Lots of different options
Lots of different options

Truckstop.com is a leading load board and freight management software platform that connects freight shippers with carriers. Founded in 1995, the company provides real-time access to spot market loads, allowing users to efficiently match available freight with qualified trucking services. Truckstop.com offers a variety of tools, including freight rate data and negotiation solutions, that support users in optimizing their logistics operations. The primary customers of Truckstop.com include freight brokers, shippers, and carriers looking for reliable load matching and management solutions. By offering services starting at competitive prices, the company aims to facilitate the growth of businesses in the logistics and transportation sectors. Truckstop.com is committed to enhancing the efficiency of freight transportation through technology-driven solutions, making it a trusted partner for industry professionals.
Truckstop.com Load Board receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many consumers appreciate the load board's design and functionality, noting that it effectively meets their business needs and provides accurate data.
However, a substantial number of reviewers express dissatisfaction with customer service, citing long wait times, unresponsive support, and issues with account management. Complaints about unfair credit scoring and repeated charges after account cancellations are common, leading some to label the service as a scam. Additionally, users report frustration with brokers posting the same loads at poor rates, diminishing the platform's value. Overall, while some find Truckstop.com beneficial, the negative experiences regarding service and reliability overshadow the positives for many users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 905 | 100% | -1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 4 |
| Sep 24 | 1.8 | 5 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 2.0 | 4 |
| Dec 24 | 1.2 | 5 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 3 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“It was a Simple and clear process to set up”
“For factoring”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 3.2 out of 5 (fair) | 1.5 out of 5 (poor) | +19% | 905 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | — | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | — | −67% | 199 |
Bottom line: Truckstop.com Load Board is #4 of 5 on overall rating in this group. On value, Remote Utilities scores higher (4.9 vs 1.5).
500 reviews of Truckstop.com Load Board. Filter by what matters to you.
You guys Block all the company out this month twice.
Load board seems to have minor glitches quite often. To many loads with incomplete information, seems to be a lot of scam brokers and double brokers. The same load is posted with multiple city pickup and drop-off locations. Brokers should not be allowed to post loads with no specifications.
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 41% are 1–2★.
Very disappointed! No comments at this time
truckstop.com promoted to having the best loads in at the highest rates I have found truckstop.com to only have post at Lowe’s that everyone else has there is no difference from one lowboy to the next. Everyone’s seems to post the same things just that simple just that honest
No much flatbed freight
Overal platform
The site is ok. I've noticed the site does not feature accurate rates for lanes we move on our carrier side 3+ yrs. For my carrier side as far as dispatching our trucks I would not rely on this site. rates are $300-$500 lower. On the broker side the site is ok to reach more carriers.
Truckstop.com is a leading load board and freight management software platform that connects freight shippers with carriers. Founded in 1995, the company provides real-time access to spot market loads, allowing users to efficiently match available freight with qualified trucking services. Truckstop.com offers a variety of tools, including freight rate data and negotiation solutions, that support users in optimizing their logistics operations. The primary customers of Truckstop.com include freight brokers, shippers, and carriers looking for reliable load matching and management solutions. By offering services starting at competitive prices, the company aims to facilitate the growth of businesses in the logistics and transportation sectors. Truckstop.com is committed to enhancing the efficiency of freight transportation through technology-driven solutions, making it a trusted partner for industry professionals.
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