Would use again
Pleasant experience with Cofense. Staff was friendly and knowledgeable. Will be returning.
Cofense is a cybersecurity company specializing in phishing defense solutions. The company offers a unique platform that combines artificial intelligence (AI) detection with human insight to identify and remediate entire phishing campaigns, rather than just individual emails. This approach enhances organizational resilience against advanced phishing threats that often bypass traditional security measures. Cofense’s services are designed for businesses seeking to strengthen their email security and improve employee awareness regarding phishing attacks. Cofense’s target market includes enterprises and organizations that require robust protection against phishing threats. Their solutions provide comprehensive visibility into phishing threats and enable real-time training to enhance secure behavior management among employees. By integrating AI-driven threat detection with expert validation, Cofense helps organizations improve their security operations and effectively mitigate the risks associated with phishing attacks.
Reviewers generally express a positive sentiment towards Cofense, highlighting the company's reliable service and professional staff. Many customers appreciate the overall quality of the service, noting that it meets their expectations and offers good value for money.
The friendly and knowledgeable staff contribute to a pleasant experience, with several users indicating they would return for future needs. While most feedback is favorable, a few reviewers mention that response times could be improved, suggesting there is some room for enhancement. Overall, Cofense is recognized as a solid choice in its category, with a strong emphasis on customer satisfaction and support. The majority of reviews reflect a positive experience with the company.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
8 reviews of Cofense. Filter by what matters to you.
Pleasant experience with Cofense. Staff was friendly and knowledgeable. Will be returning.
Cofense does a good job overall. Some areas could use improvement but they're responsive to feedback.
Cofense delivered as promised. Reasonable prices and good customer support when I had questions.
If you're looking for reliable service in this category, Cofense is a solid choice. Professional and efficient.
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Used Cofense recently and was pleased with the quality of service. A few minor issues but nothing major.
Cofense is a cybersecurity company specializing in phishing defense solutions. The company offers a unique platform that combines artificial intelligence (AI) detection with human insight to identify and remediate entire phishing campaigns, rather than just individual emails. This approach enhances organizational resilience against advanced phishing threats that often bypass traditional security measures. Cofense’s services are designed for businesses seeking to strengthen their email security and improve employee awareness regarding phishing attacks. Cofense’s target market includes enterprises and organizations that require robust protection against phishing threats. Their solutions provide comprehensive visibility into phishing threats and enable real-time training to enhance secure behavior management among employees. By integrating AI-driven threat detection with expert validation, Cofense helps organizations improve their security operations and effectively mitigate the risks associated with phishing attacks.