OpenAI is an artificial intelligence research and deployment company that develops AI systems and models. The company offers various AI-powered services and tools, including language models, APIs, and applications for businesses and developers. OpenAI focuses on creating and commercializing advanced AI technologies while conducting research in machine learning and artificial intelligence.
OpenAI receives a generally positive reception, with many reviewers praising its impressive AI capabilities and the quality of its services. Users highlight the platform's effectiveness for automating tasks, with several noting that it has significantly streamlined their workflows and content creation processes.
The customer support is also frequently commended for being responsive and knowledgeable, which enhances the overall experience. However, some consumers express concerns about reliability, mentioning unexpected service interruptions that can disrupt operations. Additionally, the pricing model is often described as confusing and potentially prohibitive for smaller projects, leading to mixed feelings about its cost-effectiveness.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI Chatbots & Assistants.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 10 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 10 |
12 reviews of Openai. Filter by what matters to you.
7 months ago
We've been using this for six months now and it's become essential to our operations. The enterprise features are robust and security measures seem solid.
7 months ago
OpenAI's models are undeniably powerful and have transformed our workflow. However, the pricing structure can be challenging for smaller businesses to manage effectively.
7 months ago
When it works, it's fantastic. But we've had several instances of unexpected service interruptions that disrupted our workflow. The technology is great but reliability needs improvement.
Quick answers to the questions people ask most.
OpenAI provides artificial intelligence services including ChatGPT for conversational AI, GPT-4 for text generation, DALL-E for image creation, and API access for developers. They offer both consumer products and enterprise solutions for businesses looking to integrate AI into their operations.
You can contact OpenAI support through their help center at help.openai.com or by submitting a ticket through your account dashboard. For enterprise customers, dedicated support channels are available based on your service plan.
OpenAI offers various pricing tiers including free access to ChatGPT, ChatGPT Plus for $20/month, and usage-based API pricing that varies by model. Enterprise pricing is available for organizations with custom needs and higher usage requirements.
Yes, OpenAI offers free access to ChatGPT with some limitations on usage and features. The free tier provides access to GPT-3.5 with standard response times and availability.
OpenAI follows strict data privacy practices and does not use conversations from ChatGPT Plus, Team, or Enterprise customers to train their models. They provide detailed privacy policies outlining how data is collected, used, and protected across their services.
Yes, OpenAI provides APIs that allow businesses to integrate their AI models into applications, websites, and services. They offer comprehensive documentation, developer tools, and different service tiers to support various business needs.
Usage limits vary by service tier and model type. Free users have daily message limits, while paid subscribers get higher limits and priority access. API users have rate limits based on their subscription level and can request increases as needed.
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We've been using this for six months now and it's become essential to our operations. The enterprise features are robust and security measures seem solid.
The service works as advertised and the quality is generally good. However, the cost-benefit ratio isn't always favorable, especially for smaller projects. Would like to see more flexible pricing options.
OpenAI's models are undeniably powerful and have transformed our workflow. However, the pricing structure can be challenging for smaller businesses to manage effectively.
When it works, it's fantastic. But we've had several instances of unexpected service interruptions that disrupted our workflow. The technology is great but reliability needs improvement.
Generally happy with the service quality and the range of models available. The interface could be more intuitive and we've experienced occasional downtime during peak hours. Still recommend it for businesses looking to integrate AI capabilities.
This has completely changed how we approach content marketing. The quality is outstanding and it's saved us countless hours.
Works well for some tasks but struggles with others. The pricing model is confusing and it's hard to predict monthly costs. Customer service is helpful when you can reach them.
The AI capabilities are truly next-level and have helped streamline our research processes significantly. Easy to integrate with existing systems and the results speak for themselves. Definitely worth the investment for serious business applications.
Perfect for automating repetitive tasks and the accuracy has exceeded our expectations. The learning curve isn't too steep and onboarding was straightforward. Highly recommend for businesses ready to embrace AI.
Had some technical issues during implementation but their support team was responsive and knowledgeable. The platform itself works great once you get everything configured properly. Really impressed with the quality of outputs we're getting.
The API integration was surprisingly smooth and the documentation is excellent. We've been able to automate several content generation tasks that used to take hours. The response quality is consistently impressive, though costs can add up quickly with heavy usage.
The technology is impressive and works well for most of our use cases. Sometimes the responses can be inconsistent or require multiple attempts to get the desired output. Overall satisfied but there's room for improvement in reliability.
Yes, OpenAI provides enterprise-grade solutions including ChatGPT Enterprise with enhanced security, admin controls, and unlimited usage. Enterprise customers also get priority support, custom integrations, and advanced data protection features.
You can manage your subscription through your OpenAI account settings at any time. Changes typically take effect immediately for upgrades or at the end of the billing cycle for downgrades.
First, check OpenAI's status page for any ongoing service issues. If problems persist, try refreshing your browser or app, and contact support through the help center with details about the specific issue you're experiencing.
OpenAI is an artificial intelligence research and deployment company that develops AI systems and models. The company offers various AI-powered services and tools, including language models, APIs, and applications for businesses and developers. OpenAI focuses on creating and commercializing advanced AI technologies while conducting research in machine learning and artificial intelligence.
