It’s been a great experience for Sophie
It’s been a great experience for Sophie

Cluey Learning is an online tutoring platform dedicated to providing personalized educational support for school students in Australia, covering grades from Year 2 to Year 12. The company offers tailored tutoring sessions in key subjects such as English, Mathematics, Chemistry, and Physics, aiming to enhance students' academic performance and confidence. Cluey Learning's innovative approach includes one-on-one face-to-face sessions, allowing for customized learning experiences based on individual needs. Targeting parents and students, Cluey Learning has facilitated over 2 million live tutoring sessions, serving more than 33,000 Australian learners. The platform is designed to assist students who may be struggling with their coursework or seeking to improve their grades. With a focus on achieving measurable outcomes, Cluey Learning strives to empower students through its comprehensive tutoring programs and qualified educators.
Cluey Learning receives mixed feedback from its users, with a notable divide in experiences. Many customers praise the quality of the tutors and the effectiveness of the sessions, highlighting improvements in their children's confidence and understanding in subjects like mathematics and English.
Reviewers appreciate the convenience of online tutoring and the tailored approach of the sessions, with some mentioning excellent communication and engaging technology. However, significant complaints arise regarding customer service, with numerous reports of poor responsiveness and issues related to billing and session management. Some parents express frustration over being charged incorrectly or having difficulty accessing sessions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 270 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 6 |
| Sep 24 | 3.4 | 10 |
| Oct 24 | 3.5 | 8 |
| Nov 24 | 3.3 | 6 |
| Dec 24 | — | 0 |
| Jan 25 | 2.7 | 3 |
| Feb 25 | 3.3 | 7 |
| Mar 25 | 2.9 | 10 |
| Apr 25 | 3.9 | 7 |
| May 25 | 1.8 | 8 |
| Jun 25 | 3.5 | 14 |
| Jul 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 270 most recent reviews.
“Great service”
“Very terrible experience with customer service and I’m very disappointed that you need to pay for a trial”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 3.1 out of 5 (fair) | 1.6 out of 5 (poor) | −9% | 270 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Cluey Learning is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 1.6).
270 reviews of Cluey Learning. Filter by what matters to you.
It’s been a great experience for Sophie
Cluey Learning has allowed me to build my confidence in Chemistry and given me much-needed support! The lessons consist of well-structured content that very effectively support your learning with very sophisticated tutors.
We tried for several months to find a tutor to help my son for year 12 English. From the moment we enquired to the first lesson with the tutor, we have been EXTREMELY impressed. The tutor has ignited my son desire to exceed in this area and he has got his confidence back. Georgia is perfect as a tutor and my son loves that he can go back and watch the session if he needs clarification on anything they covered. Highly recommend Cluey.
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Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 37% are 1–2★.
They listened to our needs and placed our child with the perfect tutor.
So glad we were introduced to Cluey, my child has excelled and grown so much confidence in her English Essays now where she struggled to understands some areas. Thanks Cluey it’s really made a difference and paying off in such a short time. 👏👏👏 here’s to growing 🎉
Both customer service and teachers available for my daugther has been very good. She is very happy with Cluey
My son now looks forward to reading and school! Massive change thanks to Cluey
Having recently moved to Australia from the UK and due to discrepancies between the school year in both countries, my 17 year old had to face year 12 without having done year 11! The struggle is real and stress levels very high. Thanks to Cluey, he’s found a fabulous tutor that’s helping him with his maths. We had to try different tutors until we found a perfect match for my son, but it’s an easy process as you can manage lessons through their website. Very happy with Cluey!
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session. A great experience for my YR 10 student.
Cluey learning sessions have sky rocketed by childs confidence and understanding within 4 sessions. Highly recommended for tailored tutoring
Great service! Very efficient and convenient, plus excellent technology and engaging, high quality tutors.
The on-line program they use is excellent & easy for my daughter to navigate & use. If a tutor isn't available/sick for a lesson they automatically find a substitute so my daughter doesn't miss out. All tutors that she has had have been very experienced in HSC advanced maths & encouraging & kind which I found is hard to find. I like the reporting system & how the reminders come in before each tutoring session making sure my daughter is on-line 15 minutes before the start of each session. I highly recommend
From the beginning Cluey provided excellent communication so I was very clear on all aspects of tutoring for my grandaughter. The online process is easy to use, interactive and professional. My grandaughter has improved her understanding and results at school along with greater confidence in her abilility. Classroom learning can be difficult so this one on one lesson has been irreplacable.
I was sceptical about the value of the maths tutoring sessions but from the very first one there was measurable improvement in my son’s comprehension. Carl took the time to explain the concepts (trig) and my son picked up in 15 minutes what he had missed in 7 learning weeks at school. Highly recommend.
Really impressed with the tutoring provided by Cluey and our tutor, Leesa. Extremely easy to use parent portal and ability to change dates where required.. Would definitely recommend getting onboard Cluey!
I have been using Cluey for HSC Advanced Maths Tutoring and have improved significantly. In just one 1 hour lesson I have been able to understand several concepts that my school math teacher would teach over a week. Cluey and my tutor Mars has been a really great help in my HSC studies. Would definitely recommend it!
Cluey Learning is an online tutoring platform dedicated to providing personalized educational support for school students in Australia, covering grades from Year 2 to Year 12. The company offers tailored tutoring sessions in key subjects such as English, Mathematics, Chemistry, and Physics, aiming to enhance students' academic performance and confidence. Cluey Learning's innovative approach includes one-on-one face-to-face sessions, allowing for customized learning experiences based on individual needs. Targeting parents and students, Cluey Learning has facilitated over 2 million live tutoring sessions, serving more than 33,000 Australian learners. The platform is designed to assist students who may be struggling with their coursework or seeking to improve their grades. With a focus on achieving measurable outcomes, Cluey Learning strives to empower students through its comprehensive tutoring programs and qualified educators.
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