Ad Hoc Property Management Ltd specializes in professional vacant property protection through innovative solutions such as live-in Guardians and advanced security measures. The company caters to property owners and landlords looking to safeguard unoccupied properties while minimizing costs associated with vacancies. By providing Guardians, many of whom are key workers, Ad Hoc enables affordable living arrangements that benefit both the occupants and property owners. With a national presence across the UK, Ad Hoc offers tailored services that ensure properties remain secure and well-maintained. Their stringent vetting process helps ensure that Guardians are reliable occupants, while the company’s flexible terms make their services accessible to a diverse range of property types, including former schools, offices, and residential buildings. Ad Hoc Property Management Ltd is committed to delivering effective property management solutions that offer social value and peace of mind for property stakeholders.
Ad Hoc Property Management Ltd receives overwhelmingly positive feedback, with many reviewers praising the helpful and friendly staff who provide exceptional service throughout the rental process. Customers frequently highlight their smooth experiences, noting that staff members like Daryl, Claire, and Federica go above and beyond to assist with inquiries and facilitate moves.
The affordability of the properties is also a common theme, with several people appreciating the low rent and easy sign-up process. However, a few critical reviews mention issues related to property conditions, such as maintenance delays and concerns about building quality. Despite these complaints, the majority of consumers express satisfaction with their overall experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 565 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 9 |
| Sep 24 | 5.0 | 6 |
| Oct 24 | 4.4 | 14 |
| Nov 24 | 4.6 | 7 |
| Dec 24 | 3.7 | 9 |
| Jan 25 | 4.5 | 13 |
| Feb 25 | 4.9 | 48 |
| Mar 25 | 4.9 | 19 |
| Apr 25 | 5.0 | 12 |
| May 25 | 4.8 | 6 |
| Jun 25 | 4.8 | 11 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful and quick service”
“I first rented with Adhoc late 2021 and found it to be good, but after that property closed, they went downhill in my...”
500 reviews of Ad Hoc Property Management Ltd. Filter by what matters to you.
Over a year ago
Came back from work and resting in my new wonderful home. I can’t rate Daryl enough for the experience he’s given me, he’s made it so easy to move here. Moving from Norwich was difficult finding some... See more
Over a year ago
Very helpful and quick service
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Came back from work and resting in my new wonderful home. I can’t rate Daryl enough for the experience he’s given me, he’s made it so easy to move here. Moving from Norwich was difficult finding somewhere, and it was a really smooth seamless process. Being from Heaton from where I came from and being able to locate me next to my mum. Thank you ever so kindly, Olivia :)
Very helpful and quick service
I've been in touch with Ad Hoc for a while now, both Claire and Aaron have been great throughout. Claire was super helpful in answering all my questions (and there were a lot!) and kept me updated even when things weren’t 100% confirmed yet. She was honest about what they could and couldn’t provide, which I really appreciated. Aaron reached out to me about a new place and was quick to follow up with details. It was nice to deal with someone straightforward and responsive. There were a couple of delays earlier on, but Claire took the time to explain what happened and made sure things were handled better moving forward. That really showed me they cared about doing right by people. Overall, both Claire and Aaron were professional, down-to-earth, and easy to deal with. Would definitely recommend them if you’re thinking about trying property guardianship with Ad Hoc.
I have been in 2 properties and an about to move to a 3rd one very soon. Looking at the one star reviews it is amusing to see people complaining about poor buildings, no hot water and no heating. Well duh, they are mostly old municipal buildings waiting on planning for demolition. But at these prices you can't expect a palace. I have not been bothered by these issues as I came into this with my eyes wide open. I have saved quite a bit of money, had an interesting bunch of co-renters and it's been (mostly) good. The only reason I've given 4 stars is because there seems to be a bit of communication breakdown when asking questions. One person gives an answer but the same question asked of someone else can get quite a different answer. Trina has been super at getting me transferred to my new residence and Claire has been totally reliable from day one. Perhaps I've been lucky but the old adage of "you get what you pay for" is no different here than anywhere else
I'm really happy with how smooth everything went with Ad Hoc! Just moved into my new place and honestly thought it would be way more stressful. The whole team was so helpful from start to finish - they answered all my questions and made it feel really straightforward. Such a relief! It's rare to find something this easy in London, so I'm pretty grateful right now.
