Tom Z found me a great price on the…
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.

Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback from its customers, who frequently highlight the exceptional service provided by agents. Reviewers consistently praise the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, noting their ability to find great prices and accommodate specific travel requests.
Many customers appreciate the detailed explanations of flight options and the patience shown throughout the booking process. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to flight changes and overall travel experiences. Despite these few complaints, the majority of consumers report a great experience, emphasizing the knowledgeable staff and efficient service. Overall, SkyLux Travel is viewed positively, with a strong reputation for customer care and competitive pricing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,133 | 100% | -0.1 | ● Low |
Shown, not scored | Grade A+ | — | — | — | ● Not assessed |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.8 | 58 |
| May 25 | 4.9 | 370 |
| Jun 25 | 4.7 | 362 |
| Jul 25 | 4.8 | 340 |
| Aug 25 | 4.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“First time using the service and they were quite accommodating, trying to meet my open-ended requests”
“Their customer service is slow and full of excuses”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.5 out of 5 (good) | — | 1,133 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: SkyLux Travel is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.3).
500 reviews of SkyLux Travel. Filter by what matters to you.
Over a year ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
Over a year ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
Over a year ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
Over a year ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experience with other airlines and highly recommended the best one for me. It was a pleasure to work with him. Thank you!
Blanche was very responsive and came up with the best options of the several sites where I inquired.
My reservationist Mel was very informative, professional and detailed.
Saul was great, helped with everything walk me through the process and prices
I have used SkyLux and in particular, Crow, for many years. He is excellent at putting together itineraries and is very, very knowledgeable about the airlines and their cabins. Always a good experience.
My agent provided very good service and we changed our flight with no problem.
Wendy was helpful and more importantly patient with me.
Elliot was always quick to respond, gave me details on all the options I asked on and I believe he got me the best rates possible.
Excellent service, patient wit customers and always available.
Great service
Winsor is an excellent agent that has worked with me on many international trips: May 30, 2025 i booked a ticket with him on Lufthansa LH457 LAX-Frankfurt and on July 6, 2025 I booked Lufthansa LH-452 Bologna-LAX. He's competent, and patient. 5*****
Sunny did fine.
Jacobson is terrific. He found me good flights with great prices and explained everything.
Ersen is great to work with. He is very responsive and explores all options.
Our representative was courteous, patient. and very helpful
Victor made whole experience easy and handle my needs professionally
Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
This profile hasn't been claimed by the business owner.