I couldn't log in for half of the month…
I couldn't log in for half of the month after paying $29.99. They didn't offer a discount or money back. There isn't anything on the app worth $29.99.
Apt AI is an innovative platform that leverages artificial intelligence to assist individuals in identifying their ideal career paths through a comprehensive career test and mentorship program. By analyzing users' personalities, strengths, and interests, Apt AI provides tailored career recommendations based on extensive data analysis and personality aptitude science. The company caters to a diverse audience, including job seekers, career changers, and those seeking clarity in their professional paths. With over 1,000,000 users, Apt AI offers personalized guidance, resume assistance, and interview preparation, making it a valuable resource for individuals looking to enhance their career prospects and achieve their professional goals.
Apt AI receives mixed feedback from users, reflecting both its strengths and weaknesses. Many reviewers appreciate the helpful insights and personalized approach of the software, with some describing it as a "game changer" for career guidance.
The personality test and tailored job search features are frequently highlighted as valuable tools that provide comprehensive insights. However, significant complaints arise regarding the service, particularly issues with refunds and the perceived lack of value for the subscription fee. Several users express frustration over login problems and disappointing results, suggesting that the job recommendations often miss the mark. While some find the platform beneficial, others feel it does not deliver on its promises, leading to a sentiment that is cautiously optimistic but marred by critical concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2026.
| Month | Average | Reviews |
|---|---|---|
| Mar 26 | 3.1 | 20 |
| Apr 26 | 3.2 | 23 |
| May 26 | 3.7 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Overall very helpful software”
“I couldn't log in for half of the month after paying $29”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 10 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 10 |
Bottom line: Apt AI is #3 of 3 on overall rating in this group.
60 reviews of Apt AI. Filter by what matters to you.
I couldn't log in for half of the month after paying $29.99. They didn't offer a discount or money back. There isn't anything on the app worth $29.99.
Unfortunately I cancelled my membership immediately due to extreme disappointment in the results. The personality assessment seemed to go well but the job roles returned were nonsense. Wrong industry; wrong grade/salary band; included areas I'd specifically asked to avoid. Shocking really and I had better results from chat gpt and Claude for free. No refund available of course because I'd had the results, and rubbish results are apparently acceptable and not worthy of a refund. Don't waste your time and money and just use chat or Claude.
If I could give this a zero, I would. I did not find this remotely helpful in my career search. Any other free form of AI would help you more in your search. Also, this is IMPOSSIBLE to cancel. You cannot cancel on your settings page or even disentangle your credit card once you have signed up for a free trial. I myself have emailed the company FOUR times, asking to cancel, with them not honoring my requests. It's basically a fancy scam.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 38% are 1–2★.
DON'T WASTE YOUR TIME OR MONEY. Not worth the money or the time. Especially if you have ever had a single job. The personality assessment was only vaguely accurate and didn’t tell me anything new or useful compared to other tools. Also, not fully accurate. The job recommendations were worse — many felt irrelevant or didn’t seem like real, current roles. The UI looks nice, but that’s about where the value ends. I requested a refund after trying it and was denied, which made the experience even more frustrating because nothing was an actual error. Overall, this feels like a polished product with weak substance behind it. I wouldn’t recommend paying for it or even take the time to answer questions because it also couldn't remember the answer to a question previously answered.
Exploitative implementation of a great idea. Main purpose in trying Apt was to access the tailored job board. After taking the test & paying for results, the job board came up empty even after relaxing the filters significantly. The jobs that were returned for onsite work were on a different continent (?). You might say that this is because there are in fact no jobs in my area, but several reputable job boards return dozens of results matching the types of roles Apt recommended for me. Additionally, Apt declined to refund an additional month's subscription when I cancelled the day the charge went through. Sadly Apt appears to be a wrapper over ChatGPT that harvests your subscription fee and refuses to refund them, even under commercially reasonable circumstances such as "this product was not what I though it was" and "I just cancelled my subscription". A lot of potential here & I hope they improve!
Super shady experience Saw the ad and decided to spend some time answering questions to see some suggestions for a career change. Spent 20 minutes repeatedly answering the same questions from its AI to then be sent to a paid subscription page. What a waste of time! You should disclose that you need to pay to get your results.
Completed the test and paid for the subscription but then couldn't access the results or use the platform. Presumably the site is down (which sounds like a repeat issue from the other reviews), but it has been hours. Feels a bit rich to be given a 15min timer pressuring you to pay in order to access your results, for them to then ghost you. It says no refunds but surely that against consumer protection lawyers if you don't receive the service paid for.... Update: customer service have gone quiet on me despite their offer to refund me. AVOID THIS COMPANY. Sites like Jack and Jill offer this for free minus the bogus personality testing.
