Travelner Travel Agency LLC operates the website uaevisa.ae, specializing in providing UAE E-Visa services. The company offers a streamlined online application process for travelers seeking visas to visit the United Arab Emirates, particularly Dubai. Catering to a diverse clientele, including tourists and individuals visiting family, Travelner aims to simplify the visa application process by providing clear guidance on eligibility, required documentation, and associated fees. The platform serves as an independent visa support service, allowing users to apply for various types of visas from the comfort of their homes. While the company emphasizes a user-friendly experience, it also clarifies that it is not a government website. Travelers can choose to utilize the services offered by Travelner or apply directly through official government channels without incurring service fees.
Travelner Travel Agency LLC receives a largely positive reception from its customers, particularly for its efficient service and effective visa application process. Many reviewers highlight the speed with which their visa applications are processed, often receiving assistance within 24 hours.
The staff's friendly and responsive attitude is frequently praised, contributing to a great overall experience. However, some consumers express frustration regarding the pricing transparency on the website, noting that advertised prices can significantly increase during checkout. Complaints about misleading pricing practices and difficulties with the website are also present, indicating areas for improvement. Despite these issues, the majority of feedback reflects satisfaction with the agency's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | 4.5 | 10 |
| Feb 25 | 4.2 | 10 |
| Mar 25 | 5.0 | 14 |
| Apr 25 | 3.9 | 7 |
| May 25 | 4.7 | 6 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 5.0 | 3 |
| Sep 25 | — | 0 |
| Oct 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“thanks for your service”
“Be careful about this website, if you fill everything and pay immediately, then congrats”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | −6% | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.2 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Travelner Travel Agency LLC is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.6).
60 reviews of Travelner Travel Agency LLC. Filter by what matters to you.
The speed and ease of the visa application process is appreciated. However the total amount payable does not show clearly in the first tab, 'Information for visa'.You need to get to the third tab to see the final amount payable.Perhaps this could be an area to consider for improvement.
Firstly, I clicked the wrong visa type on the online system and days which inflated the price. Secondly, I was unable to upload the visa application required documents. The team led by Jessie was kind and helpful. They took me through the application process via email and assisted me in applying for the correct visa type and also arranged for the refund of the access days that I mistakenly applied for.
Great agency and they really supported and responded quickly with my needs and it was a mess up with the website with the price and I wasn’t aware and they supported me with understanding and I would recommend them as they respond quickly and understanding,
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They make it so easy for you, the staff is so friendly and nice, I was in a hurry to get my visa and they made it happen in less than 24 hours, I called and emailed and every time they were professional. So happy with their services. Thank you
10/10. thanks for your service
TTA LLC communicated effectively and on time regarding the personalized Visa process. This was effective.
In the process of applying the visa in your portal, the payment option is coming before uploading the documents. It will be better to provide as option to the customers to check the validity of the documents or list of documents before payment.
Very helpful and efficient.
I received very prompt response every time I send a mail. I liked the service.
customer service was great. some mails become spam for additional documents but i reached them and send very quickly and process finished at 2-3 days
Prompt assistance and great customer service!
Ken was exceptional
It's really great to receive the documents so quick and with an immediate response. The team are very supportive and go the extra mile.
Great experience
Don’t be discouraged by the negative reviews. They told me my visa would be ready in 3 days—and it was! Of course there are service fees; some people complain about paying too much, but it’s normal for agencies like this to charge a commission or service fee. Thank you, Travelner Travel Agency LLC (uaevisa.ae)
Efficient service
It was pretty easy to get the visa. Your cooperation was very great
Travelner Travel Agency LLC operates the website uaevisa.ae, specializing in providing UAE E-Visa services. The company offers a streamlined online application process for travelers seeking visas to visit the United Arab Emirates, particularly Dubai. Catering to a diverse clientele, including tourists and individuals visiting family, Travelner aims to simplify the visa application process by providing clear guidance on eligibility, required documentation, and associated fees. The platform serves as an independent visa support service, allowing users to apply for various types of visas from the comfort of their homes. While the company emphasizes a user-friendly experience, it also clarifies that it is not a government website. Travelers can choose to utilize the services offered by Travelner or apply directly through official government channels without incurring service fees.
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