Valentus is a review platform that provides businesses and consumers with a space to share and access feedback on various products and services. The company aims to enhance transparency in the marketplace by allowing users to post reviews, rate their experiences, and interact with businesses directly. This service helps consumers make informed purchasing decisions while enabling companies to understand customer satisfaction and improve their offerings. Targeting both consumers and businesses, Valentus caters to a wide range of industries seeking to build trust and credibility through authentic customer reviews. By facilitating honest feedback, the platform supports businesses in managing their online reputation and fostering customer loyalty. With a focus on user-generated content, Valentus serves as a valuable resource for individuals looking to evaluate products and services based on real experiences.
Valentus receives a mix of enthusiastic praise and significant criticism from its customers. Many reviewers express satisfaction with the products, particularly the coffee and collagen, noting substantial benefits such as weight loss, increased energy, and improved overall well-being.
Phrases like "lifechanger" and "absolutely love" highlight the positive impact these products have had on users' lives. However, a notable portion of reviews raises concerns about the company's business practices, with accusations of it being a pyramid scheme and complaints about deceptive marketing. Some customers feel misled and express disappointment, calling it a "scam." Despite the mixed feedback, the majority of consumers appreciate the product quality and effectiveness.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 284 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 2 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 284 most recent reviews.
“I am super grateful for these products”
“I have no money to refund customers who are fed up of waiting and are in desperate need of their money back because t...”
284 reviews of Valentus. Filter by what matters to you.
Amazing range of products! I have lost and maintained my weight using these products and have also (alongside medical advice from my doctor who approves of the products & ingredients) been able to come off all medication for anxiety & depression. 100% would recommend
Incredible products and company fully supported I am really enjoying it.
I have sent an email to the company and told them I'm NOT going to buy another thing from this company and guess what they DID?! MADE AN ORDER AND CHARGED MY CARD AND SHIPPING IT TO ME!! WHAT don't they get!!?? Do NOT charge my card. It's that simple and easy. Now they want to charge me shipping AGAIN and a 10% restocking fee!!! What don't they get!!?? Have you ever tried to call the company?! I have and the number DOESN'T WORK!!! 651-760-3905 Valentus phone number This IS THE WORST COMPANY EVER!!! The person that I'm talking to in emails is ONLY pulling up from the 12th. I emailed them the second I got the email about the order being processed on the 11th at 905 pm. I shouldn't have to pay for the shipping and 10% restocking fee and my own money being taken out when I flat out said DO NOT PROCESS THE ORDER. THIER sorry excuse of a business didn't care to go by the LAW!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Forget this company, they cannot deliver product on time, many waiting over 10 days for product. When you email support, they do not answer emails. They had a coffee that worked and now the new one does not work. Something is wrong here, cannot put my finger on it but it appears to be bad management that cannot deliver product on time or answer support questions.
Just an FYI to anyone who is thinking about becoming a valentus rep, it is illegal to sell in the UK and you risk being fined upward of £40k by trading standards as it is not approved by the UK health standards agency and has no licence to sell in most countries outside of the US. There is no scientific evidence or studies that prove any of the ingredients contribute to weight loss, there are though studies that prove the harmful effects some of its ingredients (even in the "new formula" have on the body. Not to mention it's an MLM (which is just another name for a pyramid scheme) Lastly the CEO Dave Jordan has a history of jumping ship from MLMs just before they go under avoiding legal action.
I am to going to lie. The old formula I actually lost 16 lbs in 2 months. then they changed to new formula. But on the websit, there is NO indication of any kind that its new formula. in fact. all the discription and pictures are still showing old formula, which is misleading and faulse advertisement. And the most disappointing part is they customer service. They don't have a phone or direct online chat. I emailed my feed back for the new formula. They replied the first time, pretty much like telling me other customers like it. then I emailed again ro lwt them know that I did try the new formula for several months, not only I gained bacj my weight, its tastes real bad. then no response. so do NOT BUY.
In my experienced I recommend this Valentus coffee for you guys. This is excellent I lose 15kgs now in just 8weeks. Amazing! From 81kgs down to 66 now... I will still drink this coffee until I reach my goal weight 55kgs.
