EndNote is a reference management software application designed to help researchers, academics, and students organize and format bibliographic citations. The software allows users to collect, store, and manage research references from various sources, and automatically generate bibliographies in multiple citation styles. EndNote integrates with word processing programs to streamline the citation process during academic and professional writing.
EndNote receives a generally positive reception from users, particularly for its robust citation management features and excellent customer support. Many reviewers highlight its status as an industry standard, praising its extensive range of citation styles and seamless integration with word processors, making it invaluable for academic research.
Users appreciate the collaboration features that enhance teamwork on research projects. However, there are notable criticisms regarding the software's outdated interface, which some find unappealing and not reflective of its price point. Additionally, issues with syncing across devices and occasional crashes when handling large projects have been reported. Overall, while EndNote is recognized for its powerful capabilities, the user experience could benefit from modernization.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Productivity Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 4.1 out of 5 (good) | 100 out of 100 | +7% | 97 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 |
12 reviews of Endnote. Filter by what matters to you.
6 months ago
Been using this for three years now and it rarely lets me down. The automatic citation formatting for different journals is a huge time-saver. Wish the mobile app was more robust though.
6 months ago
Love being able to share libraries with my research team. Makes collaborative writing so much smoother when everyone's using the same reference database.
6 months ago
I've been using EndNote for my PhD research and it's been absolutely invaluable. The citation management is seamless and integrates perfectly with Word. Sometimes the sync can be slow between devices,... See more
Quick answers to the questions people ask most.
EndNote is a reference management software that helps researchers, students, and professionals organize their research and format bibliographies. We provide software licensing, technical support, training services, and integration assistance for academic and corporate clients.
Our technical support team is available Monday through Friday, 9:00 AM to 6:00 PM EST. We also offer online resources and community forums available 24/7 for self-service support.
You can reach our support team through our online help portal, email at support@endnote.com, or phone at 1-800-336-4474. We also offer live chat during business hours for immediate assistance.
Yes, we provide comprehensive training services including webinars, online tutorials, and custom training sessions for institutions. Both beginner and advanced training options are available to help users maximize their productivity with EndNote.
We offer a 30-day money-back guarantee for new purchases. Subscription cancellations can be processed through your account portal or by contacting customer service, with refunds prorated based on remaining subscription time.
Yes, we provide special pricing for educational institutions, corporations, and government organizations. Volume discounts are available for multiple licenses, and we offer site-wide licensing options for larger organizations.
EndNote works with Windows and Mac operating systems and integrates seamlessly with Microsoft Word. We also support integration with other word processors and offer web-based access through EndNote Online.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Been using this for three years now and it rarely lets me down. The automatic citation formatting for different journals is a huge time-saver. Wish the mobile app was more robust though.
Yes, it's expensive, but EndNote has been the gold standard in academic circles for years. The depth of citation styles available is unmatched, and it integrates with virtually every database I use for research.
Love being able to share libraries with my research team. Makes collaborative writing so much smoother when everyone's using the same reference database.
I've been using EndNote for my PhD research and it's been absolutely invaluable. The citation management is seamless and integrates perfectly with Word. Sometimes the sync can be slow between devices, but overall it saves me hours of formatting work.
Works well enough, though I'm not sure it's significantly better than Zotero to justify the cost. The customer support is responsive when issues arise.
Functionally it works fine, but the user interface looks like it's from 2005. For the price point, I expected something more modern and intuitive.
Had some technical issues during setup, but their support team was incredibly helpful and patient. The software itself is powerful once you learn how to use it properly. Definitely recommend for serious researchers.
Took me a few weeks to get comfortable with all the features, but now I can't imagine doing research without it. The PDF annotation feature is particularly helpful for keeping track of important quotes and findings.
Managing 200+ sources for my dissertation would have been impossible without EndNote. The search and organization features are excellent. Occasionally crashes when handling very large libraries, but auto-save usually prevents data loss.
Does what it promises but the subscription cost adds up. Works well for organizing references.
Gets the job done for basic citation management. The PDF import feature is hit or miss - sometimes it captures metadata perfectly, other times I have to manually enter everything.
The core functionality is solid, but I constantly have problems with syncing between my laptop and office computer. Sometimes references just disappear and I have to manually re-add them.
EndNote supports importing references from most major citation management software including Mendeley, Zotero, and RefWorks. We provide step-by-step migration guides and technical support to ensure a smooth transition of your reference library.
EndNote requires Windows 10 or later, or macOS 10.15 or later, with at least 4GB RAM and 1GB of available hard disk space. A reliable internet connection is recommended for online features and automatic updates.
EndNote is a reference management software application designed to help researchers, academics, and students organize and format bibliographic citations. The software allows users to collect, store, and manage research references from various sources, and automatically generate bibliographies in multiple citation styles. EndNote integrates with word processing programs to streamline the citation process during academic and professional writing.
