They take to much time to deliver
They take to much time to deliver . Hope i will get my clothes at least . They still didn,t shiped . I really needed them for when they told they will deliver

Live Heroes is a review platform designed to provide consumers with a reliable space for sharing and reading reviews about various products and services. The company focuses on building trust in online shopping by enabling users to share their experiences and opinions, helping potential customers make informed decisions. Targeting both businesses looking to enhance their online reputation and consumers seeking honest feedback, Live Heroes facilitates a transparent environment for engagement. By collecting and displaying user-generated content, the platform aims to empower customers with the information they need while assisting businesses in understanding customer satisfaction and improving their offerings. Visit their website at liveheroes.com for more information on their services and how they contribute to a trustworthy online marketplace.
Live Heroes receives a predominantly negative response from customers, with many expressing frustration over long wait times and poor communication. Reviewers frequently mention that they have waited months for their orders, often without any updates from customer service.
Complaints about unfulfilled orders and vague excuses from the company are common, leading to feelings of being scammed. However, a small percentage of customers do report satisfaction with the quality of the products received, noting that their orders, when fulfilled, meet expectations. Some even highlight positive experiences from previous years, suggesting that the company may have had better service in the past. Despite these few positive notes, the overwhelming sentiment is one of disappointment and dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 54 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2024.
| Month | Average | Reviews |
|---|---|---|
| May 23 | 1.3 | 4 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 1.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
“The quality has always been increadibly good for both myself and my customers”
“Customer service lies about the shipping dates every time I check the status”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.0 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 54 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | — | 22 |
Bottom line: Live Heroes is #5 of 5 on overall rating in this group. On website & app, Elfin scores higher (4.8 vs 1.7).
54 reviews of Live Heroes. Filter by what matters to you.
They take to much time to deliver . Hope i will get my clothes at least . They still didn,t shiped . I really needed them for when they told they will deliver
I had a nice experience back in 2019 so I decided to buy again in Nov. 2022 as a Xmas present. Almost 4 months later and no signal of my order so unfortunately I had to request a refund and my order cancellation. Pity to see a bunch of so bad reviews.
Produkty w sklepie wyglądają naprawdę fajnie. Kolorystyka jest żywa, można znaleźć ciekawe wzory, po prostu do wyboru do koloru. I to mnie przekonało do zakupu, ale... 28 listopada zeszłego roku zamówiłam bluzę. Z tego co czytałam i jakiego maila od nich dostałam po złożeniu zamówienia, pomyślałam że długo czekać nie będę. Pisałam do nich w grudniu odnośnie paczki, bo mieli informować o każdym procesie tworzenia bluzy, a tego nie robili i zaczęłam się martwić. Zapewnili że żadne zamówienie nie zostanie pominięte i proszą o chwilę cierpliwości. Pomyślałam ok, rozumiem, bo to okres świąt, nie ma co się złościć. Cóż, mamy prawie koniec marca, a produktu nadal brak. Pieniędzy również mi nie oddali za przyjęte i niezrealizowane zamówienie, a wolałabym je jednak odzyskać niż nie mieć ani zamówionej bluzy, ani pieniędzy. Cieszę się, że skusiłam się na zamówienie tylko jednej rzeczy, bo inaczej sporo bym straciła, a tak to "tylko" 130 złotych poszło w błoto.
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I ordered a rashguard over a month ago. So far I have sent two emails requesting status updates on my order. Live heroes responded both times saying it normally takes 25 days but there have been delays so they'll keep me posted. I will not be using their services again.
As designer, seller and buyer on the platform I can cast a broad umbrella. The design tools are good but need improvement; the office back end needs a lot off work; getting paid when you generate sales is always an issue and contacting is problematic at best. As an example: I've been waiting now for 6 weeks to get paid, on the commissions I've generated; and I've sent multiple emails that are just ignored on the issue. When ordering products, it's rare when there isn't an issue as to why the item hasn't been shipped; and when it is shipped; either you don't get a tracking number or it's the wrong one or the package can not be tracked outside of Poland. As for the product quality; I have no issue. My artwork on the hoodies, t-shirts and long sleeves I've order look superb; and the quality of the material in my opinion is great. The just needs to up grade the artist area, get a customer service support center going and get up to speed with shipping documentation. I'm on 7 different Print On Demand platforms and they're are at the bottom when it comes to support. This is undoubtedly hurting their business as buyers will go elsewhere; as there are other services that provide similar product lines at the same cost.
I ordered a lovely hoodie but I checked out as a guest so I didn't get proper tracking so after I realised the eta time later of it being shipped I asked what what going on. Understandably Brexit had just gone through so they were having trouble getting things over however I was told for 6 weeks that my order was just on the edge to be sent out with an email giving tracking but still no email. I decided that was the last straw and I asked for a refund and I was met with the reply of "Thanks for your message. We're working hard to get your order to you as quickly as possible! About a few hundreds parcels per day are shipped from our warehouse, so we would be grateful if you could wait a bit more. You will be notified by e-mail when the parcel is shipped." TLDR:: Still haven't received my order 3 months later nor a refund
I love the design but the shirt itself has no shape at all. Although I got a 'small' it's still pretty baggy and not very flattering to wear(Personally). Will have to pay more to get it adjusted, can't wear it looking like this.
Live Heroes is a review platform designed to provide consumers with a reliable space for sharing and reading reviews about various products and services. The company focuses on building trust in online shopping by enabling users to share their experiences and opinions, helping potential customers make informed decisions. Targeting both businesses looking to enhance their online reputation and consumers seeking honest feedback, Live Heroes facilitates a transparent environment for engagement. By collecting and displaying user-generated content, the platform aims to empower customers with the information they need while assisting businesses in understanding customer satisfaction and improving their offerings. Visit their website at liveheroes.com for more information on their services and how they contribute to a trustworthy online marketplace.
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