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DK Online receives a mixed reception from its customers, with a significant number expressing dissatisfaction. Many reviewers highlight poor customer service, noting issues such as receiving incorrect items, unresponsive support, and long wait times for product returns.
Specific complaints include receiving the wrong bikini in the wrong color and experiencing delays with product repairs, leading to frustration among consumers. However, some positive feedback acknowledges the quality of service from individual staff members, with a few customers praising the helpfulness and guidance they received. Despite these positive interactions, the overall sentiment is marred by the prevalence of negative experiences. As a result, DK Online struggles to maintain a favorable reputation among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 110 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.6 | 5 |
| Oct 24 | 1.0 | 3 |
| Nov 24 | 1.8 | 4 |
| Dec 24 | 3.0 | 5 |
| Jan 25 | 1.3 | 3 |
| Feb 25 | 2.6 | 7 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 110 most recent reviews.
“Til Call Me Jeg har været kunde hos flere teleselskaber gennem årene og har desværre haft en del udfordringer undervejs”
“Virksomheden, kan som minimum svare på en klagesag, når inkompetente sælger og servicemedarbejdere ikke kan finde ud...”
110 reviews of DK Online. Filter by what matters to you.
Selve opera bygning og personale formidable. Men at først opdager at baren i foyeren (venstre side) først åbner 1 time efter højre side, er uoverskueligt, efter at have slæbt sig på 2 krykstokke op til huset fra parkeringskælderen. Sæt i dét mindste den oplysning i praktisk information.. Mvh Lise-Lotte Pflug
Jeg bruger det for at frasortere de mest useriøst firmaer, så det ,minimerer risikoen for at blive snydt
Trods forviklinger - fin behandling og hurtigt levering.
Syntes at det tog meget lang tid fra at jeg skrev til dem om ønsket om evt. at købe en ny terminal, til de svarede tilbage første gang. Men når den rette person tog over, så gik alting hurtigt og jeg fik da også lige købt en ny terminal :-)
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Polarized pattern: few middle ratings. 36% of recent reviews are 4–5★ and 63% are 1–2★.
CrowdTrust is a review platform that provides consumers with an opportunity to share their experiences and opinions about various products and services. The platform aims to enhance transparency in the marketplace, allowing users to make informed decisions based on authentic feedback from fellow consumers. The company operates in the online review space, catering to a diverse audience that includes everyday consumers, businesses seeking to improve their offerings, and potential customers looking for trustworthy insights. By fostering a community of reviewers, CrowdTrust helps users navigate their purchasing choices effectively, contributing to a more informed and engaged consumer base.
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