Average experience
Nothing particularly stood out as exceptional, but nothing was terrible either. Standard airline experience with acceptable food and service. The entertainment selection could be better updated.

Qatar Airways is the national flag carrier airline of Qatar, headquartered in Doha. The airline operates international passenger and cargo services, connecting destinations across six continents through its hub at Hamad International Airport. Qatar Airways provides various travel classes and services as part of its commercial aviation operations.
Qatar Airways receives a mix of praise and criticism from travelers. Many customers commend the airline for its attentive service, comfortable seating, and high-quality meals, noting that the cabin cleanliness and crew professionalism enhance the overall experience.
Reviewers appreciate the competitive pricing and generous baggage allowance, making it a good value for money, especially for business travel. However, there are significant complaints regarding ground service, with some passengers reporting long wait times and unhelpful staff at the airport. Additionally, a few travelers mention delays and inadequate communication during these times. Overall, while Qatar Airways excels in-flight experience, its ground service leaves room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 50 out of 100 | — | 0 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
12 reviews of Qatarairways. Filter by what matters to you.
Nothing particularly stood out as exceptional, but nothing was terrible either. Standard airline experience with acceptable food and service. The entertainment selection could be better updated.
The flight was mostly pleasant but we experienced a significant delay without much communication from the airline. Once airborne, the service was professional and the food was tasty. The delay compensation process was also quite bureaucratic.
The good: spacious seats, excellent in-flight entertainment, and friendly crew. The not-so-good: meal service was slow and my special dietary request wasn't properly handled. Also had issues with the wifi connectivity throughout most of the flight. Still a decent airline but room for improvement.
Quick answers to the questions people ask most.
Baggage allowances vary by ticket type and destination. Economy passengers typically receive 30kg checked baggage for most international flights, while Business and First Class passengers receive higher allowances. Check your specific route and fare type on the Qatar Airways website for exact limits.
You can reach Qatar Airways customer service through their 24/7 call center, live chat on their website, or by visiting their offices at airports. Phone numbers vary by country and are available on their official website under the 'Contact Us' section.
Change and cancellation policies depend on your fare type and destination. Flexible fares typically allow free changes, while promotional fares may incur fees. You can manage your booking online through 'Manage Booking' on their website or mobile app.
Qatar Airways recommends arriving 3 hours before international flights and 2 hours before domestic flights. For flights departing from Hamad International Airport in Doha, allow extra time during peak travel periods.
Qatar Airways operates flights to over 160 destinations across six continents. Their route network includes major cities in Europe, Asia, Africa, the Americas, and Oceania, with Doha serving as their primary hub.
Qatar Airways offers Economy, Business (Qsuite on select aircraft), and First Class cabins. Each class provides different levels of service, seat comfort, dining options, and baggage allowances.
You can check in online through the Qatar Airways website or mobile app starting 48 hours before departure. Airport check-in counters typically open 3 hours before international flights and close 60 minutes before departure.
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Privilege Club is Qatar Airways' frequent flyer program offering four tiers: Burgundy, Silver, Gold, and Platinum. Members earn Qmiles on flights and partner purchases, which can be redeemed for award flights, upgrades, and other benefits.
Yes, Qatar Airways provides various special meal options including vegetarian, vegan, halal, kosher, and meals for specific dietary requirements. Special meals must be requested at least 24 hours before departure when booking or through 'Manage Booking'.
Qatar Airways follows international health guidelines with enhanced cleaning protocols, HEPA air filtration systems, and flexible booking policies. Specific entry requirements vary by destination, so passengers should check current travel restrictions before departure.
Qatar Airways is the national flag carrier airline of Qatar, headquartered in Doha. The airline operates international passenger and cargo services, connecting destinations across six continents through its hub at Hamad International Airport. Qatar Airways provides various travel classes and services as part of its commercial aviation operations.