Essential tool for any business
Cannot imagine running our company without LastPass. The password generator creates strong passwords and the audit feature helped us identify weak credentials across our organization.

LastPass is a password management service that helps users store, generate, and manage their login credentials across multiple devices and platforms. The service typically offers features such as encrypted password storage, automatic form filling, and secure sharing of login information. LastPass serves both individual consumers and businesses looking to improve their digital security practices.
Reviewers express a generally positive sentiment towards LastPass, highlighting its robust security features and effective team collaboration tools. Many customers appreciate the significant improvement in their security posture, with features like unique password generation and dark web monitoring receiving particular praise.
The shared folders feature is noted as a standout for managing access securely within teams. However, some users voice disappointment regarding recent changes, particularly the limitations of the free tier and an outdated user interface. Additionally, there are complaints about occasional sync issues between devices, which can lead to frustration. Overall, while LastPass offers valuable features and enhances security, there are areas for improvement that some users feel need addressing.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Productivity Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 4.1 out of 5 (good) | 100 out of 100 | +7% | 97 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 |
12 reviews of Lastpass. Filter by what matters to you.
Cannot imagine running our company without LastPass. The password generator creates strong passwords and the audit feature helped us identify weak credentials across our organization.
The shared folders feature is fantastic for our department. We can easily manage access to different systems without having to constantly share passwords through insecure channels. The admin dashboard provides good visibility into usage.
The business plan gives us everything we need - secure sharing, admin controls, and detailed reporting. Price is reasonable for the peace of mind it provides. The emergency access feature is particularly valuable for our IT team.
LastPass has completely transformed how our small business manages passwords. The shared vault feature makes it easy to securely share credentials with team members without compromising security. Setup was straightforward and the browser integration works seamlessly.
Quick answers to the questions people ask most.
LastPass is a password management service that securely stores and auto-fills your passwords across all devices. It encrypts your data with a master password that only you know, ensuring your information remains private and secure.
LastPass offers a free plan with basic features for personal use. Premium plans start at $3 per month for individuals, with business plans starting at $3 per user per month with additional enterprise features.
Yes, LastPass uses industry-standard AES-256 encryption and zero-knowledge architecture, meaning even LastPass cannot see your passwords. Your data is encrypted locally on your device before being stored on their servers.
LastPass works on all major platforms including Windows, Mac, iOS, Android, and Linux. It supports browser extensions for Chrome, Firefox, Safari, Edge, and Opera, plus mobile apps for smartphones and tablets.
LastPass offers 24/7 customer support through their help center, email support, and live chat for premium users. You can access support resources at support.lastpass.com or through the LastPass app.
Yes, LastPass allows secure password sharing through its sharing center feature. Premium and family plans include enhanced sharing capabilities, while business plans offer team-based sharing and administrative controls.
LastPass offers account recovery options including SMS recovery, trusted devices, and recovery one-time passwords if you've set them up beforehand. Without these recovery methods, LastPass cannot reset your master password due to their zero-knowledge security model.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, LastPass browser extensions and mobile apps can access your stored passwords offline. However, you'll need an internet connection to sync new passwords or changes across your devices.
Yes, LastPass includes a built-in password generator that creates strong, unique passwords based on your specified criteria. It can generate passwords with custom length, character types, and complexity requirements.
LastPass offers a 30-day money-back guarantee for new premium subscriptions. You can cancel your subscription at any time, and refunds are typically processed within 5-7 business days of the cancellation request.
LastPass is a password management service that helps users store, generate, and manage their login credentials across multiple devices and platforms. The service typically offers features such as encrypted password storage, automatic form filling, and secure sharing of login information. LastPass serves both individual consumers and businesses looking to improve their digital security practices.