Norse Airways is an airline company that provides passenger air transportation services. The company operates scheduled flights connecting various destinations, offering travelers commercial aviation services for both domestic and international routes.
Norse Airways receives a generally positive reception from its customers, with many praising the professional service and user-friendly booking platform. Reviewers highlight the company's efficiency, noting fast turnaround times and excellent communication, which contribute to a smooth travel experience.
The airline is particularly commended for its handling of complex international itineraries and its ability to save clients money on travel budgets. However, some customers express concerns about mixed experiences, citing issues with incorrect bookings and slower response times during peak seasons. While the service is reliable, there are mentions of higher pricing compared to competitors. Overall, Norse Airways is viewed as a solid choice for corporate travel, though there is room for improvement in consistency and pricing.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
12 reviews of Norse Airways. Filter by what matters to you.
11 months ago
We switched to Norse Airways last quarter and it's been a smooth transition. They handle our executive travel bookings efficiently and their reporting features are exactly what our accounting departme... See more
11 months ago
Fast turnaround on bookings and excellent communication throughout the process. They saved us money on our annual travel budget too.
11 months ago
The team is knowledgeable and handles most requests well. My main complaint is the response time during peak seasons - sometimes takes 24+ hours to get confirmations. Otherwise solid service.
11 months ago
Honestly wasn't expecting much when we first contracted with Norse Airways, but they've been fantastic. They take a personal approach to understanding our company's specific needs and preferences. The... See more
Quick answers to the questions people ask most.
Norse Airways is a low-cost long-haul airline that operates transatlantic flights between Europe and North America. We offer passenger services with modern Boeing 787 Dreamliner aircraft, focusing on affordable international travel.
Our customer service team is available 24/7 through our online chat system and email support. Phone support is available Monday through Sunday from 6 AM to 10 PM local time in your departure region.
You can reach us through our website's live chat, email us at support@flynorse.com, or call our regional customer service numbers listed on our contact page. Social media support is also available through our official Twitter and Facebook accounts.
Carry-on bags up to 10kg are included in all fares, while checked baggage starts at 20kg and can be purchased during booking or added later. Additional baggage allowances and oversized items are available for an extra fee.
Flight changes and cancellations are permitted with applicable fees depending on your fare type and timing. Changes made within 24 hours of booking are typically free, while later modifications incur charges based on our fare rules.
We operate routes between major European cities and North American destinations including New York, Los Angeles, Miami, and Toronto. Our route network continues to expand with seasonal and year-round service options.
Meals and beverages are available for purchase onboard, with pre-order options during booking for better prices. Each seat features personal entertainment systems with movies, TV shows, music, and games at no additional cost.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We switched to Norse Airways last quarter and it's been a smooth transition. They handle our executive travel bookings efficiently and their reporting features are exactly what our accounting department needed. Communication is clear and they're proactive about flight changes or delays.
Fast turnaround on bookings and excellent communication throughout the process. They saved us money on our annual travel budget too.
The team is knowledgeable and handles most requests well. My main complaint is the response time during peak seasons - sometimes takes 24+ hours to get confirmations. Otherwise solid service.
Honestly wasn't expecting much when we first contracted with Norse Airways, but they've been fantastic. They take a personal approach to understanding our company's specific needs and preferences. The account manager assigned to us knows our frequent travelers by name and anticipates our requirements. Premium service at a reasonable price point.
Norse Airways really shines when it comes to complex international itineraries. They understand visa requirements, optimal routing, and have excellent partnerships with European carriers. Domestic travel is fine but nothing special - their strength is definitely in the international space.
Great attention to detail and very professional staff. However, their rates are definitely on the higher side compared to competitors.
Norse Airways handles our mid-size company's travel needs reasonably well. The booking confirmations are always accurate and they're good about sending reminders. However, their phone support hours are limited and I've had trouble reaching someone outside business hours when travel plans change unexpectedly.
Love how easy their online portal is to navigate. Makes expense reporting much simpler for our team.
Norse Airways gets the job done without any major issues. The booking process is straightforward and they maintain good relationships with airlines. I wish they offered more competitive pricing and had better weekend support, but for standard business travel needs, they're adequate.
Clean booking process, transparent pricing, and helpful staff. They've earned our continued business through consistent performance over the past two years.
Started strong with Norse Airways but had a few hiccups with incorrect bookings recently. When things go right, they're great, but the inconsistency is concerning for business critical travel. Their customer service team does work hard to fix issues when they arise.
Norse Airways has been handling our corporate travel needs for over a year now and I'm consistently impressed. Their booking system is intuitive, customer service responds quickly to changes, and they've never let us down on last-minute requests. The only minor issue is that their mobile app could use some updates, but overall highly recommended for business travel coordination.
Online check-in opens 24 hours before departure and closes 1 hour before for domestic connections or 2 hours for international flights. Airport check-in is available but may incur additional fees depending on your fare type.
Yes, we offer comprehensive travel insurance options during the booking process to cover trip cancellations, medical emergencies, and baggage protection. You can also arrange your own coverage through third-party providers.
We follow all international health guidelines including enhanced cleaning protocols, HEPA air filtration systems, and flexible booking policies. Passengers should check current entry requirements for their destination country before traveling.
Norse Airways is an airline company that provides passenger air transportation services. The company operates scheduled flights connecting various destinations, offering travelers commercial aviation services for both domestic and international routes.
