They took away the ability to pay the…
They took away the ability to pay the bill with cash in store. This was one of the best features of this card, it was unique among competing cards, please bring this back!

Canadian Tire Financial Services operates as Canadian Tire Bank, providing a range of banking solutions focused primarily on credit card offerings. The company specializes in Mastercard credit cards that allow customers to earn rewards and access exclusive offers at Canadian Tire locations. Through its financial products, Canadian Tire Bank aims to enhance customer loyalty and shopping experiences for consumers engaged in automotive, home, and recreational activities. The target market for Canadian Tire Financial Services includes individuals looking for flexible payment options and rewards programs linked to their everyday purchases. By leveraging its affiliation with the Canadian Tire retail brand, the company effectively caters to a diverse audience seeking reliable financial services and products that align with their lifestyle and shopping habits. Consumers can explore these offerings further on the official website, www.ctfs.com.
Canadian Tire Financial Services receives overwhelmingly negative feedback from consumers, with many expressing frustration over high interest rates and poor customer service. Reviewers frequently mention issues with the credit card, citing misinformation during the application process and a lack of support when disputes arise.
While some customers highlight exemplary service from individual agents, these positive experiences are overshadowed by complaints about long wait times and unhelpful responses from staff. Additionally, the removal of convenient payment options, such as cash payments in-store, has disappointed many users. The company's website is also criticized for frequent crashes and error messages. Overall, the sentiment is predominantly negative, with a significant number of customers advising others to avoid this service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 60 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 2 |
| Oct 24 | 1.0 | 4 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 2.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I had an amazing experience with an agent, Killian, who went above and beyond to assist me while showing exemplary pa...”
“Signing up for this card was an absolute nightmare of misinformation, delays and poor service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | +38% | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Canadian Tire Financial Services is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 1.8).
60 reviews of Canadian Tire Financial Services. Filter by what matters to you.
They took away the ability to pay the bill with cash in store. This was one of the best features of this card, it was unique among competing cards, please bring this back!
I've had no issues with my Canadian tire. Mastercard, until recently, when the system decided to cancel it on me. Because the thought I was having fraudulent activity. The system sent me one card that I was not able to activate. Because there was a supplementary card, I've been waiting 2 and a 1/2 weeks with no credit cards. I am incurring a tons of nsf charges. I have no availability to credit. This is such a slow process. I should have been warned that I was getting a new card that my old one was to be canceled. I was not I did not see or feel that there was any fraudulent activities happening. I'm very disappointed.Who's going to pay all these NSF fees every day I went by the mailbox and still nothing
Silent money takers, website on mobile is horrible, and customer service left the chat in between without completing, no info on missed preauthorized payment, just taking money, no way again for canadian tire mastercard to avoid big problems in future
Quick answers to the questions people ask most.
Yes, Canadian Tire Financial Services is a legitimate company with a notable number of reviews. However, customer experiences vary widely, with ratings reflecting both positive customer care and significant dissatisfaction.
Canadian Tire Financial Services is not classified as a scam, but there are safety concerns raised by customers regarding high-interest rates and poor service. Verified reviews highlight a mix of positive experiences and complaints about customer support.
Canadian Tire Financial Services offers financial products including the Triangle Mastercard, which provides various rewards and benefits. However, customers have expressed frustrations regarding the card's features and interest rates.
Payment methods for the Triangle Mastercard include online payments and traditional banking methods. Notably, customers have recently complained about the removal of cash payment options in stores.
Customer support can be contacted through their official website or phone. However, many customers report long wait times and unsatisfactory service experiences.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Canadian Tire Financial Services operates as Canadian Tire Bank, providing a range of banking solutions focused primarily on credit card offerings. The company specializes in Mastercard credit cards that allow customers to earn rewards and access exclusive offers at Canadian Tire locations. Through its financial products, Canadian Tire Bank aims to enhance customer loyalty and shopping experiences for consumers engaged in automotive, home, and recreational activities. The target market for Canadian Tire Financial Services includes individuals looking for flexible payment options and rewards programs linked to their everyday purchases. By leveraging its affiliation with the Canadian Tire retail brand, the company effectively caters to a diverse audience seeking reliable financial services and products that align with their lifestyle and shopping habits. Consumers can explore these offerings further on the official website, www.ctfs.com.
This profile hasn't been claimed by the business owner.