AFK-Assistant is a software company specializing in AI and machine learning solutions designed to keep computers active while users are away from their keyboards. The company's flagship product, AFK Assistant, mimics human activity by generating mouse movements and keyboard usage, ensuring that users can take breaks without appearing inactive on their devices. This functionality is particularly beneficial for remote workers and professionals who need to maintain an active work status during virtual meetings and collaborative tasks.
Targeting individuals in remote work environments, AFK-Assistant caters to a diverse range of customers, including IT professionals, software developers, and marketing specialists. The product is designed to provide a seamless experience, allowing users to customize settings according to their specific needs while running undetectably in the background. By offering a practical solution to manage online presence during breaks, AFK-Assistant aims to enhance productivity and reduce the stress associated with activity monitoring in remote work scenarios.
AFK-Assistant receives overwhelmingly positive feedback from users, who praise its reliability and efficiency as a productivity tool. Reviewers highlight the excellent customer service, noting the responsiveness and helpfulness of the support team, particularly Milan, who is commended for his generosity in addressing queries.
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Many customers appreciate the easy setup and the software's ability to function without bugs, making it a valuable addition to their workflow. However, there are some concerns regarding login issues, with a few users mentioning difficulties in accessing the service. Despite this minor complaint, the overall sentiment remains highly favorable, with consumers recommending AFK-Assistant as a lifesaver for managing idle time and enhancing productivity. Overall, AFK-Assistant is viewed as a great tool with exceptional customer support.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
43
100%
—
● Low
4.9 / 5 overall
=
43 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 43 most recent reviews.
Top praiseof 42 positive reviews
Customer service55%
23 mentions
Fast & efficient19%
8 mentions
Website & app14%
6 mentions
Easy to use12%
5 mentions
“For the customer service”
On “Customer service” · Oct 27, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
Overall rating and review count for this company and similar companies
I’ve been using AFK Assist for several years now, and it’s easily one of the most reliable tools I’ve added to my workflow. The app moves your mouse or simulates keyboard activity to prevent idle time, and it works exactly as promised. What I appreciate most is that it operates smoothly in the background and remains undetectable by time-tracking apps, making it perfect for avoiding unnecessary idle logs.
The product itself is worth it. It's worth every dollar. For the customer service. they're very responsive to every query you have. And they're very understanding.
I admire that they always think about the consumers.
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Worked extremely well, kept my productivity up on Outlier and Remotasks while I was with them, and the creator is an incredibly accommodating guy. Great stuff.
Great app and great customer service, highly recommended
This service has been a great help for me throughout 2 years of usage. Customer service aka Milan, has been very generous and helpful whenever I had questions he would always respond promptly on time and can cater to all of my inquiries. I highly recommend this service to lighten your load on time tracker softwares.
If you consider an AFK type program, I highly recommend. No BS, great service with no downtime - willing to customize and fix things with great speed.
Good features too. Beyond the nice product, the company itself is as good of a SaaS operation I've dealt with.
Excellent service! Anytime I had any issues, they were extremely responsive and took care of the issue immediately. AFK-Assitant is a lifesaver! I highly recommend it!
other than the amazing software itself, i found their customer care staff the most helping and kind, always providing prompt solutions to my concerns, the subscription is economical as well. Highly recommended. i am not sure exactly if it really escapes the eye of our employers but its been few months since i subscribed and things are going smooth, i hope its stays like that in the future too.
This works sooo well. It works as advertised. In the event that you have any issue their support team is ready and waiting to assist and provide a solution.
I'm grateful for AFK's assistance in utilizing my idle time at work. During periods of no tasks, I can conveniently engage in productive activities and spend some more time woth my kids, then readily return whenever my presence is required.
It was nice having this kind of tool. I hate micromanagement, and i dont blame the conpany either. But having the tool makes your life easier and can easily jump from one stuff to another. Plus, the customer service rep. are very kind and responsive.
The AFK Assistant is a great tool, the support people are prompt to respond to any email inquiries and they provide regular software version updates. I highly recommend it!
AFK-Assistant is a software company specializing in AI and machine learning solutions designed to keep computers active while users are away from their keyboards. The company's flagship product, AFK Assistant, mimics human activity by generating mouse movements and keyboard usage, ensuring that users can take breaks without appearing inactive on their devices. This functionality is particularly beneficial for remote workers and professionals who need to maintain an active work status during virtual meetings and collaborative tasks.
Targeting individuals in remote work environments, AFK-Assistant caters to a diverse range of customers, including IT professionals, software developers, and marketing specialists. The product is designed to provide a seamless experience, allowing users to customize settings according to their specific needs while running undetectably in the background. By offering a practical solution to manage online presence during breaks, AFK-Assistant aims to enhance productivity and reduce the stress associated with activity monitoring in remote work scenarios.