Perfumes I ordered were delivered on…
Perfumes I ordered were delivered on time. Reasonable price and good service.
Fragrance London is an online retailer specializing in a wide range of branded, niche, and celebrity perfumes offered at discounted prices. Their product lineup includes fragrances for both men and women, as well as gift sets that cater to various preferences and occasions. The company is dedicated to providing a seamless shopping experience, featuring free next-day delivery on qualifying orders and a buy now, pay later option for customer convenience. Targeting fragrance enthusiasts and consumers looking for quality scents at competitive prices, Fragrance London focuses on accessibility and affordability. The platform offers a user-friendly website where customers can explore different collections and take advantage of regular promotions, such as discount codes for first-time subscribers. With an emphasis on secure payment options and excellent customer service, Fragrance London aims to meet the needs of fragrance buyers seeking both popular and unique scent options.
Fragrance London enjoys a strong reputation among customers, with many praising the efficient service and quick delivery. Reviewers frequently highlight the excellent after-sales support and the quality of the products, often noting that they received authentic fragrances at reasonable prices.
The seamless online shopping experience and well-packaged items contribute to a positive overall impression. However, a small percentage of reviews raise concerns about the authenticity of the products, with one customer emphatically labeling their purchase as "fake" and criticizing the refund policy for unopened bottles. Despite this isolated complaint, the overwhelming majority of feedback is favorable, reflecting a high level of customer satisfaction. Overall, Fragrance London is viewed positively, with a strong emphasis on service and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 25 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 5.0 | 23 |
| Oct 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“I was initially hesitant after seeing some mixed reviews but I am really glad I ordered from Fragrance London”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Perfume & Fragrance.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.0 out of 5 (good) | 4.8 out of 5 (good) | — | 110 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 94 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 87 |
Bottom line: Fragrance London is #1 of 5 on overall rating in this group.
25 reviews of Fragrance London. Filter by what matters to you.
Over a year ago
Perfumes I ordered were delivered on time. Reasonable price and good service.
Over a year ago
Quick delivery. Good packaging and wonderful perfume collections. Thank you and will buy again. :)
Over a year ago
It has never been a disappointment to get my perfumes from here…!! I love to collect… and by far I’ve received the best service and quality from Fragrance London… xx
Over a year ago
Onetime delivery , happy with the product and service
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Perfumes I ordered were delivered on time. Reasonable price and good service.
Quick delivery. Good packaging and wonderful perfume collections. Thank you and will buy again. :)
It has never been a disappointment to get my perfumes from here…!! I love to collect… and by far I’ve received the best service and quality from Fragrance London… xx
Onetime delivery , happy with the product and service
Very good price with fast delivery,ordered so many times from them,answer all questions very quickly,genuine products
Exceptional customer service. Products arrived on time & well packaged.
Quite simply fake.Smells nothing like the origional and doesnt last. Offering a refund for "unopened bottles" is laughable. How can you tell when it looks real then you open it to find its not. A call to trading standards is next on my agenda. I hate scammers and i will not let this rest.
Fantastic service can not complain about anything.
Purchased several times from this store and always the best prices and offers. Great quality and service.
Great service and genuine product.
Efficient and prompt service. Great after sales service too.
Excellent product and fast delivery. I got the best deal for the authentic perfume I purchased from their website. Great seller
I recently ordered a fragrance and had a fantastic experience. The website was easy to navigate, checkout was smooth, and my order arrived quickly with excellent packaging to keep the bottle safe. The fragrance was 100% authentic and exactly as described. I also appreciated the regular updates on shipping, which gave me peace of mind. Overall, very professional service and I’ll definitely be ordering again. Highly recommend!
Very goog quality, reasonable price, well packed, fast delivery, seamless service. An enjoyable online purchase experience.
delivery came quick! great value for the price- would recommend if you want perfumes at a good price with speedy delivery
Fast delivery. Authentic product.
I was initially hesitant after seeing some mixed reviews but I am really glad I ordered from Fragrance London. The fragrance arrived quickly, beautifully packaged and 100% authentic - exactly the same as I've purchased in-store before. The scent is long-lasting and the bottle came sealed with original packaging. Customer service was also responsive when I had a question about shipping. I wouldn't hesitate to order again as they are the cheapest supplier in the UK currently.
incredible prices and incredible customer service!! ordered so many of my favourite perfumes at such amazing value, with fast delivery! they also answer questions really quickly & were super helpful in each step of the way - would highly recommend to anyone looking for perfumes at a really reasonable price :)
Genuine products at reasonable prices. They often have offers and promotions on their products. My product arrived promptly and well packaged. Thoroughly recommend.
My mother and I ordered 3 perfumes. Good price and very speedy delivery from the seller. Bought a Tom Ford Ombre Leather- amazing scent. Thank you for your service!
Fragrance London is an online retailer specializing in a wide range of branded, niche, and celebrity perfumes offered at discounted prices. Their product lineup includes fragrances for both men and women, as well as gift sets that cater to various preferences and occasions. The company is dedicated to providing a seamless shopping experience, featuring free next-day delivery on qualifying orders and a buy now, pay later option for customer convenience. Targeting fragrance enthusiasts and consumers looking for quality scents at competitive prices, Fragrance London focuses on accessibility and affordability. The platform offers a user-friendly website where customers can explore different collections and take advantage of regular promotions, such as discount codes for first-time subscribers. With an emphasis on secure payment options and excellent customer service, Fragrance London aims to meet the needs of fragrance buyers seeking both popular and unique scent options.
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