Rental Escapes - Luxury Villa Rentals reviews & trust report
Rental Escapes is a luxury villa rental platform that specializes in providing high-end vacation properties worldwide. With a curated collection of over 4,200 properties across five continents and 42 countries, the company caters to travelers seeking exclusive and unique accommodations in top destinations. Customers can explore a variety of luxury villas and homes, designed for both relaxation and memorable experiences.
In addition to luxury villa rentals, Rental Escapes offers personalized services through their Guest Experience Specialists, who assist clients in planning their trips and arranging additional services such as private chefs, yacht rentals, and private jet charters. The company targets affluent travelers and families looking for premium vacation experiences, emphasizing comfort, privacy, and tailored services. For more information, visit www.rentalescapes.com.
Rental Escapes - Luxury Villa Rentals has a positive customer experience.
Rental Escapes receives overwhelmingly positive feedback from customers, highlighting exceptional service and a seamless booking experience. Reviewers frequently commend the responsiveness and helpfulness of staff members like Enosh, Jeremie, and Laura, who provide thorough support and quick communication throughout the rental process.
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Many consumers appreciate the wide selection of beautiful properties available, making it easy to find the perfect villa for their vacations. However, a few reviews mention concerns regarding specific rental properties, indicating that not all houses meet expectations. Despite these minor complaints, the overall sentiment remains highly favorable, with customers expressing excitement for their upcoming trips and satisfaction with the service provided. Overall, Rental Escapes is viewed as a reliable choice for luxury villa rentals.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
281
100%
● Low
4.8 / 5 overall
=
281 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9
12-month avg
4.9
All-time
4.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.9
18
Sep 24
4.8
9
Oct 24
5.0
8
Nov 24
4.6
9
Dec 24
4.9
14
Jan 25
5.0
9
Feb 25
5.0
20
Mar 25
4.7
14
Apr 25
4.9
13
May 25
4.8
10
Jun 25
5.0
9
Jul 25
5.0
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 281 most recent reviews.
Top praiseof 270 positive reviews
Helpful support27%
72 mentions
Customer service25%
68 mentions
Fast & efficient21%
56 mentions
Easy to use16%
43 mentions
“Laura was extremely helpful”
On “Helpful support” · Jul 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
Enosh my planner has been exceptional. The communication and response times impressive. He worked hard to secure just the right place for my celebration. Everyone is over the moon for this grand exp... See more
We went online to look for a Villa in St Maarten for a family vacation and emailed Laura Muller to assist with some questions that we had. Laura was extremely helpful. We were in St Maarten and asked... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Enosh my planner has been exceptional. The communication and response times impressive. He worked hard to secure just the right place for my celebration. Everyone is over the moon for this grand experience. Thanks to the entire team, this was a delightful process.
We went online to look for a Villa in St Maarten for a family vacation and emailed Laura Muller to assist with some questions that we had. Laura was extremely helpful. We were in St Maarten and asked if we could visit the Villa. She arranged for us to go over to the villa thru the local management company that was great. We are so happy that we contacted Laura and all of her help she is very knowledgeable and a great communicator. We will always use Laura and Rental Escapes for future vacations. Judy & Rick
It was very nice to see so many beautiful homes for vacation rentals. Finding a home was easy to find and the people that I have worked with have all been very prompt.
I enjoyed working with Rental Escapes. Steph was patient and helped me with all my needs and concerns. She assured me that I had our vacation suite booked and offered help with the concierge getting my excursions booked also. THANK YOU!
We haven’t even had our wedding yet and we already feel like Randee deserves a standing ovation.
From the very first message, she has been nothing short of amazing. Her communication is so warm, clear, and quick—it honestly feels like we’re planning this with a close friend who just happens to be incredibly organized and knows everything. She’s answered every question (and trust us, we’ve had plenty!) with so much patience and thoughtfulness.
Planning a destination wedding is no joke, but Randee has made the whole process feel easy and even exciting. She’s gone above and beyond in so many ways already, and we haven’t even checked in yet! Every little detail we’ve asked about, she’s either already thought of or had the perfect suggestion. You can tell she really cares—not just about the property, but about us having the best possible experience.
Honestly, if this is what it’s like before we arrive, we can only imagine how incredible it’s going to be when we’re actually there. Randee is an absolute gem, and if her boss is reading this—please give this woman a raise, a promotion, and a lifetime supply of thank-you notes from grateful couples like us.
Can’t wait to follow up after the big day, but had to share how grateful we already are!
Steph has been extremely helpful throughout the booking process. This was my first time booking as a Travel Advisor and the experience has been seamless. Look forward to using this company in the future!
I've been working with Amanda and she has been great to work with. I have yet to go on my trip yet but so far the experience working with Amanda has been very pleasant.
Luxury villa Rentals have excellent…service and friendly, helpful representatives.
Luxury villa Rentals have excellent Reps. They made the rental experience very easy. They will arrange for any items extra we need. To and from airport, chef, activities. I’m a germafode and I hope the place is as beautivil and clean as the pictures show. I’ve been disappointed in the past with pictures taken years earlier. I will leave an honest review after our trip. This is the first time I’ve traveled to Turks & Caicos and very excited.
So far rental experience has gone very well. The only minor glitch was trying to Wire Transfer payment in Euros. My bank, Chase, tried several times, but the system always wanted to pay in Canadian Dollars. finally, i received Routing to your Chicago Bank to pay in US Dollars. I would suggest that should be first option for US payments.
Rental Escapes is a luxury villa rental platform that specializes in providing high-end vacation properties worldwide. With a curated collection of over 4,200 properties across five continents and 42 countries, the company caters to travelers seeking exclusive and unique accommodations in top destinations. Customers can explore a variety of luxury villas and homes, designed for both relaxation and memorable experiences.
In addition to luxury villa rentals, Rental Escapes offers personalized services through their Guest Experience Specialists, who assist clients in planning their trips and arranging additional services such as private chefs, yacht rentals, and private jet charters. The company targets affluent travelers and families looking for premium vacation experiences, emphasizing comfort, privacy, and tailored services. For more information, visit www.rentalescapes.com.