Good but Room for Improvement
While I appreciate the overall functionality of Theranest, I found some features a bit clunky. The reporting tools could use an upgrade for better insights.
Theranest is a business that provides software solutions tailored for mental health and wellness professionals. It offers features such as practice management, billing, and telehealth services to help streamline operations and enhance client care. The platform is designed to support therapists, counselors, and other practitioners in managing their practices efficiently.
Reviewers generally find Theranest to be a reliable and efficient software solution, particularly praising its client management and scheduling features. Many users highlight the user-friendly interface and excellent customer support, noting that it significantly enhances their practice management and reduces no-shows.
However, there are common complaints regarding the need for more customization options, particularly for reports and invoices, which some users feel are limiting. Additionally, a few reviewers mention encountering bugs and issues with billing, leading to frustration during busy periods. While Theranest is deemed a great fit for small practices, some users express a desire for more advanced features and a more modern interface.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Theranest. Filter by what matters to you.
While I appreciate the overall functionality of Theranest, I found some features a bit clunky. The reporting tools could use an upgrade for better insights.
I have mixed feelings about Theranest. The scheduling tool is fantastic, but I've experienced some issues with billing that left me feeling a bit overwhelmed.
Theranest has its strengths, especially in client management, but I find the user interface could be more modern and less cluttered. Overall, it does the job well.
Quick answers to the questions people ask most.
Theranest provides practice management software for mental health professionals, including scheduling, billing, and telehealth services.
Theranest's customer support is available Monday through Friday from 9 AM to 5 PM EST.
You can contact Theranest support via email at support@theranest.com or by calling their support line at (123) 456-7890.
Yes, Theranest offers a 14-day free trial for new users to explore the features before committing to a subscription.
Theranest allows users to cancel their subscription at any time, and you will not be billed for the following month after cancellation.
Yes, Theranest is designed to be HIPAA compliant, ensuring that all patient data is secure and confidential.
Yes, Theranest supports integration with various platforms, including payment processors and electronic health record systems.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Theranest accepts major credit cards, debit cards, and ACH bank transfers for subscription payments.
No, Theranest does not charge any setup fees; users can start using the platform immediately after signing up.
Theranest is a business that provides software solutions tailored for mental health and wellness professionals. It offers features such as practice management, billing, and telehealth services to help streamline operations and enhance client care. The platform is designed to support therapists, counselors, and other practitioners in managing their practices efficiently.