Workday is a cloud-based software company that provides enterprise applications for human capital management, financial management, and analytics. The platform offers tools for HR functions including payroll, talent management, workforce planning, and financial processes such as accounting and procurement. Workday serves large and mid-sized organizations across various industries with its integrated suite of business applications.
Reviewers generally find Workday to be a comprehensive solution that effectively meets the needs of large organizations, particularly praising its scalability and robust features for talent management and payroll processing. Many customers highlight the user-friendly interface and excellent analytics capabilities, noting that the platform significantly enhances HR operations.
However, some consumers express concerns about the system's quirks, describing certain workflows as unnecessarily complicated and approval processes as confusing. Additionally, while the platform is reliable, it can be slow during peak times, especially when generating complex reports. The implementation process also receives mixed feedback, with some users reporting a rocky start despite helpful support. Overall, Workday is viewed positively, though there are areas for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HR & Recruiting Software.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Workday. Filter by what matters to you.
5 months ago
Workday has transformed how we handle HR processes at our company. The interface is intuitive and most tasks are straightforward. However, the reporting functionality can be quite complex and sometime... See more
5 months ago
Workday rarely goes down and is generally dependable for our daily operations. My main complaint is that it can be sluggish, especially when running complex reports or during busy periods.
5 months ago
Workday is incredibly comprehensive, which is both a blessing and a curse. It took our team several months to fully understand all the features and workflows. The learning curve is steep, but once you... See more
5 months ago
Love how easy it is to request time off and update my personal information. The mobile app works well too.
Quick answers to the questions people ask most.
Workday is a cloud-based enterprise software company that provides human capital management (HCM), financial management, and analytics applications. Their platform helps organizations manage payroll, benefits, recruiting, performance management, and financial planning in one integrated system.
Workday provides 24/7 technical support for critical issues through their customer support portal and phone lines. Standard support hours vary by region, with extended hours available for different time zones to serve their global customer base.
You can contact Workday support through their customer portal, by phone, or via email. Existing customers should log into their Workday Community portal for the most direct access to support resources and case management.
While Workday traditionally served large enterprises, they now offer solutions for mid-market companies as well. The platform is generally most cost-effective for organizations with several hundred employees or more due to its comprehensive feature set and pricing structure.
Workday implementation timelines vary based on company size and complexity, typically ranging from 6-18 months. The process includes data migration, system configuration, testing, and employee training phases.
Workday maintains enterprise-grade security with SOC 1 and SOC 2 compliance, encryption of data in transit and at rest, and regular security audits. They follow strict data privacy regulations including GDPR and provide customers with detailed security documentation and controls.
Yes, Workday offers extensive integration capabilities through APIs, pre-built connectors, and third-party integration tools. Common integrations include payroll systems, benefits providers, recruiting platforms, and other enterprise applications.
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Workday has transformed how we handle HR processes at our company. The interface is intuitive and most tasks are straightforward. However, the reporting functionality can be quite complex and sometimes requires IT support to get the data we need. Overall, it's a solid platform that has improved our efficiency significantly.
Workday rarely goes down and is generally dependable for our daily operations. My main complaint is that it can be sluggish, especially when running complex reports or during busy periods.
Workday is incredibly comprehensive, which is both a blessing and a curse. It took our team several months to fully understand all the features and workflows. The learning curve is steep, but once you get the hang of it, it's very powerful. The integration capabilities are excellent, though some customizations require significant technical expertise.
Love how easy it is to request time off and update my personal information. The mobile app works well too.
Workday delivers on functionality and has improved our HR operations considerably. However, the cost is quite high, especially for smaller organizations. The ROI is there, but it takes time to realize the full benefits. Some features feel over-engineered for our needs.
Our payroll processing time has been cut in half since implementing Workday. The automated calculations and compliance features give us peace of mind. The only downside is the occasional system slowness during peak usage times.
The business intelligence features are top-notch. Being able to create custom dashboards and get real-time insights into our workforce data has been invaluable for strategic planning.
While Workday offers great functionality, our implementation was rocky and took longer than expected. The support team was helpful, but the complexity of setup was underestimated. Now that we're fully operational, it works well for daily tasks.
Works well for most standard HR functions, but some workflows feel unnecessarily complicated. The approval processes can be confusing and it's not always clear where requests are in the pipeline. Customer support is responsive though.
The performance review process is so much smoother now. Goal tracking, feedback collection, and career development planning are all integrated beautifully. Our managers love the visibility into their team's progress.
Perfect fit for our enterprise needs. The scalability is impressive and it handles our complex organizational structure well. Integration with other systems was smoother than expected, and the security features meet all our compliance requirements.
As someone who isn't very tech-savvy, I was pleasantly surprised by how easy Workday is to navigate. The search function works well and finding what I need is usually quick.
Workday offers comprehensive training through Workday University, including online courses, certification programs, and instructor-led training sessions. They also provide extensive documentation, user guides, and community forums for ongoing support.
Workday uses a subscription-based pricing model typically charged per employee per month. Pricing varies based on which modules you select (HCM, Financial Management, etc.) and is usually quoted annually with implementation costs separate from ongoing subscription fees.
Yes, Workday offers product demonstrations and can provide access to a demo environment. Contact their sales team to schedule a personalized demo that showcases features relevant to your organization's specific needs and requirements.
Workday is a cloud-based software company that provides enterprise applications for human capital management, financial management, and analytics. The platform offers tools for HR functions including payroll, talent management, workforce planning, and financial processes such as accounting and procurement. Workday serves large and mid-sized organizations across various industries with its integrated suite of business applications.
