Ashbourne Membership Management Services Reviews (Aug 2025): Is It Legit? Trust Score 4.8/5 from 500 Reviews | CrowdTrust

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.8	1,018	100%	-0.1	● Low

4.8 / 5 overall

=

1,018 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.8▼ 0.1
12-month avg: 4.8
All-time: 4.8
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · CRM Software.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
Ashbourne Membership Management ServicesThis company	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.4 out of 5 (good)	3.0 out of 5 (fair)	−1%	1,018
Cloud Realty - Real Estate Referral Agency	5.0 out of 5 (good)	50 out of 100	—	—	—	—	5
smith	4.6 out of 5 (good)	50 out of 100	—	—	—	—	581
Remote Utilities	4.9 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	5.0 out of 5 (good)	4.9 out of 5 (good)	—	367
Clicksgenie	2.2 out of 5 (poor)	100 out of 100	1.1 out of 5 (poor)	1.9 out of 5 (poor)	—	+8%	224

Bottom line: Ashbourne Membership Management Services is #3 of 5 on overall rating in this group. On value, Remote Utilities scores higher (4.9 vs 3.0).

Gillian O' Gorman

1 review

Jun 25, 2025

Featured

Very friendly and efficient service.

Very friendly and efficient service.

1 review

Jun 25, 2025

Featured

Helpful and Friendly Staff

I had a great experience communicating with Jessica from the One Gym, Navan branch. She was incredibly helpful, friendly, and quick to respond to all my questions. Really appreciated her support—excellent customer service!

1 review

Jun 19, 2025

Featured

Clear and precise

Clear and precise. Sorted everyhting out within a heart beat very impressed. Thank you Beverly

1 review

Jun 19, 2025

Featured

Had a bit of an issue when re-joining…

Had a bit of an issue when re-joining the gym after surgery. Jemma was on the ball immediately & got it sorted in no time at all. Thanks a mill

1 review

Jun 17, 2025

DD Move

I wanted to move the date of my direct debit back by two weeks. Jemma was really helpful, advising me of the best solution to moving the date without losing any membership weeks I had already paid for. Really helpful and friendly service.

1 review

Jun 16, 2025

Appalling level of sense re membership switching

My son had a teenager membership which clearly stated must be 15,16 or 17. We received a letter beginning of month he was due to turn 18 to say it will increase to £55 and to click link and accept the new terms and direct debit. I did not accept so presumed the whole membership would cancel but for 4 months March to June they continued to take money out at £34.99 on a membership he was no longer entitled to use. I tried to resolve and have been advised I had to give 30 days notice but common sense would suggest that if they know he’s 18 and has a teenager membership that’s for 15,16 & 17’s only it would by virtue of his birthdate and the fact they triggered the new membership and fee letter mean that that membership should cease on his 18th birthday. Unfortunately it appears this was for me to cancel and give 30 days notice so we have inadvertently paid £140 unnecessarily for a membership he actually wasn’t entitled to use from his 18th birthday. No attempt was made to follow up on the revised letter or to write to tell me my son is not allowed to continue under the teenager agreement but the happily continued to take payments out which I’ve just spotted. I suspect the next letter would have come January 2026 in increasing the membership he is too old to use meaning we would have paid £300 for a contract and a membership my son was not entitled to be using (or you would think me continuing to pay). On a positive they cancelled and membership and waved the 30 days notice 😂 - but actually have had £140 for March, April, May and June when he was too old and not entitled to use the membership. The fact you can’t talk to anyone and just use WhatsApp has left a bitter taste and an poor experience of how it’s all my fault for not cancelling - which I thought I had by not agreeing to the new terms relating to my sons age! Poor form to not look to refund even half the payments back as a gesture of goodwill!

1 review

Jun 13, 2025

Sophie at Ashbourne treated my case…

Sophie at Ashbourne treated my case personally and not like a “computer says no” Thankyou for being Kind and considerate Cheers Ben

1 review

Jun 13, 2025

Very helpful!

Very helpful!

1 review

Jun 9, 2025

Great resolution

Edit of my original review - Ashbourne contacted me ref my Direct Debit issues, the lady was extremely friendly and apologetic for how the situation has been handled. To be fair, I usually don't review companies when they do everything right, but when a company does wrong then correct it especially quickly and hassle free, they deserve to be recognized for that. Thanks

1 review

Jun 9, 2025

Very helpful with a technical issue

Dan delt with a issue I was having really well. Very helpful.

1 review

Jun 6, 2025

Thank you Mike M for being so helpful

Thank you Mike M for being so helpful - really quick responses!

ryansoconnellhotmail.com

1 review

Jun 5, 2025

Prompt assistance with quick resolution…

Prompt assistance with quick resolution of issue. Great job!

1 review

Jun 5, 2025

Charlie was brilliant

Charlie was brilliant. Unfortunately i needed to cancel membership for personal reasons. Charlie made the whole process quick and easy. Credit to the company. Thanks Scott

Nicholas Kirkland

1 review

Jun 3, 2025

The staff were brilliant

The staff were brilliant, very understanding. A real credit

1 review

Jun 2, 2025

Very helpful

Very helpful, dealt with my request straightaway

1 review

Jun 2, 2025

Rapid response to login issues resolved…

Rapid response to login issues resolved in 10 minutes

1 review

May 29, 2025

Great Communication

Extremely responsive to any queries or requests that I may have. I have found that the live chat has been the most efficient method of communication

1 review

May 27, 2025

Efficient

Efficient, professional. Thank you

Homeless Engineer

1 review

May 16, 2025

Membership issues

Ashbourne Membership Management Service is a very very great service. After contacting Ashbourne via email I received email from Charlie who was extremely polite, kind, angelic, amicable, kind-hearted and benignant. Charlie showed empathy on high level about my situation and was extremely above-board, forthright, explicit, bounteous, divine, receptive, delicate and ethereal. Thank you very much Charlie for help and for your soft-hearted acts if everyone would be like you this earth would be a Heaven.

1 review

May 16, 2025

Membership query

My son had thought his membership had expired and so we did a new membership. I saw two payments taken and so called to discussed. The response was prompt and a refund is being issued. Although it was via a text which I thought ‘here we go’ I was pleasantly surprised it was a smooth process.