are tailored for businesses looking to build trust and credibility through authentic customer testimonials. Targeting small to medium-sized enterprises, Cargomate allows companies to showcase their reputation and gain valuable insights into customer experiences. The platform offers tools for monitoring reviews and responding to customer feedback, fostering a transparent relationship between businesses and their clients. With a focus on enhancing online presence, Cargomate supports businesses in navigating the increasingly important landscape of customer reviews and ratings.
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