Decent but slow sometimes
The platform works well most of the time but can be sluggish during peak hours. Features are useful but the performance issues are frustrating when you're trying to meet deadlines.
Monday is a business services company that likely provides professional support and solutions to other businesses. The company may offer services such as consulting, administrative support, project management, or specialized business process assistance. As a business services provider, Monday would typically focus on helping organizations improve their operations, efficiency, or capabilities.
Reviewers generally find Monday to be a valuable project management tool, highlighting its powerful features and ease of customization. Many appreciate the platform's ability to enhance collaboration, with specific praise for its commenting and file-sharing capabilities that keep teams informed.
The automation rules are noted as a significant time-saver, making it an essential part of daily operations for some users. However, there are common complaints regarding the platform's speed, with several customers mentioning that it can be sluggish during peak hours, which can hinder productivity. Additionally, some users point out the steep learning curve associated with its feature-rich environment, suggesting that while the capabilities are extensive, they may require considerable time to master.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Project Management.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Monday. Filter by what matters to you.
The platform works well most of the time but can be sluggish during peak hours. Features are useful but the performance issues are frustrating when you're trying to meet deadlines.
Quick answers to the questions people ask most.
Monday operates Monday through Friday from 9:00 AM to 6:00 PM EST. We are closed on weekends and major holidays. Extended support hours may be available for enterprise customers.
Monday provides project management and work operating system solutions for teams of all sizes. Our platform includes task management, team collaboration tools, workflow automation, and reporting features.
You can reach our support team through the help center in your account, via email, or through live chat during business hours. Enterprise customers also have access to dedicated account managers and phone support.
Yes, Monday offers a 14-day free trial for new users with no credit card required. The trial includes access to most features so you can evaluate if the platform meets your team's needs.
Monday offers a 30-day money-back guarantee for new annual subscriptions. Monthly subscriptions can be cancelled at any time, and you won't be charged for the following month.
Yes, Monday integrates with over 200 popular business applications including Slack, Microsoft Teams, Google Workspace, Salesforce, and Zoom. Additional integrations can be built using our API and automation features.
Monday maintains enterprise-grade security with SOC 2 Type II compliance, ISO 27001 certification, and GDPR compliance. All data is encrypted in transit and at rest, with regular security audits and monitoring.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Monday offers multiple pricing tiers starting with a free plan for up to 2 users. Paid plans include Basic, Standard, Pro, and Enterprise options with pricing based on the number of users and features needed.
Yes, Monday provides extensive customization options including custom fields, automated workflows, and pre-built templates for various industries and use cases. You can also create your own templates from scratch.
Monday offers comprehensive onboarding resources including video tutorials, webinars, and documentation. Premium and Enterprise customers receive dedicated onboarding sessions and ongoing training support.
Monday is a business services company that likely provides professional support and solutions to other businesses. The company may offer services such as consulting, administrative support, project management, or specialized business process assistance. As a business services provider, Monday would typically focus on helping organizations improve their operations, efficiency, or capabilities.