Fantastic service!
The start was a little shaky with some miscommunication about tutoring staff but since we have a consistent tutor now there have been leaps and bounds in my daughters learning! Thoroughly impressed.

Cluey Learning is an online tutoring platform dedicated to providing personalized educational support for school students in Australia, covering grades from Year 2 to Year 12. The company offers tailored tutoring sessions in key subjects such as English, Mathematics, Chemistry, and Physics, aiming to enhance students' academic performance and confidence. Cluey Learning's innovative approach includes one-on-one face-to-face sessions, allowing for customized learning experiences based on individual needs. Targeting parents and students, Cluey Learning has facilitated over 2 million live tutoring sessions, serving more than 33,000 Australian learners. The platform is designed to assist students who may be struggling with their coursework or seeking to improve their grades. With a focus on achieving measurable outcomes, Cluey Learning strives to empower students through its comprehensive tutoring programs and qualified educators.
Cluey Learning receives mixed feedback from its users, with a notable divide in experiences. Many customers praise the quality of the tutors and the effectiveness of the sessions, highlighting improvements in their children's confidence and understanding in subjects like mathematics and English.
Reviewers appreciate the convenience of online tutoring and the tailored approach of the sessions, with some mentioning excellent communication and engaging technology. However, significant complaints arise regarding customer service, with numerous reports of poor responsiveness and issues related to billing and session management. Some parents express frustration over being charged incorrectly or having difficulty accessing sessions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 270 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 6 |
| Sep 24 | 3.4 | 10 |
| Oct 24 | 3.5 | 8 |
| Nov 24 | 3.3 | 6 |
| Dec 24 | — | 0 |
| Jan 25 | 2.7 | 3 |
| Feb 25 | 3.3 | 7 |
| Mar 25 | 2.9 | 10 |
| Apr 25 | 3.9 | 7 |
| May 25 | 1.8 | 8 |
| Jun 25 | 3.5 | 14 |
| Jul 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 270 most recent reviews.
“Great service”
“Very terrible experience with customer service and I’m very disappointed that you need to pay for a trial”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 3.1 out of 5 (fair) | 1.6 out of 5 (poor) | −9% | 270 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Cluey Learning is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.6).
270 reviews of Cluey Learning. Filter by what matters to you.
The start was a little shaky with some miscommunication about tutoring staff but since we have a consistent tutor now there have been leaps and bounds in my daughters learning! Thoroughly impressed.
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Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 37% are 1–2★.
Cluey Learning is an online tutoring platform dedicated to providing personalized educational support for school students in Australia, covering grades from Year 2 to Year 12. The company offers tailored tutoring sessions in key subjects such as English, Mathematics, Chemistry, and Physics, aiming to enhance students' academic performance and confidence. Cluey Learning's innovative approach includes one-on-one face-to-face sessions, allowing for customized learning experiences based on individual needs. Targeting parents and students, Cluey Learning has facilitated over 2 million live tutoring sessions, serving more than 33,000 Australian learners. The platform is designed to assist students who may be struggling with their coursework or seeking to improve their grades. With a focus on achieving measurable outcomes, Cluey Learning strives to empower students through its comprehensive tutoring programs and qualified educators.
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