SON ESTAFADORES NO ENVIAN LOS TICKETS
SON ESTAFADORES NO ENVIAN LOS TICKETS

Sagrada Família Tickets is an emerging online platform dedicated to providing visitors with access to tickets for one of Barcelona's most iconic landmarks, the Sagrada Família basilica. The company aims to streamline the ticket purchasing process, offering a user-friendly interface that allows customers to easily secure their entry to this renowned architectural marvel. Targeting both local and international tourists, Sagrada Família Tickets focuses on enhancing the visitor experience by ensuring timely access to the basilica, thereby minimizing wait times and maximizing enjoyment. As the website is set to launch soon, it will also emphasize user preferences and offer cookie settings for a customized browsing experience. With a commitment to delivering essential functionality and security, Sagrada Família Tickets is positioned to become a valuable resource for those planning to visit Barcelona.
Sagrada Família Tickets receives overwhelmingly negative feedback from customers, with many labeling it a scam. Reviewers frequently complain about the high prices, often nearly double the official ticket cost, and report never receiving their tickets after purchase.
Issues with customer service are rampant, as people struggle to get responses to their inquiries or refunds for canceled orders. Some customers mention the ease of purchasing tickets online, but this is overshadowed by the frustration of dealing with unresponsive staff and misleading practices. Additionally, there are complaints about incorrect ticket dates and a lack of support for non-Spanish speakers. Overall, the sentiment is predominantly negative, with a significant majority of reviewers advising others to avoid this service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 101 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
“Good experience and was very easy to purchase the tickets”
“It´s a scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Website & app | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.4 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.3 out of 5 (poor) | — | 101 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Sagrada Família Tickets is #5 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 1.2).
101 reviews of Sagrada Família Tickets. Filter by what matters to you.
Over a year ago
SON ESTAFADORES NO ENVIAN LOS TICKETS
Over a year ago
billets commandés mais jamais reçus! c'est honteux ! 125 euros de perdu ! une vraie arnaque !
Over a year ago
May Top Tour.Compro unas entradas para una fecha y me las mandan para otra y no se hacen responsables. Todavía intentando contactar, pero imposible q cara más dura.Estafadores
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SON ESTAFADORES NO ENVIAN LOS TICKETS
J’ai réservé 5 billets pour le 2 mai (le 2 fevrier) et ils annulent sans donner de raison en me disant que je vais être remboursé. Mais après 3 jours rien sur mon compte. Je vais déposer une plainte pour arnaque.
billets commandés mais jamais reçus! c'est honteux ! 125 euros de perdu ! une vraie arnaque !
May Top Tour.Compro unas entradas para una fecha y me las mandan para otra y no se hacen responsables. Todavía intentando contactar, pero imposible q cara más dura.Estafadores
A fuir. Confirmation le matin même. Tickets hyper chers. Site non officiel. Aucune réponse aux mails. Plusieurs demandes d’annulation. Impossible de s’organiser car l’heure peut bouger. Arnaque. Arnaque. Passer votre tour !
Oplichting. Verkeerde datum op tickets, nl. op datum dat we nog niet in Barcelona waren. Ander bedrag dan op tickets, meer betaald. Weggegooid geld. Geen klantenservice die reageert.
Bonjour, Très mécontents, nous avions réservé pour ce jour (4 personnes). On arrive sur place et là pas possible de visiter... Avec la barrière de la langue, pas facile de se comprendre, aucun effort... Ils perdaient patiences, mince on paie, certains viennent de loin. Dégoûtés... Maintenant, nous allons essayer de se faire rembourser... Ludivine
It´s a scam!!!! They sell the tickets for nearly double price! The ticket cost 26 eur, but they sell for 39.99 eur. For children under 11 it´s free, but they sell it for 11+ eur! They also don´t issue tickets directly. You need to wait for the tickets. The ticket to Guell park they sell for 19.99 you can buy it for 10 eur! Also messing up with times! I´ve booked for 16:30 they sent me tickets for 17:30! Their website sagradafamilia-tickets.org must be blocked!!!
J’ai réservé des billets avec horaire et date bien précises, j’ai reçu une confirmation et deux jours après un mail me disant qu’il y avait eu un problème de logiciel et que je devais les contacter pour un remboursement!! Impossible à joindre ni au téléphone ni par mail!! J’ai porté plainte pour fraude! Car j’ai évidement été prélevé du montant! ANARQUE!!
