My brokerage is becoming known by…
My brokerage is becoming known by shippers in my region! This is what I was looking for. Their process is working. I can see it coming together.

Freight Genie is an innovative sales and marketing solution designed specifically for freight brokers and medium to large carriers in the transportation industry. The company utilizes artificial intelligence to enhance the appointment-setting process, allowing users to connect with shippers more efficiently. Freight Genie's AI-driven technology automates personalized email outreach and facilitates cold calling, enabling brokers to secure qualified leads with significantly reduced manual effort. Targeting freight brokers who wish to increase their booked meetings with shippers, Freight Genie provides tools that streamline communication and accelerate the sales process. By leveraging advanced AI capabilities, the company aims to help its clients close deals faster, ultimately improving their business operations and enhancing productivity in the competitive freight market.
Freight Genie receives high praise from many users, with a significant number of reviews highlighting the effectiveness of their AI-driven lead generation and appointment-setting services. Customers appreciate the dedicated support from the team, noting that they provide valuable coaching and pre-call research, which enhances their sales efforts.
Several reviewers mention how Freight Genie has transformed their business by freeing up time for sales reps to focus on closing deals rather than prospecting. However, some users express concerns about the volume of emails sent, labeling them as spam, which raises issues regarding customer reputation. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many stating that Freight Genie has exceeded their expectations and significantly improved their business outcomes.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 47 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 5.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | 4.0 | 4 |
| Jul 24 | 4.3 | 6 |
| Aug 24 | 4.5 | 13 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
“I have to admit, when I first came across Freight Genie, I was a little skeptical”
“They are fraudulent vendors that has rendered services from us and chargebacked over $25,000 in charges”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI Marketing Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | — | 47 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 10 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 10 |
Bottom line: Freight Genie is #3 of 3 on overall rating in this group.
47 reviews of Freight Genie. Filter by what matters to you.
My brokerage is becoming known by shippers in my region! This is what I was looking for. Their process is working. I can see it coming together.
I would have given 5 stars but I am still in early stages of using freight genie. I will gladly update my review in a couple months. I decided to work with FG to help my new Brokerage grow. I am very impressed with the amount of contacts, meetings and leads they have generated for me. I really like the feedback they gave me to help gain new shippers. They consistently check in, as long as your actively doing your part with communication and putting in effort. It's a no brainer. The overall cost is well worth it as I consider it to be an investment in my growing business. Thanks Freight Genie!
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Freight Genie is an innovative sales and marketing solution designed specifically for freight brokers and medium to large carriers in the transportation industry. The company utilizes artificial intelligence to enhance the appointment-setting process, allowing users to connect with shippers more efficiently. Freight Genie's AI-driven technology automates personalized email outreach and facilitates cold calling, enabling brokers to secure qualified leads with significantly reduced manual effort. Targeting freight brokers who wish to increase their booked meetings with shippers, Freight Genie provides tools that streamline communication and accelerate the sales process. By leveraging advanced AI capabilities, the company aims to help its clients close deals faster, ultimately improving their business operations and enhancing productivity in the competitive freight market.
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