Higgsfield AI is a technology company specializing in artificial intelligence and machine learning, offering advanced tools for video and image generation. Their platform enables users to create high-quality AI-generated videos and images, equipped with cinematic effects and ready-to-use presets. Higgsfield's services are designed for a diverse clientele, including content creators, marketers, and businesses seeking to enhance their visual content with innovative AI solutions.
The company's offerings include features such as 360-degree video coverage, motion control for character actions, and a cinematic bundle that unlocks free generation capabilities. Higgsfield AI also provides unique opportunities for users to monetize their content through social media engagement, making it a versatile choice for those looking to leverage AI technology in their creative processes.
Higgsfield AI receives high praise from many users who describe it as a "great tool" and "the ultimate AI-powered platform for creators," highlighting its comprehensive features and user-friendly interface. Reviewers appreciate the variety of classes and the centralized nature of the platform, which they find beneficial for audiovisual production.
Read full summaryShow less
However, there are notable concerns regarding the subscription model, with some users expressing frustration over unexpected charges and a lack of refund options. Additionally, several customers report issues with the speed and functionality of the service, particularly when uploading reference images for video generation. While many find the platform effective, others feel that the performance declines once they start paying, leading to mixed experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 4.5, CrowdTrust 1.0. Trustpilot carries the most weight (98% of the score).
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
60
98%
4.4 / 5 overall
=
61 reviews across 2 scored sources
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2026.
Last 3 months
1.0
12-month avg
4.4
All-time
4.4
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 26
4.5
60
Feb 26
—
0
Mar 26
—
0
Apr 26
—
0
May 26
—
0
Jun 26
—
0
Jul 26
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
Top praiseof 52 positive reviews
Fast & efficient12%
6 mentions
Prices & value8%
4 mentions
Easy to use8%
4 mentions
Website & app8%
4 mentions
“I was finally able to get a prompt which helped me get the right video”
On “Fast & efficient” · Jan 26, 2026
Top complaintsof 6 negative reviews
Refund67%
4 mentions
Subscription67%
4 mentions
Payment issues50%
3 mentions
Customer service50%
3 mentions
“Be very careful here”
On “Refund” · Jul 13, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
Overall rating and review count for this company and similar companies
Be very careful here ! I was using the free trial when it converted to an $1188 dollar buy without notice ! I would not have even used this had I known. No refund. Non cooperative in assistance.... See more
Trash. Using it for recast and I'm so confused how people get good results with this. I used a very simple video and clear photo, and it didn't get the face right, put ai anomalies everywhere, and ma... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Be very careful here ! I was using the free trial when it converted to an $1188 dollar buy without notice ! I would not have even used this had I known. No refund. Non cooperative in assistance. Said they would be glad to cancel my subscription - well its not again until July 2027!
Terrible
Trash. Using it for recast and I'm so confused how people get good results with this. I used a very simple video and clear photo, and it didn't get the face right, put ai anomalies everywhere, and made up a weird outfit for the person.
The video generation features don't work because there is an issue with Higgsfield's server uploading reference images. Lots of people are having the same issue according to forums.
I tried clearing cache, restarting laptop, using a different browser. My upload speed is super fast so it's nothing to do with that either.
Higgsfield AI refused to refund me because I had already used some of their features to generate images. Instead, they offered me a measly 150 credits which I don't need. What I need is to be able to generate video content but I can't. The subscription should at least be half price if you can only use half of the features. Very upset with this service as it's not cheap!!!
Once you start paying for their service it just goes downhill. Extremely slow, every day there is some issue where you can't use the service. Some really questionable marketing practice. Not really interested in keeping their customers.
You guys really need to work on your UX & UI because they are super shit i can't even log in can't even create a new account! what a garbage website interface and speed you have work on it before placing pricing over your website because that is frustrating!
I was finally able to get a prompt which helped me get the right video.
I was having problems before and because of this I was not getting exactly what I wanted
Thank you for your great service! I would love to use it more regularly, but the current pricing makes this difficult. Would you consider offering more affordable plans?
Thanks,
i have main problems one is the slow working system inside the upscale chapter and i would recommend
to fix this to make your system 30% faster
and make a prompt packs for fashion and avant garde
start a revaluation of the great artist support gifted people
i love using higgsfield, i love that all the generators are there and that the credits arent like super expensive. i hope i can make some good content for my page with higgs.
I used it until recently. It works well but the price is too high for what it provides. Nowadays, its rival ChatGPT Image can provide better results and more consistency between images. For videos, valid alternatives work as well (e.g. Google Veo)
Higgsfield AI is a technology company specializing in artificial intelligence and machine learning, offering advanced tools for video and image generation. Their platform enables users to create high-quality AI-generated videos and images, equipped with cinematic effects and ready-to-use presets. Higgsfield's services are designed for a diverse clientele, including content creators, marketers, and businesses seeking to enhance their visual content with innovative AI solutions.
The company's offerings include features such as 360-degree video coverage, motion control for character actions, and a cinematic bundle that unlocks free generation capabilities. Higgsfield AI also provides unique opportunities for users to monetize their content through social media engagement, making it a versatile choice for those looking to leverage AI technology in their creative processes.