Good, but Could Use Some Tweaks
Overall, Crexi is a good platform for commercial real estate but there are a few usability issues that need addressing. Navigation can be a bit clunky at times. Still, I appreciate the features it offers.

Crexi is a commercial real estate platform that provides tools for buying, selling, and leasing properties. It offers a range of services including property listings, marketing solutions, and data analytics to facilitate transactions in the commercial real estate market. The platform aims to streamline the process for brokers, investors, and property owners.
Crexi receives a mix of feedback from users, highlighting both strengths and areas for improvement. Many reviewers praise the platform for its user-friendly design and effective listing tools, noting that it significantly increases exposure for properties and facilitates connections with buyers.
The customer support is frequently mentioned as a standout feature, with users appreciating the quick assistance they receive. However, some customers express disappointment regarding the lack of advanced features, such as enhanced reporting and analytics capabilities, which they feel limit the platform's overall value. Usability issues, including navigation challenges and a desire for more integrations, are also common complaints. Overall, while Crexi is recognized for its solid performance in listings and support, there is a clear call for enhancements to its feature set.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Crexi. Filter by what matters to you.
Overall, Crexi is a good platform for commercial real estate but there are a few usability issues that need addressing. Navigation can be a bit clunky at times. Still, I appreciate the features it offers.
My experience with Crexi has been average. It's functional, but nothing stands out as exceptional. I think it could benefit from more integrations with other tools I use.
While Crexi is a solid tool for listings and marketing, I feel it lacks some advanced analytics features that could really help in tracking performance. Overall, it's a good service but there's room for improvement.
Quick answers to the questions people ask most.
Crexi offers a comprehensive commercial real estate platform that includes property listings, marketing tools, and data analytics to help users buy, sell, and lease properties.
You can reach Crexi customer support by visiting their website and using the contact form, or by calling their support line during business hours.
Crexi's business hours are Monday through Friday, from 8 AM to 5 PM Pacific Time.
Yes, Crexi has a mobile app available for both iOS and Android devices, allowing users to access listings and manage their accounts on the go.
To create an account on Crexi, simply visit their website and click on the 'Sign Up' button, where you can fill out the required information to set up your profile.
Crexi offers a flexible cancellation policy, but it's best to review the specific terms associated with your subscription or service package on their website.
Crexi allows users to list properties for free, but additional premium features may incur charges for enhanced visibility and marketing options.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Crexi provides various market analysis tools and data analytics features to help users make informed decisions about commercial real estate transactions.
While listing properties is free, Crexi may charge fees for premium services such as enhanced marketing, data reports, and advanced analytics.
To update your property listing, log into your Crexi account, navigate to your listings, and select the option to edit or update the relevant information.
Crexi is a commercial real estate platform that provides tools for buying, selling, and leasing properties. It offers a range of services including property listings, marketing solutions, and data analytics to facilitate transactions in the commercial real estate market. The platform aims to streamline the process for brokers, investors, and property owners.