Landing is a company that specializes in providing furnished apartments for short and monthly stays across more than 250 cities in the United States. Their offerings include fully-furnished accommodations equipped with full kitchens and premium amenities, catering to individuals and families seeking comfortable living spaces that combine the convenience of hotel services with the comforts of home. The company's target market includes both leisure travelers and business professionals, as well as corporate clients requiring tailored housing solutions. Landing emphasizes flexibility in stays, with easy check-in and check-out processes, and 24/7 local support to assist guests throughout their experience. Additionally, the company is committed to social responsibility through its "Homes for Healing" initiative, which offers no-cost housing for families traveling for pediatric care.
Landing receives high praise for its stylish and comfortable apartments, with many reviewers highlighting the quality of their stays and the excellent customer service provided by staff like Anne and Myleah. Customers appreciate the responsiveness and support during their stays, often describing their experiences as "great" and "fantastic." However, some negative feedback emerges regarding cleanliness issues, with a few guests reporting that their units were not properly cleaned upon check-in, leading to multiple relocations.
Additionally, there are complaints about difficulties in communication and service regarding business accounts. Despite these criticisms, the majority of reviews reflect a positive sentiment, showcasing Landing as a reliable choice for long-term stays. Overall, the sentiment leans towards a favorable experience with some room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 160 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 2 |
| Feb 25 | 3.8 | 19 |
| Mar 25 | 4.5 | 21 |
| Apr 25 | 4.6 | 27 |
| May 25 | 4.4 | 16 |
| Jun 25 | 3.9 | 14 |
| Jul 25 | 4.7 | 20 |
| Aug 25 | 4.5 | 31 |
| Sep 25 | 4.6 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Great product and customer support (shoutout Anne in Denver”
“Say my business doesn't exist”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.6 out of 5 (good) | 3.2 out of 5 (fair) | +5% | 160 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Landing is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.2).
100 reviews of Landing. Filter by what matters to you.
Stephanie Matos did an outstanding job. She made sure the apartment was in excellent condition and has been easy to communicate with and has paid meticulous attention to every detail throughout the entire process.
I have not moved into the unit yet but the experience Ive had thus far with Carlo Dimas was seamless. He was patient, informative and followed up to ensure I had no questions. The extra effort with this agent was refreshing and gave me reason to recommend hello landing’s service. Thx Carlo!
I stayed in unit 2609 for a month and found the unit to be clean, organized in the kitchen. The bathroom was good and clean. I bought an extra pair of towels because I used the gym frequently—which was also convenient. The whole experience was seamless with clear instructions about how to get there, access the unit and how to check out. I would definitely seek to stay here again in the future.
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I’ve been with landing over 2 years and I can say sincerely it’s been one of the best experiences of my life. I’ve had many genuine interactions with Landing Experience Support staff and I can say they are the best at what they do. Over the years I’ve worked directly with Fran, Max, Arturo ( all 3 are amazingly great) and many more and I can say that they each care and go over and above to make sure every landing member is taken care of. They are patient and thorough and have a skill with finding resolutions that work great for both members and properties alike. In addition the landing community overall feels very much like a family. Units are amazing and the standby program is great if you enjoy a flexible lifestyle. If you’re a bit more stationary then standard program is great as well from what I hear. Overall I highly highly recommend landing to anyone. In my opinion It is a new way of living and what gig work is to traditional employment, I feel landing living is to traditional living. But yea, 10 out of 10, I highly recommend :)
Place is very nice. But some hidden cost charged.
We had a great experience with April, the area manager at landing apartments orla do. She was always responsive and address any issues with our two apartments quickly and efficiently. Her friendly demeanor made working through any challenges a smooth process. I truly appreciate her dedication to resolving problems and ensuring everything ran smoothly. Highly reccomend!
