Icelandair Saga Premium is a business service offering by Icelandair that provides an enhanced travel experience for passengers. This service typically includes benefits such as priority boarding, extra baggage allowance, and access to airport lounges, aimed at providing comfort and convenience during travel. Saga Premium is designed for travelers seeking a more upscale experience while flying with Icelandair.
Icelandair Saga Premium receives mixed reviews from travelers, with a notable 58% expressing positive sentiments. Many customers appreciate the comfortable seating and attentive service, highlighting the quality of meals and the extra legroom as standout features.
Reviewers often mention the smooth check-in process and the relaxing lounge experience, which adds to the overall enjoyment of the flight. However, several complaints arise regarding the pricing, with some feeling that the experience does not justify the cost. Issues such as limited in-flight entertainment options and a chaotic check-in process are also noted. While some find great value for money, others expected more luxury and amenities. Overall, Icelandair Saga Premium offers a decent experience, but there is room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
12 reviews of Icelandair Saga Premium. Filter by what matters to you.
10 months ago
I was pleasantly surprised by the quality of the service and comfort on Icelandair Saga Premium. The meals were tasty, and the staff was attentive. I will definitely consider flying with them again!
10 months ago
I was pleasantly surprised by the quality of service on my Icelandair Saga Premium flight. The meals were delicious and the seats had ample legroom. I would definitely choose them again for my next tr... See more
10 months ago
I flew with Icelandair Saga Premium for a business trip, and it was excellent. The check-in process was smooth, and the lounge was relaxing. The only downside was the limited food options on the retur... See more
10 months ago
My flight with Icelandair Saga Premium was decent. The seat was comfortable, but I found the entertainment options lacking compared to other airlines. The staff were friendly, which helped elevate my... See more
Quick answers to the questions people ask most.
Icelandair Saga Premium offers enhanced comfort with wider seats, more legroom, priority boarding, and access to premium lounges. Additionally, passengers enjoy complimentary meals and drinks, as well as increased baggage allowance.
Saga Premium includes access to premium lounges, priority check-in and boarding, complimentary meals and beverages, and additional baggage allowance. Passengers also receive access to in-flight entertainment and Wi-Fi.
Saga Premium passengers can check in online up to 36 hours before their flight. Airport check-in typically opens 3 hours before departure and closes 1 hour prior to the scheduled flight time.
You can reach Icelandair's customer service by calling their service center or using the contact form on their website. For urgent matters, they also have a live chat option available during business hours.
Saga Premium tickets are generally refundable, but specific terms may vary based on the fare rules. It’s advisable to review the ticket conditions at the time of purchase or contact customer service for detailed information.
Yes, passengers flying with Saga Premium can earn frequent flyer miles through Icelandair's Saga Club program. The number of miles earned depends on the distance flown and the fare class.
Icelandair allows small pets in the cabin on Saga Premium flights, provided they meet specific size and health requirements. It's recommended to check the airline's pet policy and reserve a spot for your pet in advance.
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I was pleasantly surprised by the quality of the service and comfort on Icelandair Saga Premium. The meals were tasty, and the staff was attentive. I will definitely consider flying with them again!
I was pleasantly surprised by the quality of service on my Icelandair Saga Premium flight. The meals were delicious and the seats had ample legroom. I would definitely choose them again for my next trip!
I flew with Icelandair Saga Premium for a business trip, and it was excellent. The check-in process was smooth, and the lounge was relaxing. The only downside was the limited food options on the return flight.
My flight with Icelandair Saga Premium was decent. The seat was comfortable, but I found the entertainment options lacking compared to other airlines. The staff were friendly, which helped elevate my experience.
The overall experience was good, but the lounge access was a bit underwhelming. While the drinks were nice, the food selection could use some work. That said, the in-flight service was excellent and made up for it.
While my experience with Icelandair Saga Premium was generally positive, the check-in process was a bit chaotic. The flight itself was comfortable, but I expected a bit more in terms of amenities.
I had a wonderful experience flying with Icelandair Saga Premium. The seats were incredibly comfortable, and the food was top-notch. The flight attendants were attentive and genuinely friendly. Highly recommend for long-haul flights!
I was expecting a luxury experience with Icelandair Saga Premium, but it fell short. The seats were no more comfortable than economy class, and the service was just okay. I won't be booking again.
I had high hopes for Icelandair Saga Premium, but I was a bit disappointed. The seat wasn't as spacious as advertised, and the food was just okay. I expected more based on the price.
I found the Icelandair Saga Premium to be average overall. The service was friendly, but the seat recline wasn't very good and the in-flight entertainment could use an upgrade.
The extra legroom in Saga Premium really made a difference on my long flight. I appreciated the quieter cabin and the attentive staff. The only drawback was the limited selection of movies.
Icelandair Saga Premium offers great value for the money. The priority boarding was a nice touch, and the complimentary beverages helped make the flight more enjoyable. However, I wish the Wi-Fi was faster.
Yes, Icelandair offers Wi-Fi on most of their flights, including Saga Premium. Passengers can purchase Wi-Fi access during the flight for a fee.
Saga Premium passengers are allowed two checked bags up to 32 kg each, plus one carry-on bag and one personal item. Additional baggage may incur extra fees.
Icelandair Saga Premium is a business service offering by Icelandair that provides an enhanced travel experience for passengers. This service typically includes benefits such as priority boarding, extra baggage allowance, and access to airport lounges, aimed at providing comfort and convenience during travel. Saga Premium is designed for travelers seeking a more upscale experience while flying with Icelandair.
