Reviewpro Solutions is a business services company that appears to specialize in review management and online reputation services. The company likely helps businesses monitor, manage, and respond to customer reviews across various digital platforms. They may offer solutions for improving online presence and customer feedback processes for their clients.
Reviewpro Solutions receives a generally positive reception from users, with many praising its effectiveness in managing reviews, particularly for multi-location businesses. Customers highlight the platform's ability to centralize review management, leading to improved online reputations and increased review volumes.
The affordability and solid functionality are also noted as strong points, with users appreciating the ROI. However, some reviewers express mixed experiences, citing issues with customer service responsiveness and the complexity of certain integrations. Additionally, there are mentions of the platform lacking advanced features and the pricing being steep for smaller businesses. Overall, while there are areas for improvement, Reviewpro Solutions is seen as a valuable tool for review management.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | — | 22 |
12 reviews of Reviewpro Solutions. Filter by what matters to you.
6 months ago
Managing reviews for our 15 retail locations was a nightmare before Reviewpro Solutions. Now we can see everything in one place, respond quickly to issues, and track performance across all stores. The... See more
6 months ago
Started strong but customer service has declined recently. Takes longer to get responses and some promised features still haven't been delivered. The core platform works fine but expected better suppo... See more
6 months ago
The automated review invitations have definitely increased our review volume, which is great. Sometimes the system sends invites to customers who shouldn't receive them though, which can be awkward. O... See more
6 months ago
Does what it promises but the monthly cost adds up quickly. The reporting features are comprehensive though.
Quick answers to the questions people ask most.
Reviewpro Solutions provides comprehensive online reputation management services including review monitoring, response management, and reputation analytics. We help businesses across various industries improve their online presence and customer feedback processes.
Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM EST. Emergency support for critical reputation issues is available 24/7 through our online portal.
You can reach us by phone at our main number, through email via our website contact form, or by scheduling a consultation online. We typically respond to all inquiries within 2-4 business hours.
We work with businesses of all sizes, from small local companies to large enterprises. Our service packages are scalable and can be customized to fit different business needs and budgets.
Most clients begin seeing improvements in their online reputation within 30-60 days of implementation. However, significant reputation recovery for severely damaged brands may take 3-6 months depending on the situation.
Our pricing is based on the scope of services needed and the size of your business. We offer monthly subscription plans starting with basic monitoring packages, with custom enterprise solutions available for larger organizations.
Yes, we offer comprehensive training sessions for your team on best practices for reputation management and customer response strategies. Training can be conducted virtually or on-site depending on your preferences.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Managing reviews for our 15 retail locations was a nightmare before Reviewpro Solutions. Now we can see everything in one place, respond quickly to issues, and track performance across all stores. The competitive analysis feature is also really valuable for understanding how we stack up against local competitors.
Started strong but customer service has declined recently. Takes longer to get responses and some promised features still haven't been delivered. The core platform works fine but expected better support for the price we're paying.
The automated review invitations have definitely increased our review volume, which is great. Sometimes the system sends invites to customers who shouldn't receive them though, which can be awkward. Overall positive experience but needs some fine-tuning.
Does what it promises but the monthly cost adds up quickly. The reporting features are comprehensive though.
Works well for basic review management but lacks some advanced features we need. The integration with our CRM was more complicated than advertised and required additional development work on our end.
The review monitoring works well and we've seen improvements in our online presence. However, the pricing feels a bit steep for smaller businesses and some of the advanced features are harder to navigate than they should be.
We were struggling with managing reviews across multiple platforms before finding Reviewpro Solutions. Their centralized dashboard makes everything so much easier, and their reputation repair strategies actually work. Highly recommend for any business serious about their online presence.
When we had issues with fake negative reviews, Reviewpro Solutions went above and beyond to help us get them removed. Their team knows the ins and outs of different review platforms and guided us through the entire process professionally.
Affordable option that covers all the basics. The interface could be more modern but functionality is solid. Happy with the ROI so far.
Very pleased with the increase in positive reviews since we started using their service. The team is responsive and professional. Only downside is the initial setup took longer than expected and there was some confusion with the onboarding process.
Been using them for 8 months now and consistently see results. The sentiment analysis helps us understand customer feedback trends and make better business decisions.
Reviewpro Solutions has been a game-changer for our restaurant chain. Their platform helped us identify and address customer concerns quickly, leading to a 40% improvement in our overall ratings across all locations. The analytics dashboard is intuitive and the automated response suggestions save us hours each week.
We require 30 days written notice for service cancellation. There are no long-term contracts required for our standard packages, and you can modify or cancel services at the end of any billing cycle.
We monitor all major review platforms including Google, Yelp, Facebook, TripAdvisor, and industry-specific sites relevant to your business. Our comprehensive monitoring covers over 100+ review sites and social media platforms.
Reviewpro Solutions is a business services company that appears to specialize in review management and online reputation services. The company likely helps businesses monitor, manage, and respond to customer reviews across various digital platforms. They may offer solutions for improving online presence and customer feedback processes for their clients.
