CrowdTrust, operated by Synergy Internet LLC, is a review platform designed to facilitate honest feedback and ratings for businesses across various industries. The platform enables consumers to share their experiences and opinions, helping potential customers make informed purchasing decisions. By aggregating user-generated reviews, CrowdTrust aims to create a transparent and trustworthy environment for online shopping. Targeting both businesses and consumers, CrowdTrust serves as a valuable resource for organizations looking to enhance their reputation and gain insights into customer satisfaction. Businesses can leverage the platform to showcase positive reviews and address any concerns raised by customers, fostering a dialogue that can lead to improved services and products. As a trusted review platform, CrowdTrust plays a crucial role in the modern digital marketplace, connecting consumers with reliable information about the brands they consider.
Synergy Internet LLC receives overwhelmingly negative feedback from consumers, with a significant number of reviews highlighting severe issues with customer service and reliability. Many reviewers express frustration over unresponsive support, with claims of long wait times and failed installations.
Complaints about refunds are particularly prevalent, as several customers report being denied refunds for services not rendered, leading to feelings of being cheated. Despite these criticisms, a small percentage of reviews praise the quality of the internet service and commend specific staff members for their helpfulness and efficiency. However, these positive experiences are overshadowed by the majority's dissatisfaction. Overall, Synergy Internet LLC struggles to meet customer expectations, resulting in a largely negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 26 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Sep 22 | 1.0 | 1 |
| Oct 22 | — | 0 |
| Nov 22 | — | 0 |
| Dec 22 | — | 0 |
| Jan 23 | 1.0 | 1 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | 1.0 | 1 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | 1.0 | 1 |
| Aug 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
“Great customer service and technicians helped solve issues efficiently and was easy to setup”
“I ordered fiber optic internet for a second home we have in Charlotte, NC back in August 2022”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 50 out of 100 | 2.1 out of 5 (poor) | — | 26 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 22 |
Bottom line: Synergy Internet LLC is #5 of 5 on overall rating in this group. On service, Buzzy Content AS scores higher (5.0 vs 2.1).
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CrowdTrust, operated by Synergy Internet LLC, is a review platform designed to facilitate honest feedback and ratings for businesses across various industries. The platform enables consumers to share their experiences and opinions, helping potential customers make informed purchasing decisions. By aggregating user-generated reviews, CrowdTrust aims to create a transparent and trustworthy environment for online shopping. Targeting both businesses and consumers, CrowdTrust serves as a valuable resource for organizations looking to enhance their reputation and gain insights into customer satisfaction. Businesses can leverage the platform to showcase positive reviews and address any concerns raised by customers, fostering a dialogue that can lead to improved services and products. As a trusted review platform, CrowdTrust plays a crucial role in the modern digital marketplace, connecting consumers with reliable information about the brands they consider.
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