Intrepid Travel is a travel company that specializes in small group tours and adventure travel experiences across the globe. Established in 1989, the company focuses on providing affordable travel packages that allow customers to explore diverse destinations while connecting with like-minded travelers. Intrepid Travel offers a wide array of itineraries, covering over 100 countries, and emphasizes responsible tourism practices to create positive change in the communities they visit. The target market for Intrepid Travel includes adventurous travelers seeking authentic experiences, cultural immersion, and social connections during their journeys. Customers can choose from various tours that range from short getaways to extended trips, all designed to provide unique and memorable travel experiences. With options that cater to different interests and budgets, Intrepid Travel aims to facilitate shared adventures and foster friendships among travelers.
Intrepid Travel receives high praise for its well-organized tours and exceptional guides, with many reviewers highlighting the inspiring and knowledgeable nature of their tour leaders. Customers appreciate the immersive experiences, such as local food tours and sustainable travel practices, which contribute to memorable trips across various destinations.
The small group sizes enhance the sense of community and safety during travels. However, some reviews point out issues with organization, particularly regarding accommodation arrangements, which can detract from the overall experience. A few customers express dissatisfaction with the company's response times to inquiries. Overall, Intrepid Travel is celebrated for its enriching travel experiences, despite some areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 999 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 13 |
| Sep 24 | 4.0 | 20 |
| Oct 24 | 2.2 | 6 |
| Nov 24 | 4.7 | 68 |
| Dec 24 | 2.7 | 10 |
| Jan 25 | 4.7 | 15 |
| Feb 25 | 4.6 | 28 |
| Mar 25 | 3.9 | 14 |
| Apr 25 | 4.3 | 11 |
| May 25 | 4.3 | 15 |
| Jun 25 | 4.5 | 10 |
| Jul 25 | 4.6 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The 5 day Intrepid tour of Iceland was a highlight of my overseas trip in June”
“Additionally, I have come across the review of another customer, who like Joe was on an African overland tour last ye...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.4 out of 5 (fair) | +6% | 999 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Intrepid Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.2).
500 reviews of Intrepid Travel. Filter by what matters to you.
Over a year ago
We had a great tour with 'Seen' our Tour Leader who made everyone feel so welcome. 'Seen' continued this throughout our Trip giving us so much information on all destinations and looking after our wel... See more
Over a year ago
Fantastic trip, I have lifelong wonderful memories. Beautiful places, brilliant captain, a great band of fellow travellers all add up to a great week.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Our tour was amazing. Houssin our guide was inspiring, passionate about his country and friendly, sensitive to the different personalities in the group. He was approachable and helped with all inquiries, no matter how small. Houssin also facilitated our dinners and different requirements. He developed a real rapport with our group. Local guides were articulate and informative.
We had a great tour with 'Seen' our Tour Leader who made everyone feel so welcome. 'Seen' continued this throughout our Trip giving us so much information on all destinations and looking after our welfare. Additionally all the Support Team worked hard to keep us safe, well feed and hydrated always with a smile. So many wonderful memories, good laughs with other Team bike members and new friendships forged. Thank you Intrepid, Dave
Having never been to Turkey previously and as a first time user of Intrepid, we had an amazing tour. We did the Turkey Encompassed tour which was led by Mali who was so knowledgable, a great tour leader and gave us a fantastic insight into the country. Being in a small group was great and so many highlights, would recommend this tour and Intrepid.
Fantastic trip, I have lifelong wonderful memories. Beautiful places, brilliant captain, a great band of fellow travellers all add up to a great week.
Our guides were next level excellent Tour was well planned We were catered for with delicious meals The bus could do with bigger back seat pockets like on airplanes Accommodation was good. Intrepid could invest in new pillows and tea towels Overall I would recommend intrepid kimberleys tour to everyone. Thankyou
The 5 day Intrepid tour of Iceland was a highlight of my overseas trip in June. I enjoyed travelling in a mini bus with a small group, led by a charming Icelandic tour guide who was very knowledgeable about the country’s history and mythology. The tour included climbing a glacier, a luxurious soak in the geothermal Secret Lagoon, and walks to beautiful waterfalls, bubbling mud and geysers. I came away with great respect for this interesting and unique country. I would recommend Intrepid for an Icelandic experience.
Loved the sustainable travel model. Would book with them again without hesitation.
The Vietnam south to north tour was excellent - made all the better by our amazing guide Tuan. He had a very composed demeanor, pleasant nature, incredible knowledge of local history and a calm presence which instilled confidence in the group at all times. He quickly and efficiently dealt with any requests from the group (such as suggestions for activities or good restaurants). He helped make a fantastic tour all the more special.
Loved the small group and local food tours. felt authentic and safe the entire time.
In regards to the preceding review I wrote. Due to the lack of a swift, customary response, I admit that my comments concerning my brother's tour experience and welfare were a little bit strong, thus putting the management representatives of Intrepid in a uniquely awkward position. I apologise unreservedly, however I still stand by my word over the unfairness that has been thrown at Joe's way. Our feedback on his incomplete trip has remained truthful and realistic, though we still find it disrespectful when previous replies have contained the usual excuses, negativity and no resolution. Additionally, I have come across the review of another customer, who like Joe was on an African overland tour last year found herself curtailed and unrefunded following a mediocore accident, under similar extenuating circumstances and I can share in her misunderstanding and frustration. Now I can't help but wonder that a pattern might be forming here where travellers are misjudged and dismissed too easily, but most of all needlessly. At the end of the day everyone is human and it's natural to make mistakes now and again, but still, issuing a curtailment without thorough consultation first is going too far. It appears that Joe was and is continuously subjected to bullying in connection to his discarded claim, and is literally crying out for help. I therefore kindly persuade for Intrepid to at least arrange a reasonable term of reimbursement that my brother is overdue. Please. Respectfully, John.