Huge thanks to Lauren at Leeds Ad hoc, helped and guided me though everything I needed to do and showed me my best options. Incredibly helpful lady, went out of her way to get me settled in as soon as possible. Great place, great company, Lauren .... awesome x
Julius was incredibly kind and attentive throughout the whole process. He explained everything clearly, answered all my questions, and even fast-tracked my check to help me move in sooner. He was very caring and easygoing, which made the whole experience feel so welcoming. Thank you so much, Julius—it already felt like home before I was even handed the keys. I am truly grateful. ☺️
Love being a property guardian been with them for years, when I moved to Manchester from London one of their properties was my first home in the city, moved out, then became a guardian with them again after the pandemic and have recently moved back to London and relocated to one of their properties here, would definitely recommend! They are amazing!
Fed made my experience the best I have ever received when going to a view a house. She’s the most friendly professional humble human being (no exaggerations here) Highly recommend adhoc love living at this property super easy company to deal with (Makes a change after dealing with tight greedy landlords) Fed was so helpful throughout my whole application and with my moving in process 10/10 rating to her and ad hoc 😊
Federica has been an incredible support as my property manager through Ad Hoc. She went above and beyond her role recently to help me out with some additional services, showing not only professionalism but real care and kindness. It’s rare to come across someone so dedicated, responsive, and genuinely willing to help. Her support made a real difference during a stressful moment, and I’m incredibly grateful. Ad Hoc is lucky to have her—thank you, Federica!
So far so good! The staff have been friendly, relatable and more importantly up front about what the guardianship is and everything so far has been perfect. We have had a few requests to fix things and they were fixed within a day or two. Great service.
Finding a place with Ad Hoc has been an extremely easy and pleasant experience for me, especially compared to other property agencies I’ve dealt with. Both Lauren and Martin have been very communicative and cooperative whenever I have spoken to them before, during, and after moving into my current home. I am confident that they will continue to be very helpful and friendly faces whilst I stay at this property.
Back in February 2025, I was looking to move and came across a property managed by Ad Hoc and it was the first time I found out about the guardianship. I went to see the property and met Federica, she was incredible from the first minute, very open, honest, straightforward, extremely informative and helpful. At the time I could not make it so I kept Federica’s number. In April when I came across the property again, I straight away messaged Federica and once again, she was brilliant and helped me through the whole process. Although one should be prepared for temporary living as a guardian, it’s greatly important how honest and informative Federica is and makes the whole process so much more stress free!
I highly recommend Mr. Charlie and AdHoc Property London! He explained me everything in detail, always available, and went above and beyond throughout the entire process. He was always available to arrange visits even with short notice, answer all my questions, resulting in a quick and smooth licensing registration, and I couldn't be happier with the results. Thank you!
good service
Daryl was very helpful and supportive from start to finish. I'm really grateful for his friendly support throughout the application and move-in process. I highly recommend Daryl to anyone interested in guardianship in the North. Thanks Daryl!
First time as a property Guardian and from initial start, viewing and agreeing terms and conditions, the whole experience was 1st class. Daryl P. was friendly and answered any questions I had and was able to find the answers for me if he didn’t know off by hand. Highly recommend this service as an alternative to mainstream renting from estate agents.
Just ended an 9 month stay at the former King Ina school in Somerton, Somerset. A massive personal thanks to Trina for her help in suggesting the property and assisting me in viewing. The flexibility of a guardianship has worked perfectly for me as I recently bought a property that needed renovation so wanted somewhere to return to each evening while extensive work took place. Both Trina and Claire were a joy to liaise with and I can recommend Ad Hoc for anyone looking for flexible and affordable living.
Rebecca was great and aided the entire process effortlessly
Ad Hoc Property Management Ltd specializes in professional vacant property protection through innovative solutions such as live-in Guardians and advanced security measures. The company caters to property owners and landlords looking to safeguard unoccupied properties while minimizing costs associated with vacancies. By providing Guardians, many of whom are key workers, Ad Hoc enables affordable living arrangements that benefit both the occupants and property owners. With a national presence across the UK, Ad Hoc offers tailored services that ensure properties remain secure and well-maintained. Their stringent vetting process helps ensure that Guardians are reliable occupants, while the company’s flexible terms make their services accessible to a diverse range of property types, including former schools, offices, and residential buildings. Ad Hoc Property Management Ltd is committed to delivering effective property management solutions that offer social value and peace of mind for property stakeholders.
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