Highly recommended
Been using Feefo for a while now and they consistently meet my expectations. Great value for money.
Feefo is a verified customer reviews platform that enables businesses to collect, manage, and showcase authentic feedback from their customers. Catering to over 6,500 brands, including both well-known companies and local businesses, Feefo specializes in gathering genuine reviews that help enhance customer trust and drive business growth. The platform offers tools for multichannel feedback collection, allowing businesses to access insights into customer sentiment and product performance. By leveraging the power of over 80 million real customer reviews, Feefo provides its clients with data-driven insights and AI-powered recommendations. This helps businesses understand market trends and improve their overall customer experience. With a focus on authenticity, Feefo ensures that all reviews are sourced from verified customers, giving businesses a reliable way to demonstrate their credibility and foster trust among potential buyers.
Consumers generally express a positive sentiment towards Feefo, highlighting the quality of service and the professionalism of the staff. Many reviewers appreciate the friendly and knowledgeable team, noting that their experiences are pleasant and reliable.
The service is often described as solid, with users feeling satisfied and valuing the reasonable pricing. However, some feedback indicates that there is room for improvement, particularly regarding response times, which a few customers mention could be enhanced. Despite these minor critiques, the overall impression remains favorable, with many stating they would use Feefo again and recommend it to others. The consensus reflects a strong satisfaction with the service provided.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | — | 22 |
8 reviews of Feefo. Filter by what matters to you.
Been using Feefo for a while now and they consistently meet my expectations. Great value for money.
Had a great experience with Feefo. Their team was professional and helpful. Would definitely recommend to others.
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Feefo is a verified customer reviews platform that enables businesses to collect, manage, and showcase authentic feedback from their customers. Catering to over 6,500 brands, including both well-known companies and local businesses, Feefo specializes in gathering genuine reviews that help enhance customer trust and drive business growth. The platform offers tools for multichannel feedback collection, allowing businesses to access insights into customer sentiment and product performance. By leveraging the power of over 80 million real customer reviews, Feefo provides its clients with data-driven insights and AI-powered recommendations. This helps businesses understand market trends and improve their overall customer experience. With a focus on authenticity, Feefo ensures that all reviews are sourced from verified customers, giving businesses a reliable way to demonstrate their credibility and foster trust among potential buyers.