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Oberoi Hotels and Resorts operates a collection of luxury 5-star hotels and resorts across several countries, including India, Egypt, Mauritius, and Indonesia. The company specializes in providing premium hospitality services tailored for discerning travelers seeking upscale accommodations and exceptional experiences. Each property is designed to reflect the local culture while maintaining a high standard of comfort and service. The target customers of Oberoi Hotels include leisure travelers, business professionals, and families looking for luxurious stays in exquisite locations. The company also offers unique experiences such as wildlife resorts and river cruises, catering to a diverse range of preferences and interests. With a commitment to excellence in hospitality, Oberoi Hotels aims to create memorable experiences for its guests.
Oberoi Hotels garners overwhelmingly positive feedback, with many reviewers praising the exceptional service and overall experience. Customers highlight the professionalism and attentiveness of the staff, noting that they go above and beyond to ensure a comfortable stay.
The hotel is frequently described as a "nice hotel" with "good hospitality," contributing to a memorable visit. However, a couple of critical reviews mention dissatisfaction with the food quality, labeling it as "bad," and there are concerns about the authenticity of some reviews being paid. Despite these isolated complaints, the majority of guests express high satisfaction with their experiences. Overall, Oberoi Hotels is viewed as a top-tier destination for travelers seeking luxury and excellent service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 29 | 100% | -1.1 | β Medium |
Monthly average rating from reviews written by people Β· latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 1 |
| Dec 24 | β | 0 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 5.0 | 7 |
| Mar 25 | β | 0 |
| Apr 25 | 4.7 | 13 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4β5β ) and negative (1β2β ) reviews mentioning each topic Β· based on the 29 most recent reviews.
βOberoi Hotels is a professionally run Five Star Hotel with very well trained and happy staff who go the extra mile to...β
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend Β· Hotels.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | β | 29 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | β | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | β14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | β | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | β | 1,069 |
Bottom line: Oberoi Hotels is #2 of 5 on overall rating in this group.
29 reviews of Oberoi Hotels. Filter by what matters to you.
Over a year ago
Oberoi Hotels is a professionally run Five Star Hotel with very well trained and happy staff who go the extra mile to make your stay and experience comfortable. Whether it is room service or spa appoi... See more
Over a year ago
This hotal is bad food I m not interested this hotal food
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Oberoi Hotels is a professionally run Five Star Hotel with very well trained and happy staff who go the extra mile to make your stay and experience comfortable. Whether it is room service or spa appointment, Oberoi is a class act. I made the right choice for my stay in Mumbai.. Keep it up guys.. You make India proud...
This hotal is bad food I m not interested this hotal food
Nice hotel Awesome
Good experience
Good services
Good, Excellent.....
This is awesome hotel . Service and staff are very well behavior
Excellent super
Service is very good π
Good Hospitality
Great experience
Very good experience
awesome service ...
Great place for stay
Oberoi Hotels and Resorts operates a collection of luxury 5-star hotels and resorts across several countries, including India, Egypt, Mauritius, and Indonesia. The company specializes in providing premium hospitality services tailored for discerning travelers seeking upscale accommodations and exceptional experiences. Each property is designed to reflect the local culture while maintaining a high standard of comfort and service. The target customers of Oberoi Hotels include leisure travelers, business professionals, and families looking for luxurious stays in exquisite locations. The company also offers unique experiences such as wildlife resorts and river cruises, catering to a diverse range of preferences and interests. With a commitment to excellence in hospitality, Oberoi Hotels aims to create memorable experiences for its guests.
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