Great service
Great service

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Ride LEV enjoys an overwhelmingly positive reputation among its customers, with many praising the excellent service and fast delivery. Reviewers frequently highlight the company's great communication and competitive pricing, particularly for electric bikes and scooters.
Customers appreciate the attention to detail, such as pre-assembly of bikes, which alleviates concerns for those unfamiliar with assembly. However, there are a couple of critical reviews mentioning issues with the durability of scooters, with one customer expressing disappointment over a scooter that failed after just two months. Despite this, the majority of feedback reflects satisfaction with the overall experience, making Ride LEV a highly recommended choice for electric vehicles. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 141 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review May 2023.
| Month | Average | Reviews |
|---|---|---|
| Jun 22 | 5.0 | 10 |
| Jul 22 | 5.0 | 8 |
| Aug 22 | 5.0 | 4 |
| Sep 22 | 5.0 | 2 |
| Oct 22 | 5.0 | 5 |
| Nov 22 | 5.0 | 8 |
| Dec 22 | 5.0 | 6 |
| Jan 23 | 5.0 | 4 |
| Feb 23 | 5.0 | 2 |
| Mar 23 | 3.0 | 2 |
| Apr 23 | 5.0 | 2 |
| May 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Great service”
141 reviews of Ride LEV. Filter by what matters to you.
Great service
Fast delivery, awesome price. Great communication 👍
Have just bought an electric bike from this company. The service has been excellent. Sensing that I was a bit nervous about assembling - the bike was assembled and checked in advance and delivered in person by the Owner who talked me thru everything. Can't of course always promise that personal delivery like this will happen - probably unusual - but this compony does seem to offer a mechanic to come to your house and assemble your bike which is a good idea and helpful for first time electric bike buyers. The price was highly competitive for the model I wanted. I had a couple of rather silly e mail questions afterwards and these were answered very quickly and with patience! Recommended.
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Easy ordering and very very fast delivery.
Even though my order was delayed for quite a while, communication was good to let me know what was going on.
Great service and delivery when said!
Fast delivery ,great communication
I purchased an Electric Scooter for my granddaughter which was at a lower price than many other outlets with a very reasonable delivery charge. It arrived within 36 hours - Very impressed!
These people are amazing and I cant rate them enough, such great communication from start to finish. Ordered my kids scooters from them last year and due to a mess up with myself including the wrong postcode had an issue with the delivery. But these guys were always great at getting back to me and even offered to drive 200 miles to deliver them in person so the kids could have them before Christmas. Thankfully it didn't come to that and the delivery guy found us in the end. I even messaged them on Boxing Day for instructions on how to use the scooter and they got straight back to me. If only everyone else could be as efficient and helpful as these when ordering online. I always check the postcode now (don't rely on computer systems to 'find' addresses) when ordering anything. Would highly recommend these to anyone and cant wait for my kids to grow out of their scooters so I can order some more from them.
Amazing customer service, wasn't sure how long item would take to be delivered. Needed for my sons birthday present. Sent message on what's app, couldn't of tried hard enough to get me this item on time, kept me updated, called and messaged to let me know what was happening! although arrived a day later than i needed, they sent a a special surprise for my son as an apology, even though wasn't their fault! Thankyou!
Very pleased with speed of delivery as this was an item we had difficulty finding. Exactly what we hoped it would be!
Not a person to leave reviews but this company does deserve one i ordered my daughter a scooter for her birthday it ended up going out of stock but he tried his best to try and get me it unfortunately he couldn’t and refunded me straight away but he was very reassuring and helpful
CrowdTrust is a reputable review platform designed to help businesses enhance their online credibility through customer feedback. By enabling companies to collect and display reviews, the platform assists in building trust with potential customers and improving overall brand reputation. Targeting a wide range of industries, CrowdTrust serves businesses of all sizes looking to strengthen their online presence and engage with their audience. With a focus on delivering a straightforward user experience, the platform streamlines the review process, allowing customers to share their experiences seamlessly. This service not only benefits businesses by showcasing authentic customer opinions but also aids consumers in making informed purchasing decisions based on genuine feedback.
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