Me Fragrance is an innovative platform that specializes in creating custom perfumes and fragrances. By offering a wide selection of scented oils and fragrance components, the company allows customers to design their own unique scents tailored to their preferences. With options starting at $5.95, individuals can choose from various fragrance families, including floral, woody, and citrus, to craft personalized perfumes that reflect their personality or mood.
Targeting fragrance enthusiasts and those looking for unique gifting options, Me Fragrance provides an engaging experience for both novices and experienced perfume makers. The platform also offers a range of products, including aromatherapy oils, home fragrances, and perfume kits. With a commitment to customer satisfaction, the company ensures that customers can refine their creations until they achieve the desired result, making it an appealing choice for anyone interested in exploring the art of fragrance design.
Me Fragrance receives a predominantly negative response from customers, with many expressing frustration over order delays and poor communication. A significant number of reviewers report that their orders take an unreasonable amount of time to arrive, with some waiting over a month without updates.
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Complaints about customer service are common, as people mention difficulty in receiving timely responses to their inquiries. Despite these issues, a few customers appreciate the quality of the perfumes and oils, noting that the products themselves can be great once they finally arrive. However, the overall sentiment is marred by the lack of reliability in order fulfillment and customer support. With 77% of reviews being negative, potential customers may want to proceed with caution.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.8
26
100%
● Medium
1.8 / 5 overall
=
26 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
1.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
1.0
2
Jan 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
Top praiseof 6 positive reviews
Website & app67%
4 mentions
Prices & value33%
2 mentions
Selection33%
2 mentions
Delivery33%
2 mentions
“I will probably buy again because to me the lower price point, great website design and large number of scent options...”
On “Website & app” · Nov 19, 2021
Top complaintsof 20 negative reviews
Customer service40%
8 mentions
Returns20%
4 mentions
No response20%
4 mentions
Response time20%
4 mentions
“It is taking unreasonable time and customer service keep contacting me saying it will arrive soon”
On “Customer service” · Jul 22, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Perfume & Fragrance.
Overall rating and review count for this company and similar companies
EDIT: THEY DID RESPOND AFTER SOME TIME (~3-4 weeks). All the oils they sent were AMAZING. One leaked in the box. The oils are the best quality I have found.
Wait for 3 Weeks: order never came. support never responded (multiple emails and calls).
I was nervous because I ordered my custom perfumes and it took about a month for them to arrive + there was no tracking information. But I did receive my product and it was great! I will probably buy again because to me the lower price point, great website design and large number of scent options make waiting a little longer for a custom perfume worth it.
I was nervous because I ordered my custom perfumes and it took about a month for them to arrive + there was no tracking information. But I did receive my product and it was great! I will probably buy again because to me the lower price point, great website design and large number of scent options make waiting a little longer for a custom perfume worth it.
EDIT: THEY DID RESPOND AFTER SOME TIME (~3-4 weeks). All the oils they sent were AMAZING. One leaked in the box. The oils are the best quality I have found.
Wait for 3 Weeks: order never came. support never responded (multiple emails and calls).
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Me Fragrance is an innovative platform that specializes in creating custom perfumes and fragrances. By offering a wide selection of scented oils and fragrance components, the company allows customers to design their own unique scents tailored to their preferences. With options starting at $5.95, individuals can choose from various fragrance families, including floral, woody, and citrus, to craft personalized perfumes that reflect their personality or mood.
Targeting fragrance enthusiasts and those looking for unique gifting options, Me Fragrance provides an engaging experience for both novices and experienced perfume makers. The platform also offers a range of products, including aromatherapy oils, home fragrances, and perfume kits. With a commitment to customer satisfaction, the company ensures that customers can refine their creations until they achieve the desired result, making it an appealing choice for anyone interested in exploring the art of fragrance design.