G2 is a business services platform that provides software review and comparison services for enterprises and businesses. The company operates a marketplace where users can research, review, and compare various business software solutions across different categories. G2 helps organizations make informed purchasing decisions by aggregating user feedback and ratings for business technology products.
G2 is recognized for its comprehensive software reviews and valuable community insights, making it a go-to resource for many users. Reviewers appreciate the breadth of information and the credibility of verified reviews, which significantly aid in evaluating new tools and making informed decisions.
The comparison charts and detailed breakdowns of pros and cons are particularly highlighted as useful features. However, some customers note that the platform has limitations, particularly in coverage for specialized tools and the responsiveness of customer support. Additionally, the interface can feel cluttered and overwhelming at times, with some reviews appearing outdated. Despite these criticisms, G2 remains a reliable source for software insights, with many users finding it essential for their decision-making processes.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of G2. Filter by what matters to you.
The review system works well for popular software categories, but coverage for specialized tools is hit or miss. Customer support could be more responsive when reporting problematic reviews.
Quick answers to the questions people ask most.
G2 is a peer-to-peer review platform that helps businesses discover, buy, and manage software. We provide software reviews, comparisons, and insights to help companies make informed technology purchasing decisions.
You can leave a review by creating a free G2 account and searching for the software you want to review. Simply click on the product page and select 'Write a Review' to share your experience with the software.
Yes, G2 is free for software buyers to research and compare products. We also offer premium services for vendors who want enhanced profiles and additional marketing tools.
G2 uses multiple verification methods including LinkedIn authentication, email verification, and algorithmic detection to ensure reviews are from real users. We also have a dedicated team that monitors for fraudulent activity.
Yes, you can reach our support team through the help center on our website or by emailing support@g2.com. We typically respond to inquiries within 24-48 hours during business days.
G2's customer support operates Monday through Friday, 9 AM to 6 PM CST. Our website and platform are available 24/7 for browsing reviews and software research.
Software vendors can claim their product profile for free by visiting our vendor portal and following the verification process. This allows them to manage their company information and respond to reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
G2 only removes reviews that violate our community guidelines, such as fake reviews, spam, or content that contains personal attacks. Legitimate reviews, including negative ones, remain published to maintain transparency.
G2's quarterly reports and category rankings are updated every three months based on recent review data. Our Grid Reports reflect the most current user satisfaction and market presence scores.
Basic comparison information can be viewed and printed from our website. For more detailed data exports and advanced research capabilities, you may need to contact our sales team about premium research services.
G2 is a business services platform that provides software review and comparison services for enterprises and businesses. The company operates a marketplace where users can research, review, and compare various business software solutions across different categories. G2 helps organizations make informed purchasing decisions by aggregating user feedback and ratings for business technology products.
