Decent, but Not Perfect
While Clearsale does a good job of catching fraud, we did experience a few false positives that affected legitimate transactions. A more refined approach to assessments would be a great upgrade.

Clearsale is a business services company that specializes in fraud prevention and payment solutions. The company offers tools and services designed to help businesses reduce chargebacks and improve transaction security. Clearsale caters to various industries by providing tailored strategies to enhance customer trust and streamline the payment process.
Reviewers express a generally positive sentiment towards Clearsale, highlighting its effectiveness in reducing fraud and the quality of customer support. Many customers appreciate the impressive results, noting significant drops in fraud rates and increased sales since implementation.
The customer support team receives consistent praise for their responsiveness and assistance during the learning curve. However, there are mixed experiences regarding the product's features; some users find the reporting tools lacking in depth and customization, while others mention challenges with integration and a confusing dashboard. Additionally, a few reviews point out issues with false positives affecting legitimate transactions. Overall, Clearsale is seen as a solid solution with room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Clearsale. Filter by what matters to you.
While Clearsale does a good job of catching fraud, we did experience a few false positives that affected legitimate transactions. A more refined approach to assessments would be a great upgrade.
We were hoping for a more seamless integration process. It took longer than anticipated, and we faced quite a few challenges getting everything set up correctly.
While Clearsale does reduce fraud, I found the reporting features lacking in depth. I'd like to see more customization options to better analyze our data.
I appreciate the quick integration, but I did encounter a few hiccups in the initial setup. Once those were resolved, however, the service has performed well and I'm satisfied overall.
Quick answers to the questions people ask most.
Clearsale provides fraud prevention solutions, chargeback protection, and transaction monitoring for e-commerce businesses.
You can reach Clearsale's support team via email at support@clearsale.com or by calling their customer service number listed on their website.
Clearsale operates Monday through Friday, from 9 AM to 5 PM in the local time zone of their headquarters.
Yes, Clearsale offers a trial period for new customers to evaluate their services before committing to a contract.
Clearsale prioritizes data security and complies with relevant regulations, ensuring that customer data is protected and used solely for fraud prevention.
Clearsale offers a satisfaction guarantee, allowing customers to request a refund within a specified time frame if they are not satisfied with the service.
Yes, Clearsale supports integration with various e-commerce platforms and provides documentation to assist with the setup process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Clearsale's services are designed for e-commerce businesses of all sizes, including retail, travel, and subscription-based models.
Clearsale uses advanced algorithms and machine learning to analyze transaction patterns and identify potential fraud risks.
Clearsale typically does not charge setup fees, but it's best to consult with their sales team for specific pricing and terms.
Clearsale is a business services company that specializes in fraud prevention and payment solutions. The company offers tools and services designed to help businesses reduce chargebacks and improve transaction security. Clearsale caters to various industries by providing tailored strategies to enhance customer trust and streamline the payment process.