Online Courses Australia is an educational platform that specializes in providing a wide range of industry-led online courses. The company offers flexible, self-paced learning opportunities across various fields, including Aged Care, Business, Health and Wellbeing, and more. With a focus on delivering quality education, Online Courses Australia caters to individuals looking to upskill, reskill, or learn new competencies in today's evolving job market.
The platform boasts a user-friendly interface that allows learners to study anytime and anywhere, with lifetime access to course materials. Additionally, the company emphasizes personalized support through real-world tutors and interactive content, ensuring that students receive guidance tailored to their learning needs. Targeting both individual learners and businesses seeking employee training solutions, Online Courses Australia aims to empower its customers with the skills necessary to thrive in their respective industries.
Online Courses Australia has a positive customer experience.
Online Courses Australia receives overwhelmingly positive feedback from its users, with many praising the ease of navigating the online platform and the quality of course content. Reviewers highlight the self-paced nature of the courses, making them ideal for busy individuals, such as parents balancing work and home life.
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The support team is frequently commended for their responsiveness and helpfulness, enhancing the overall learning experience. However, some customers express concerns about hidden fees and difficulties in contacting mentors, which can detract from the otherwise smooth experience. Despite these minor complaints, the majority of users find the courses comprehensive and engaging, often noting the real-life insights provided by professionals.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
463
100%
-0.1
● Low
4.7 / 5 overall
=
463 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.6▼ 0.1
12-month avg
4.7
All-time
4.7
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
5.0
8
Jan 25
5.0
18
Feb 25
4.6
36
Mar 25
4.8
18
Apr 25
5.0
13
May 25
4.3
14
Jun 25
4.5
26
Jul 25
4.9
34
Aug 25
4.8
41
Sep 25
4.7
6
Oct 25
4.6
18
Nov 25
5.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 463 most recent reviews.
Top praiseof 440 positive reviews
Easy to use43%
189 mentions
Customer service25%
108 mentions
Helpful support22%
96 mentions
Fast & efficient12%
51 mentions
“What made my experience great, it was easy for me to navigate the e-learning system and follow through with the instr...”
On “Easy to use” · Oct 28, 2025
Top complaintsof 17 negative reviews
Cancellation35%
6 mentions
Payment issues29%
5 mentions
Pricing24%
4 mentions
Customer service18%
3 mentions
“I signed up wanting to do an online course, to later gain full time employment”
On “Cancellation” · Oct 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
I haven’t done a course yet, but I wanted to mention how lovely Miranda was on the phone. She was kind, understanding, and genuinely caring. Our chat was heartfelt and reassuring, and because of her I... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I haven’t done a course yet, but I wanted to mention how lovely Miranda was on the phone. She was kind, understanding, and genuinely caring. Our chat was heartfelt and reassuring, and because of her I’ll definitely be looking into their courses again in the near future.
Thank you, Miranda!
The course was quite comprehensive, very helpful to acquire knowledge, with set tasks after every topic,thanks to the support team for their help and guidance, overall nice experience to be with oca.
Everything in the course was explained in detail, I felt confident in my knowledge after going through all the documents and videos and as I was doing the quizzes and assessments. Being able to download all the course materials is really great so they are there ro be accessed at any time. The student support was easily reachable and always answered all of my questions and enquiries.
Self paced, great content with an easy learning platform
My experience with Online Courses Australia was very good, from signing up on-line, affordable payment and reduced fee via afterpay! The team communicate straight away and make you feel welcomed with their prompt and friendly customer service.
The student portal was so easy to navigate, well laid out and user-friendly. Course content very informative and loved the self paced learning style, which allowed me to work around other daily commitments.
Really enjoyed my experience and adding to my skills and knowledge.
Will definitely be looking for further learning opportunities with OCA!
I have had the most reliable and fast help whenever i needed. Tje modules were easy to understand and quizes were quite easy to take too. It was not complicated at all to study online.
I am doing a bundle course and so far the system has been very easy to navigate to complete my courses. There is help always available and quick replies.
The support and customer service has been fantastic so far.
The subjects are easy to follow and course material is professional, very interesting and easy to understand.
The quizzes are a fun way to check what you have learned.
I really like to study in my own pace when it suits me.
I loved and I’ve always dreamed was becoming an age cared person it been my dream job since I was a little girl and I’m so happy I can finally be one and thanks for letting me learn about it
Was great could do ot all on my phone and when ever I wanted to. The app was a bit clunky but nothing too bad.
I did find it hard to navigate to contact my mentor.
Warning hidden fee! There is around 16.6% surcharge if you do weekly payment that's through 'Debit Success'. I did not get any obvious info that there was a surcharge.
I am very passionate about animals and never progressed with making this a career until I talked to Matthew an adviser from AOC.
Each module gives you great details into the course you are studying. I am gaining more insight and knowledge about animals than just general knowledge. With my daily life I am happy that the timeline to this course is not restricted and can complete the modules at my own pace.
There is always support when needed and a very quick response rate. Definitely will be continuing down the career path I am so passionate in.
I signed up wanting to do an online course, to later gain full time employment. I've tried to cancel my subscription because I wont be able to do the course. For the last 3 weeks these guys have continued to take money from my account even after I've contacted them, with the price of living this isn't on and I wouldn't recommend anyone signing up because they'll bleed you dry even without doing a course🤣
My experience with OCA was amazing the amount of information available.
Easy to use the portal and find everything you need.
The mentors are amazing and supportive I absolutely love the course I am doing and the videos and books are so helpful.
Online Courses Australia is an educational platform that specializes in providing a wide range of industry-led online courses. The company offers flexible, self-paced learning opportunities across various fields, including Aged Care, Business, Health and Wellbeing, and more. With a focus on delivering quality education, Online Courses Australia caters to individuals looking to upskill, reskill, or learn new competencies in today's evolving job market.
The platform boasts a user-friendly interface that allows learners to study anytime and anywhere, with lifetime access to course materials. Additionally, the company emphasizes personalized support through real-world tutors and interactive content, ensuring that students receive guidance tailored to their learning needs. Targeting both individual learners and businesses seeking employee training solutions, Online Courses Australia aims to empower its customers with the skills necessary to thrive in their respective industries.