As a long time user of the product I…
As a long time user of the product I ordered, I was very disappointed to receive the wrong product. I ordered Joico medium styling gel, but was sent Firm styling gel which I did not order.
Fragrance Dealz is an online retail platform specializing in the sale of authentic perfumes and colognes. The company offers a wide selection of over 4,000 fragrances, catering to a diverse clientele that includes both men and women seeking quality scents at competitive prices. Customers can expect significant savings, with discounts of up to 80% on various products, making it an attractive option for fragrance enthusiasts and casual buyers alike. In addition to an extensive product range, Fragrance Dealz emphasizes customer satisfaction by providing free and fast shipping on orders. The platform features a user-friendly interface that allows customers to easily navigate through best sellers, new arrivals, and gift sets. With a commitment to easy returns and customer service, Fragrance Dealz aims to create a seamless shopping experience for fragrance lovers around the world.
Perfume Place receives mixed feedback from its customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the fast shipping and great scents, expressing love for the products they received.
However, a substantial number of complaints highlight issues with order fulfillment, including missing items and receiving incorrect products. Customers report difficulties in communication, with numerous attempts to reach out for support going unanswered. Some express strong dissatisfaction, labeling the company a scam due to these unresolved issues. While some enjoy a smooth shopping experience, the negative reviews about order mishaps and poor customer service overshadow the positives. Overall, the sentiment leans towards disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 59 | 100% | -3.0 | ● High |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 2.3 | 12 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 3.7 | 6 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | 1.0 | 2 |
| Oct 25 | 1.0 | 2 |
| Nov 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 59 most recent reviews.
“Fast shipping great scent I love it”
“This is a scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Perfume & Fragrance.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.5 out of 5 (good) | 4.6 out of 5 (good) | +27% | 59 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | 4.1 out of 5 (good) | — | 145 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.0 out of 5 (good) | — | 110 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 94 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 87 |
Bottom line: Perfume Place is #5 of 5 on overall rating in this group. On value, fragrancesamplesuk.com scores higher (5.0 vs 3.5).
59 reviews of Perfume Place. Filter by what matters to you.
As a long time user of the product I ordered, I was very disappointed to receive the wrong product. I ordered Joico medium styling gel, but was sent Firm styling gel which I did not order.
Horrible they sent only samples and I paid for a full bottle
I ordered a product and they sent me the wrong one. When I contacted them they responded quickly and offered me a credit or refund back on the card that was charged. They did not refund the $8.75 shipping charge on the order. So, it cost me $8.75 to order from them and get nothing.
Lie, cheat, steal. Shame on you!! Cologne was $21 but you charged $106. Disgusting!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 42% are 1–2★.
Moe took care of me with what I came in for real initially came in for while giving me options. Ended up helping a friend of mine find a cologne too. Prices were A+!
I ordered a product and they sent me the wrong one. When I contacted them they responded quickly and offered me a credit or refund back on the card that was charged. They did not refund the $8.75 shipping charge on the order. So, it cost me $8.75 to order from them and get nothing.
Smells good like creed aventus lighting fast delivery im impressed love it ! Thank ou fragrancedealz
Still haven't gotten it.
I did not receive my aftershave and despite 6 emails I have not had 1 simple reply. This is a scam. Do not buy from these people. They owe me $150.
Best of all time!!!!
I did not receive my aftershave and despite 6 emails I have not had 1 simple reply. This is a scam. Do not buy from these people. They owe me $150.
They sent me a travel size! I bought a full bottle. Been trying to comunícate with them and nothing. They don’t answer calls or emails! I want my refund!
You guys never deliver my order
Fast shipping great scent I love it
WET BRUSH the best on wet hair smooth as silk
Horrible they sent only samples and I paid for a full bottle
As a long time user of the product I ordered, I was very disappointed to receive the wrong product. I ordered Joico medium styling gel, but was sent Firm styling gel which I did not order.
Smells good like creed aventus lighting fast delivery im impressed love it ! Thank ou fragrancedealz
I ordered Joico Joigel medium hold. I was shipped firm hold. I need to return it.
Fragrance Dealz is an online retail platform specializing in the sale of authentic perfumes and colognes. The company offers a wide selection of over 4,000 fragrances, catering to a diverse clientele that includes both men and women seeking quality scents at competitive prices. Customers can expect significant savings, with discounts of up to 80% on various products, making it an attractive option for fragrance enthusiasts and casual buyers alike. In addition to an extensive product range, Fragrance Dealz emphasizes customer satisfaction by providing free and fast shipping on orders. The platform features a user-friendly interface that allows customers to easily navigate through best sellers, new arrivals, and gift sets. With a commitment to easy returns and customer service, Fragrance Dealz aims to create a seamless shopping experience for fragrance lovers around the world.
This profile hasn't been claimed by the business owner.