Epic is a business services company that provides professional solutions to support organizational operations and growth. The company likely offers consulting, administrative, or specialized services tailored to meet the operational needs of businesses across various industries. Epic focuses on delivering strategic support and expertise to help clients optimize their business processes and achieve their objectives.
Reviewers generally find Epic to be a reliable business partner, particularly praising its outstanding support team and the value it provides for small businesses. Many customers appreciate the company's ability to manage compliance requirements effectively and deliver projects on time and within budget.
However, there are mixed experiences reported, with some consumers noting that while Epic gets the job done, it lacks innovation and can feel outdated compared to competitors. Additionally, a few reviews mention declining service quality, slower response times, and occasional billing errors, although these issues were typically resolved when raised. Overall, while Epic is recognized for its solid performance and customer service, there is room for improvement in innovation and responsiveness.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Epic. Filter by what matters to you.
7 months ago
What sets Epic apart is their customer service. Whenever we have questions or need adjustments, they respond quickly and professionally. The portal they provide makes tracking everything simple. Been... See more
7 months ago
Epic transformed how we manage our operations. Their consulting team identified inefficiencies we didn't even know existed. Implementation was smooth and their ongoing support is excellent.
7 months ago
Epic gets the job done but I expected more innovation for the price point. Their processes feel a bit outdated compared to competitors. That said, they're reliable and we haven't had any major issues.
7 months ago
Epic handled our company restructuring flawlessly. The project manager was knowledgeable and kept us informed throughout the process. They delivered on time and within budget, which is rare in this in... See more
Quick answers to the questions people ask most.
Epic offers comprehensive business services including consulting, project management, and strategic planning solutions. We specialize in helping companies optimize their operations and achieve their growth objectives.
Our standard business hours are Monday through Friday, 8:00 AM to 6:00 PM. We also offer extended hours and weekend consultations by appointment for urgent projects.
You can reach us by phone, email, or through our online contact form on our website. We typically respond to all inquiries within 24 hours during business days.
We work with businesses of all sizes, from startups to Fortune 500 companies. Our services are scalable and can be customized to meet the specific needs and budget of any organization.
Our pricing varies depending on the scope and complexity of the project. We offer both hourly consulting rates and fixed-price project packages, with detailed estimates provided after an initial consultation.
Project timelines vary based on scope and complexity, ranging from a few weeks for smaller initiatives to several months for comprehensive strategic overhauls. We provide detailed timelines during the planning phase of each project.
We stand behind our work with a satisfaction guarantee and will work with clients to address any concerns. Specific warranty terms vary by service type and are outlined in our service agreements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
What sets Epic apart is their customer service. Whenever we have questions or need adjustments, they respond quickly and professionally. The portal they provide makes tracking everything simple. Been with them 3 years and plan to continue.
Epic transformed how we manage our operations. Their consulting team identified inefficiencies we didn't even know existed. Implementation was smooth and their ongoing support is excellent.
Epic gets the job done but I expected more innovation for the price point. Their processes feel a bit outdated compared to competitors. That said, they're reliable and we haven't had any major issues.
Epic handled our company restructuring flawlessly. The project manager was knowledgeable and kept us informed throughout the process. They delivered on time and within budget, which is rare in this industry. Will definitely use them again for future projects.
Working with Epic has been a positive experience. They're detail-oriented and always meet deadlines. The monthly reports are comprehensive and easy to understand. Pricing is fair for what you get.
Started strong but service quality has declined recently. Response times are slower and we've had a couple billing errors. They did fix the issues when we complained, but shouldn't have happened in the first place.
They do what they promise, nothing more, nothing less. No major complaints but nothing that impressed me either. Fine for basic business services but look elsewhere if you need something innovative.
Epic has been handling our accounting for 2 years now and they're reliable. Communication could be faster sometimes, but their work quality is consistently good.
Epic has been managing our compliance requirements for over a year now. They stay on top of regulatory changes and keep us informed of anything that affects our business. Very satisfied with their proactive approach.
For a small business like ours, Epic provides exactly what we need without breaking the bank. Their team understands our industry and offers practical solutions.
The service is decent overall. They handle our payroll efficiently and rarely make mistakes. However, their customer service can be hit or miss - sometimes you get someone knowledgeable, other times you're transferred around. Would recommend but with reservations.
Honestly didn't expect much when we first hired them, but Epic really delivered. They streamlined our entire invoicing process and saved us hours each week. The team is professional and responsive. Only minor complaint is their pricing went up last year, but still worth it for the service quality.
Yes, we can provide references and case studies from previous clients upon request. We respect client confidentiality and will only share information with proper authorization.
Yes, we offer both in-person and virtual consulting services to accommodate client preferences and geographic locations. Our remote services include video conferencing, collaborative online tools, and digital project management platforms.
We have experience across multiple industries including technology, healthcare, manufacturing, and financial services. Our consultants bring diverse expertise that can be applied to various business sectors and challenges.
Epic is a business services company that provides professional solutions to support organizational operations and growth. The company likely offers consulting, administrative, or specialized services tailored to meet the operational needs of businesses across various industries. Epic focuses on delivering strategic support and expertise to help clients optimize their business processes and achieve their objectives.