I have been on multiple trips with Intrepid - to South Africa (Garden Route), Azerbaijan-Georgia and Armenia and on a trip through Central America (from Guatemala to Costa Rica). I would rate the trips highly and the prices advertised seem fair. The tour guides are knowledgable and seem to be able to resolve issues. Good mix of travellers too.
I recently did a Galapagos Islands tour with Intrepid and absolutely loved it. This is my fourth trip with Intrepid and I can't speak highly enough of the trips. The highlight of this trip for me was the amazing wildlife of course but rivalling it was our wonderful guide Joel. What an absolute find Intrepid has with Joel, he is so knowledgeable and is so proud of the islands and everything they have to offer. He truly cared about the group and I felt so privileged to have him as our guide.
Pros: -Definitely is a 'China Highlights' tour as you get to see the main parts of China quite quickly -Good communication from Interprid - live chat feature is very good and advisors are quick to respond -Good group with a mix of ages Cons: -Travel advice on the Interprid website seems a bit outdated, as they say you need a visa for the tour but there is also another option (240-hour/10-day) visa-free transit policy) for some foreign travellers -The tour guide was not very good at explaining the history/facts about places. At times, it felt like he had read the information online the day before and was relaying it to us. He also told us the wrong information several times -The tour guide was not very good at communicating about the schedule. For example, he was telling us the schedule for the day whilst food was being called out/served Overall, it was a good tour that included some incredible parts of China but I do think your experience can vary depending on the guide you get.
We enjoyed Walking the Lycian Way, our first Intrepid hiking tour. Our guide was knowledgeable, helpful and resourceful! Our tour mates were friendly and (again) helpful. We had a knee problem along the way and were pleased to have wonderful alternatives that expanded our understanding of the area. My suggestion for those considering this trip is . . . do it, but make sure you are hiking fit (not just generally fit).
While this was a good trip overall, aided by a very good tour leader, it was marred by very poor organisation pre tour and some questionable hotel choices. The poor organisation included incorrect pick-up and transfer information for arrival at the airport. But worst of all was the tour start hotel. Prior to our arrival in Venice it had changed 3 times and the last advice to us and our fellow travellers was also wrong. It was only after I the EU help desk and waited half an hour that I was advised of a 4th hotel which turned out to be the correct one. But to get to it we had to drag our luggage across the busy tourist part of Venice. This makes it impossible to book extended pre and post tour accommodation with any confidence. During the tour itself there seemed to be one late hotel change as well. While the hotels were generally good, the group was allocated a mix of good and poor rooms something that should be addressed by Intrepid. One hotel was pretty disorganised and often essential items (towels, soap etc) were missing from some rooms. Overall this detracted from the experience, particularly compared to a previous Intrepid tour. After my review was posted, I got the automated reply from Intrepid and an email but not actual response or action.
The trip Türkiye Encompassed was excellent, well planned and beautiful but undoubtedly our guide Taylan Kaan Güven made it so very, very good, full of information, fun and kindness. I would recommend it for everyone.
It was a wonderful. Our tour leader Artemis was great!!! To interact with the locals. To stay in small hotels is the best. I’ve travelled with Intrepid in the past and will in the future. It’s the best!!!!
It was a trip of a life time. It was so nice to actually meet the people and learn about their cultures. Our guide Hassan was the best. The guides on the sites were informative and interesting. I had difficulty getting up at 6 to be on the road at 8 but that's because I'm a night person. The time of year was perfect. The temperatures were in the low 20 degrees C. It was very well organized and I give kudos to the company Intrepid. Georgia Kypriotakis
I’ve just come back from my third trip with Intrepid - China highlights. It was fantastic lot of travel but we covered a lot of ground the guide was great and had a plan B for the day when Beijing had a typhoon and our train from Xian was cancelled (so we saw pandas instead!). Still got to the Great Wall at sunset which was probably the highlight or equal to seeing the terracotta warriors which I’ve wanted to see for years. Jaypro our guide also helped me get tickets to Chairman Mao which wasn’t part of the tour, so he went above and beyond to help. Fantastic trip I will definitely go back to China, and I’m already looking at where my 4th Intrepid trip will be.
We’ve just completed overland trip from Zanzibar to Vic Falls via Tanzania, Malawi, Zambia and Zimbabwe. What a great trip with incredible crew too. Good food, tents and itinerary. We had such a blast. So much to see and share with like minded travellers. Intrepid are a great company and I wouldn't hesitate to use them again. Well done to our crew MJ, Henry and Rasta. You guys are an asset to the company.
Intrepid Travel is a travel company that specializes in small group tours and adventure travel experiences across the globe. Established in 1989, the company focuses on providing affordable travel packages that allow customers to explore diverse destinations while connecting with like-minded travelers. Intrepid Travel offers a wide array of itineraries, covering over 100 countries, and emphasizes responsible tourism practices to create positive change in the communities they visit. The target market for Intrepid Travel includes adventurous travelers seeking authentic experiences, cultural immersion, and social connections during their journeys. Customers can choose from various tours that range from short getaways to extended trips, all designed to provide unique and memorable travel experiences. With options that cater to different interests and budgets, Intrepid Travel aims to facilitate shared adventures and foster friendships among travelers.
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