Not impressed....the personality testing was fine (ie matched the MBTI I took 30+ years ago), but their app's "alternative intelligence" isn't even room-temperature (ie 80 IQ) intelligence, lol. Kinda pathetic, that this is the best they've got. And of course, no refunds or satisfaction guarantee. Stay away. UPDATE, as of 4/24: Since "you" asked for specific examples of where the AI fell short, let's start with the below (copied and pasted from my chat with your genius AI bot): "shall I do that? User: Yes, run a fresh search. System: Job search failed. Job search failed. Apt: Ugh - looks like the job search service itself is erroring right now... User: I want my money back... Apt: I'm really sorry, (name) - I get why you're upset, especially if you're paying and the core feature isn't working. For a refund, please email (support) at ..... with the email on your account and a quick note that * job search is failing and you're requesting a refund." I did that days ago, and have received neither a response, nor the requested refund. I'll gladly update this review as appropriate if and when you decide to honor your word that a core feature (ie., the job search!) not working is grounds for a refund. Meanwhile, this review stands - buy this poorly beta-tested junk at your own risk, folks!! ps - the * in (that * job), above, is my version of a footnote, that your bot isn't even smart enough to insert the word "the" in between those two words, which would actually then roughly approximate proper English. As I said: WEAK.
Website went down immediately after paying for subscription. Didn't even get to see the results. Silly mistake on my part, money lost and have sent an email to cancel subscription as you cannot cancel subscription automatically through their Stripe portal. Would strongly advise against engaging with this service.
Shocking. The results and ‘recommendations’ were so off the mark. I have a technology background and it sent me veterinarian job listings in another country?! The test is lengthy and asked the same question multiple times (educational background). I asked for a refund because it performed so poorly but they said no ‘because it wouldn’t be fair to other customers’. I took the loss (£21) and walked away. Would not recommend under any circumstances.
Couldn't get jobs proposed from where I lived.
Several misrepresentations made throughout the process. They claim a 30-day money back guarantee, then send you a completely different set of convoluted policies explaining why they won’t send your money back once you try to claim it. The test doesn’t pair accurately at all, it sends you job recommendations for roles you’ve already held in locations you don’t live in. It asks for an extensive array of data points and fails to act upon them meaningfully. The concept is great - but this company and its product are a frustrating waste of time and money.
Beware if small orint they dont tell you about. Dont fall for this as they will charge in full for the year and will not refund you if you have a problem. Their bot/software literally started glitching on me. It repeated answers i gave it and when i called it out, it started to answer and stop halfway through. It would then maje up a response from me that i never said. It then would repeat over and over. I literally was afraid for my security, privacy and data. It acted more like a virus than a support bot. Now they wont refund my money because i didn't provide proof of the glitch. They keep trying to work around the problem yet still are refusing to refund the full amount. I only used the software fir 10 minutes before it was glitching and cancelled. DON'T FALL FOR IT. Total SCAM!!
Never got through the quiz as the AI just looped same 3 questions that I didn't want to answer for like 30mins - constantly going through questions like what job would you have liked? And what was your project? My projects are confidential and if I knew what job I'd have liked there'd be no point in asking you is it 🙄
The service doesn't work. It listed a lot of jobs that were already closed to applicants. And they refused to give a refund when I explained that I was unable to use it.
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
I only wished to try the service and emailed their support less than 24 hours after purchasing to cancel. They refused and only offered partial credit. Then they said the service is cancelled but I got billed again 1 month later. Do not use their services.
They advertise a 100% satisfaction guarantee. The program did not work as advertised, and I was not given any useful information that I didn't already know. I was disappointed with the results of the tool and the company would not offer me a refund. Edit: Apt.ai tried to take down this post for defamation. I have lowered their score to 1 star. It was 2 stars as the support team was nice.
Apt AI is an innovative platform that leverages artificial intelligence to assist individuals in identifying their ideal career paths through a comprehensive career test and mentorship program. By analyzing users' personalities, strengths, and interests, Apt AI provides tailored career recommendations based on extensive data analysis and personality aptitude science. The company caters to a diverse audience, including job seekers, career changers, and those seeking clarity in their professional paths. With over 1,000,000 users, Apt AI offers personalized guidance, resume assistance, and interview preparation, making it a valuable resource for individuals looking to enhance their career prospects and achieve their professional goals.
This profile hasn't been claimed by the business owner.