Hipcamp is an online platform that connects outdoor enthusiasts with private landowners and campground operators offering camping experiences. The service allows users to discover and book various types of outdoor accommodations, from traditional campsites to unique stays like glamping and RV spots on private properties. The platform aims to increase access to outdoor experiences while providing landowners with an additional revenue stream.
Hipcamp receives a generally positive reception from users, with many praising its unique camping options and straightforward booking process. Reviewers highlight the platform's ability to connect them with diverse accommodations, from treehouses to farm stays, often accompanied by helpful hosts who provide local insights.
However, some customers express disappointment with their first experiences, citing issues like cleanliness and discrepancies between property descriptions and reality. While the selection of properties is appreciated, there are mentions of inconsistent quality and communication from hosts. Additionally, some users find the cancellation policies and search functionality could be improved. Overall, Hipcamp is seen as a valuable resource for adventurous travelers, despite some areas needing enhancement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
12 reviews of Hipcamp. Filter by what matters to you.
Property was not as clean as expected and some listed amenities weren't available. The location was beautiful but felt like false advertising. Hope this was just an isolated incident as the concept is great.
Quick answers to the questions people ask most.
Hipcamp is an online marketplace that connects campers with unique outdoor accommodations on private and public lands. We offer booking services for campsites, glamping, RV spots, cabins, and other outdoor experiences across the United States and other countries.
You can book campsites by visiting our website or mobile app, searching for your desired location and dates, then selecting and paying for your preferred site. Most bookings are confirmed instantly, and you'll receive confirmation details via email.
Our customer support team is available 7 days a week. You can reach us through our help center on the website, email support, or phone during business hours for assistance with bookings and account issues.
Cancellation policies vary by host and property. Most sites offer free cancellation up to a certain number of days before your trip, while others may have stricter policies. You can view the specific cancellation terms for each listing before booking.
Hipcamp charges a service fee on top of the nightly rate set by hosts, typically ranging from 3-17% depending on the booking. There are no membership fees to use the platform as a camper.
Yes, property owners can list their land on Hipcamp to host campers. You'll need to create a host account, provide property details and photos, set your rates, and follow local regulations and Hipcamp's hosting standards.
You can message your host directly through the Hipcamp platform before and during your stay. If you encounter serious issues or safety concerns, contact Hipcamp customer support immediately for assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Refund policies for weather cancellations depend on the individual host's policies and the severity of conditions. In cases of extreme weather warnings or emergencies, Hipcamp may work with hosts to provide refunds or rebooking options.
Hipcamp accepts major credit cards (Visa, Mastercard, American Express, Discover) and PayPal for bookings. Payment is typically processed at the time of booking, though some hosts may require partial payment upfront.
You can reach customer support through the help center on our website, by emailing our support team, or calling our customer service line. Live chat support is also available on the website during business hours.
Hipcamp is an online platform that connects outdoor enthusiasts with private landowners and campground operators offering camping experiences. The service allows users to discover and book various types of outdoor accommodations, from traditional campsites to unique stays like glamping and RV spots on private properties. The platform aims to increase access to outdoor experiences while providing landowners with an additional revenue stream.