I was helped by Carlo Dimas who provided a personalized and kind service. I really enjoy being part of the Landing network. Thank you Carlo
Carlo Dimas was exceptionally helpful, ensuring the entire process was seamless and stress-free. He patiently explained every detail and addressed all my questions with clarity. Thanks to his support, I felt confident in signing up for a 6-month flex plan. I highly recommend working with Carlo at Hello Landing. Additionally, he connected me with April, the local area specialist for Orlando, Florida, who was equally fantastic at providing clear explanations and answering all my queries.
We love living at our Landing apartment. They are beautifully furnished and have great community amenities. The entire staff is very kind, helpful and responsive. Caroline in the DFW market has been wonderful to work with and great about following up to see if there is anything we need. I've been spreading the word to friends and family. It's a great concept powered by amazing people!
April the manager of the Orlando area has really helped me out on more than one occasion. She responds to text timely and is always as helpful as she can be! Also I have noticed the units in Orlando are always very clean and everything is in place. She is one of the best at Landing!
The apartments are great. Beautiful and in great locations. The area managers and company are proactivd and very fair in managing everything you would expect when moving and staying in a furnished apartment. I feel secure and taken care of and has allowed me to adjust my housing needs for my very demanding job and changing office locations to make my life easier while sustaining a great lifestyle.
The agent that I dealt with was the most knowledgeable, responsive and helpful individual that I have ever dealt with in any business transaction over the last 40 years.
I was coming up at the end of my initial stay at Landing’s Vantage Apt property in Cape Coral and wanted to extend it. It’s been a great place with my apartment meeting all my needs. I was fortunate to have my call with Erick Villegas to help me with my request. Erick was extremely helpful, professional and attentive in every step of the process of securing my desired extension at a rate that met my expectations. He was thorough in confirming back to me all the details I asked about and billing terms, leaving me really impressed with his customer service. Add an extra star for him and make it Six!! Thank you Erick!
This has been the greatest experience when it comes to contract work with a long-term stay from the check-in process to the place being set up perfectly with notes and everything you need to get set up. Amazing Customer Service I worked with Stephanie and she is extremely helpful and professional. Moving forward if landing is an option, we will never use hotel again..
First, Amethyst, my welcome host was amazing. She was so warm and inviting. I was going through a difficult time and she feel a lot of peace. She was wonderful. Please give her a raise. Anne was the manager that I contacted often. Anne responded to my texts quickly with information that I needed. I appreciate her quick response and always willing to help in any way I needed. Anne and amethyst are the reason I would use landing again if needed and they are the reason I will recommend landing to others
I've been renting a furnished apartment for the past few months since selling my house, but it was not through Landing and had many drawbacks. Finally, my son looked up information about Landing, and I found an adorable, newly renovated, furnished apartment not far from work and family. I'm thrilled! The communication with Landing has been great, the apartment was exactly as they stated, I've received three follow up texts since moving in five days ago to make sure everything is okay, and I'm very happy I chose Landing and will likely stay here until I find my new home! Thanks Landing!!
The apartment was stylish, spotless and comfortable. The towels were soft and plush. I packed everything we would need, but only unpacked pots and a pan for the apartment was fully equipped with everything and I mean everything, even bakeware and wine glasses. You literally can pack your clothes and some pots and move in for months. We loved our stay.
Stayed over a month. They respond very well. Home is beautiful. Would stay again or recommend to someone looking for somewhere to stay.
Landing is a company that specializes in providing furnished apartments for short and monthly stays across more than 250 cities in the United States. Their offerings include fully-furnished accommodations equipped with full kitchens and premium amenities, catering to individuals and families seeking comfortable living spaces that combine the convenience of hotel services with the comforts of home. The company's target market includes both leisure travelers and business professionals, as well as corporate clients requiring tailored housing solutions. Landing emphasizes flexibility in stays, with easy check-in and check-out processes, and 24/7 local support to assist guests throughout their experience. Additionally, the company is committed to social responsibility through its "Homes for Healing" initiative, which offers no-cost housing for families traveling for pediatric care.
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