Diese Webseite täuscht (über Graphiksymbol und den Namen der Webseite) vor, die Original-Webseite der Sagrada-Familia für den Online Ticketkauf zu sein. Eine Kontaktadresse und das Impressum entsprechend den EG-Richtlinien fehlen. Aber erst nach der Bezahlung des um 46% überhöhten Preises wird dann über die Original-Webseite die Leistung gebucht. Das Normalticket für 26€ wird für 38€ vertrieben. Anstelle von 104€ wurden für 4 Normalkarten über die Kreditkarte 152€ abgebucht. Die ausdruckbare Rechnung weist nur den Gesamtbetrag von 96€ aus. Kauft Eure Tickets lieber gleich über die Original-Webseite und ihr spart Geld.
Avoid avoid avoid.. ticket-sagradsfamilia.cim is a scam company based in Estonia. They take your money then don't send you a confirmation with ticket. Then when you finally track them down. Say they sent ticket and no refund. All the tickets offices around the church said they are inundated with people caught out by them. Avoid and report to police SCAMMERS
Security scanning worst ever. Looked in our backpack We ask why, staff We Dont speak English, just laughing, talking at os in Spanish. Change how to buy tickets payed for 3 only 2🤬 dident see the second email before we got to our hotel🤬 remember to tjek email.
Horrible, desesperante, carísimo. Compré las entradas hace meses para asistir el pasado día 30 de diciembre. No recibí ninguna confirmación a pesar de escribirles cada semana hasta unos días antes. Finalmente conseguí hablar por teléfono con ellos, y mediante whatsapp me enviaron las entradas (MyTop Tour). Finalmente, todo y la incertidumbre de no saber si entrariamos o no, y si tendriamos guia a no, conseguimos acceder al templo. El precio, un autentico atraco. La visita guiada a la Sagrada Familia en las taquillas oficiales vale 30 euros, y a mi me cobraron casi 50 euros por cada entrada. Contrariamente a todo lo relatado, la visita el día 30 de diciembre por la tarde fue una experiencia fantástica, y la guía nos fascinó. De aquí mi puntuación de un uno.
Ya he contactado con ellos, no ofrecen ninguna solución, estafadores 100%. Contactaré con mi abogado, no veo otra salida.
These guys are Scammers ! DO NOT BUY from these crooks.. charged my credit card and did not receive tickets.. They do not respond to emails... horrible !!!
A complete deception. I feel completed suckered and nauseous and sick to my stomach that I fell for this. These sleezeballs have completely ruined my day. It's made to look official (except in the fine print nobody reads) and has a .org to complete the scam. If it's a .org where does the money go? Or is that part of the deception? Tickets arrived but I can't even tell if they're official (even their email says tickets aren't official) but what I do know is they charged 2x for zero additional benefits. They survive based on a deception.
Una nueva práctica que está realizando la empresa es volver a enviar cargos a las tarjetas de las que disponen de toda la información y códigos de verificación. A mí me ha pasado. La recomendación sería bloquear toda tarjeta utilizada como medio de pago en este portal.
DO NOT USE THIS IS A SCAM. They take your money then don’t send you any tickets. Fake site.
Me estafaron. Compré mis tickets 2 semanas antes me fueron cargadas en mi tarjeta y nunca recibi los tickets ni correo de confirmación. Debo retractarme, finalmente si recibí los tickets y el error habia sido mio. Mi visita a la Sagrada Familia fue un éxito.
Sagrada Família Tickets is an emerging online platform dedicated to providing visitors with access to tickets for one of Barcelona's most iconic landmarks, the Sagrada Família basilica. The company aims to streamline the ticket purchasing process, offering a user-friendly interface that allows customers to easily secure their entry to this renowned architectural marvel. Targeting both local and international tourists, Sagrada Família Tickets focuses on enhancing the visitor experience by ensuring timely access to the basilica, thereby minimizing wait times and maximizing enjoyment. As the website is set to launch soon, it will also emphasize user preferences and offer cookie settings for a customized browsing experience. With a commitment to delivering essential functionality and security, Sagrada Família Tickets is positioned to become a valuable resource for those planning to visit Barcelona.
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