This company is crap and so full of b.s. it's funny. They have ABSOLUTELY NO corporate customer service phone number you can call to order products and get questions answered. You can ONLY ORDER PRODUCTS ONLINE and if you have a question then they just expect you to call your upline a hundred times a day and bug them as they say its their 'job' yet they DO NOT get paid for their time and of course since you can't make a living being a marketing rep for them then of course the marketing reps probably have either a full-time or part-time job. So like how the hell do they expect someone to first of all order any products if the person doesn't have access to the Internet as not everyone does(DUH!!) and can't get a hold of the person who signed them up. And since NO ONE in the company makes enough money to live off of they DO NOT/ARE NOT willing to mail out free samples. And the SlimRoast diet coffee has Class C amphetmine drug found in it and their products been been banned from several countries because the products are deemed unsafe.
The old formula of valentus roasted coffee was better. I lose 5 kilos with that.. i tried the new one wth dynamine i gained 4 kilos in 3 weeks
I am so grateful I had Valentus come into my life and my families lives in May of 2015. The integrity of the owners and their mission to help people prevail in all areas of our lives is so refreshing. I have lost and maintained 50 pounds and am proud to represent Valentus as a solid founding member.
Some of the best health, energy and weight loss products out there. Amazing people in the company too!
These products have changed my life! Emulin, the MORE+detox, coffee & immune boost have made a big difference on my chronic illness (not making medical claims, but I’m off my meds for the first time in my life!!). SO much more than “just” a healthy coffee.
The coco tastes like POSION!! I was give a few sachets by a friend to try and although it didn’t rate exactly like my normal chocolate drink it wasn’t too bad. I decided to order a tub of the coco because it goes further then the sachets and when I opened it and made my first drink I was sure something went wrong with the production of the product (IT TASTED LIKE POSION) I immediately contacted the company with my concerns and they told me that they changed an Ingredient and that I would basically have to get use to it. I was so sure something went wrong in production I begged them to take back the tub and if they found nothing wrong with it I’d take the loss in the chin. They refused sending me an email saying no refunds on opened products all I wanted them to do was take it back for testing. It is a shame as I had been drinking the coffee and have never had a problem with that product. PLEASE DON’T BUY THIS PRODUCT IT IS A WASTE OF GOOD MONEY!!!
I was a IR, I placed a order & without notice they sent the wrong product. I returned it after ALOT of back & forth email.. You CAN NOT actually speak to a person. I had a credit over $300. Well they are claiming my refund as a commission. It was my money that was returned! They also deactived my account without notice. I would not recommend signing up with this company at all.
Great products and great company!
Horrible,unprofessional and worst customer service i have ever dealt with. I was an IR and after my first loyalty order, there was another charge on my credit card for something that i did not order, i have to close my credit card because i was scared that it will keep on charging. 2nd loyalty order there's another purchase that wasn't made by me. I told the my upline and she emailed them(which is crazy only way to communicate with them). Dec 1 i am trying to put another order, my account was deactivated! Now what made it real crazy is this. They deactivated my account without even notifying me on doing so. They did not send my order of 3 creamer but they took the payment from my credit card! They said they refunded it but its been 5 weeks and no money came back! I am furious and they don't care! They took the money, did not send the product and doesn't want to refund it either!
On my first and third ordered of Valentus slim roast cocoa was good and I love it but on my forth ordered that was last month taste so bad. Cannot even swallow it so what I did was returned it and never got a refund. I will no longer order it again. Be careful guys.
My friend got me onto this. It’s excellent for that extra boost of energy for when you are trying to loose weight but do not know where to start and can’t find motivation. The energy it gives me is incomparable to a regular coffee, and does ward off hunger. It tastes a bit spicy yes but I personally like to mix it with raw cacao powder and it tastes good. At the end of the day haters are gonna hate. And yes, I will repurchase because it helps me to have a healthier lifestyle.
Valentus is a review platform that provides businesses and consumers with a space to share and access feedback on various products and services. The company aims to enhance transparency in the marketplace by allowing users to post reviews, rate their experiences, and interact with businesses directly. This service helps consumers make informed purchasing decisions while enabling companies to understand customer satisfaction and improve their offerings. Targeting both consumers and businesses, Valentus caters to a wide range of industries seeking to build trust and credibility through authentic customer reviews. By facilitating honest feedback, the platform supports businesses in managing their online reputation and fostering customer loyalty. With a focus on user-generated content, Valentus serves as a valuable resource for individuals looking to evaluate products and services based on real experiences.
This profile hasn't been claimed by the business owner.