Onyx Fragrance is an online retailer specializing in affordable designer fragrances, offering a diverse selection of unisex perfumes. The company emphasizes the authenticity of its products, with all fragrances decanted directly from the original manufacturer's bottles to ensure quality. Customers can explore a wide range of high-end perfumes at accessible price points, making it easier to sample and enjoy luxury scents without a significant financial commitment. Targeting fragrance enthusiasts and casual consumers alike, Onyx Fragrance provides an enjoyable shopping experience with features such as free shipping on orders over $49 and complimentary fragrance samples with every purchase. The platform caters to those seeking to discover new scents, including popular brands and niche offerings, positioning itself as a convenient solution for individuals looking to enhance their fragrance collection affordably.
Onyx Fragrance enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the company's fast shipping and exceptional customer service, often describing their experiences as consistently positive.
Many appreciate the quality of the fragrances offered and the added bonus of free mystery samples, which enhance the overall shopping experience. However, a small number of reviews express concerns regarding the owner, with claims that they attempted to scam customers. Despite these isolated complaints, the overwhelming majority of feedback reflects satisfaction with pricing, product quality, and the overall service provided. Overall, Onyx Fragrance is viewed very positively by its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 85 | 100% | ● High |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 6 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 4 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 4 |
| Sep 25 | 5.0 | 4 |
| Oct 25 | 5.0 | 2 |
| Nov 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
“Quick shipping and great customer care”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Perfume & Fragrance.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 85 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.0 out of 5 (good) | 4.0 out of 5 (good) | — | 110 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 94 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 87 |
Bottom line: Onyx Fragrance is #1 of 5 on overall rating in this group.
85 reviews of Onyx Fragrance. Filter by what matters to you.
I had a question regarding an order. and their care team responded so quickly and resolved my issue immediately. Alot of online merchants are not so quick to resolve issues. I really appreciated their concern and solution to my issue. Thanks Guys !!!
Quality packaging and speed of order fulfillment. Fantastic range of niche (and more) fragrance samples.
Woo, very surprised with the very fast service, they have a lot of products, very fast shipping, thank you very much.
Excellent customer service, frequent sales, great way to try out fragrances that otherwise aren't offered as samples
Such a great store with top shelf scents.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great very fast on delivery and smells very good.
Everything was amazing! Fast shipping. No issues what so ever! Will definitely be back!
Great product! Women love the scent!
Quick shipping, authentic fragrance. Good soup
I am really glad I found them. Really great service and they also add little testers that are also super amazing. Will shop again for sure. Give them a try you wont regret it!
Excellent as always.
I can't recall better customer service than what I received with Onyx. Beyond that, they offer quality fragrances at prices that keep you from regretting an expensive blind purchase. You get to enjoy products you'll love along with an amazing customer experience, all while supporting a local, growing business.
Love the smells.Nicely packaged and comes with extra goodies.Thank you!
Delivery was proficienct and colognes came in perfect condition.
Literally the fastest standard delivery I've ever experienced on a decant website. Very satisfied. Haven't gotten home to smell what I purchased but I'm sure they will be bangers.
Great and fast business, so generous! Gave me a free tester :)
Always a 100% positive.
The best ever. Fast delivery
Great company with amazing customer service. They always have good prices for the samples they offer. Definitely worth giving them a try.
Good delivery time, well priced samples, large inventory of rare-niche samples
Onyx Fragrance is an online retailer specializing in affordable designer fragrances, offering a diverse selection of unisex perfumes. The company emphasizes the authenticity of its products, with all fragrances decanted directly from the original manufacturer's bottles to ensure quality. Customers can explore a wide range of high-end perfumes at accessible price points, making it easier to sample and enjoy luxury scents without a significant financial commitment. Targeting fragrance enthusiasts and casual consumers alike, Onyx Fragrance provides an enjoyable shopping experience with features such as free shipping on orders over $49 and complimentary fragrance samples with every purchase. The platform caters to those seeking to discover new scents, including popular brands and niche offerings, positioning itself as a convenient solution for individuals looking to enhance their fragrance collection affordably.
This profile hasn't been claimed by the business owner.
