
Squadd CRM is a comprehensive software solution designed specifically for small and medium-sized enterprises (PMI). The platform offers a range of tools to automate and streamline various business processes, particularly in marketing and sales. With features such as CRM capabilities, website and funnel management, social planning, and advanced automation, Squadd supports businesses in enhancing their operational efficiency and driving growth. Serving over 500 companies, including startups and established firms, Squadd CRM emphasizes user-friendly functionalities and robust customer support. The platform provides live assistance via WhatsApp, ensuring that users can access help whenever needed. With a commitment to customer satisfaction, Squadd CRM aims to empower businesses to manage, automate, and scale their operations effectively.
Squadd CRM receives overwhelmingly positive feedback for its effective and intuitive platform, which is praised for managing contacts, bookings, and workflows efficiently. Reviewers highlight the exceptional customer support, noting that assistance is always available and responsive, with specific mentions of helpful staff like Giulia and Matt.
Many users appreciate the comprehensive features that allow for streamlined marketing efforts, including funnel creation and automation. However, some customers express frustration with bugs and translation issues within the software, which can hinder functionality. A few negative reviews also mention concerns about the onboarding process and subscription practices. Overall, Squadd CRM is recognized as a solid choice for those seeking a robust CRM solution, with a strong emphasis on customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 5.0 | 6 |
| Oct 25 | 4.9 | 31 |
| Nov 25 | 4.4 | 9 |
| Dec 25 | 4.3 | 3 |
| Jan 26 | 4.3 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Un valore aggiunto enorme è il customer care: Giulia mi segue con grande disponibilità, attenzione e professionalità,...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | — | 60 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
Bottom line: Squadd CRM is #2 of 5 on overall rating in this group.
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Squadd CRM is a comprehensive software solution designed specifically for small and medium-sized enterprises (PMI). The platform offers a range of tools to automate and streamline various business processes, particularly in marketing and sales. With features such as CRM capabilities, website and funnel management, social planning, and advanced automation, Squadd supports businesses in enhancing their operational efficiency and driving growth. Serving over 500 companies, including startups and established firms, Squadd CRM emphasizes user-friendly functionalities and robust customer support. The platform provides live assistance via WhatsApp, ensuring that users can access help whenever needed. With a commitment to customer satisfaction, Squadd CRM aims to empower businesses to manage, automate, and scale their operations effectively.
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