Washing machine fixed
Efficient service

Respond Services is a review platform that enables businesses to collect and manage customer feedback effectively. The company provides tools and services designed to help organizations enhance their online reputation through authentic customer reviews. By facilitating transparent interactions between consumers and businesses, Respond Services aims to empower companies to understand customer experiences and improve service delivery. The target market for Respond Services includes businesses of various sizes seeking to build trust and credibility in their industries. By leveraging customer insights, companies can make informed decisions that drive customer satisfaction and loyalty. The platform supports businesses in engaging with their audience, promoting positive reviews, and addressing concerns to foster a better overall customer experience. For more information, visit www.respondservices.co.uk.
Respond Services receives overwhelmingly positive feedback from customers, highlighting the professionalism and efficiency of their engineers. Reviewers consistently praise the promptness and politeness of the staff, noting that repairs are completed quickly and effectively, often within 20 minutes.
Many appreciate the engineers' thoroughness and ability to communicate clearly about the issues and solutions. However, a few customers mention delays in scheduling repairs, with some waiting weeks for service. Despite these minor complaints, the overall sentiment remains highly favorable, with consumers expressing satisfaction with the quality of service and the expertise of the technicians. Overall, Respond Services is recognized for its excellent customer service and skilled engineers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,063 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.9 | 435 |
| Jul 25 | 4.8 | 568 |
| Aug 25 | 4.9 | 55 |
| Sep 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Engineer let me know when he was on his way and arrived on time and completed the repair quickly and efficiently”
“He could do with customer service training”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | — | 1,063 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 22 |
Bottom line: Respond Services is #2 of 5 on overall rating in this group.
500 reviews of Respond Services. Filter by what matters to you.
Over a year ago
Such a helpful polite guy and knowledgeable
Over a year ago
The engineer came at the agreed time, was polite and considerate and did a good job fixing our washing machine.
Over a year ago
Quick efficient repair and some helpful advice.
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Efficient service
Such a helpful polite guy and knowledgeable
The engineer came at the agreed time, was polite and considerate and did a good job fixing our washing machine.
Quick efficient repair and some helpful advice.
Goodresponseattemded and found problem Overall very good MC
Engineer was very professional and kept us informed of the issues with the appliances and how he was going to solve it . Repair was fixed quickly and place left tidy
Brilliant service . Nice engineer . Friendly and explained everything fully
The engineer knew his job well, tested it after repair . He was polite , called a few minutes before arrival.
Prompt reliable friendly service
Repair guy turned up on time, nice guy, and carried out repair on dishwasher quickly. Great services
Repair was booked for between 8am and 11am . Engineer phoned around 8:30 am and turned up around 9 am . And was in and out in around 20 minutes. Perfect job done .
Engineer let me know when he was on his way and arrived on time and completed the repair quickly and efficiently
Prompt, polite, professional and knowledgeable.
On Time Remembered us from previous repair very pleasant and efficient
The Engineer was very good at his job. Very patient and knowledgeable about the process and how to handle it.
Hi The engineer was very through and polite Was clean and tidy and went through the procedure on replacing the item. Thr only coment I would make are we responsible to.provide the removable of the class hob and packaging
The engineer who visited us are no fuss people who get on and get the job done. They are also very knowledgeable on the machine and always give good advice. He phoned to see if he could come early, which was nice. Would definitely recommend them
On time, very polite and thoughtful of area he's was working, clean and tidy.
The enginer fixed the problem within minutes
Respond Services is a review platform that enables businesses to collect and manage customer feedback effectively. The company provides tools and services designed to help organizations enhance their online reputation through authentic customer reviews. By facilitating transparent interactions between consumers and businesses, Respond Services aims to empower companies to understand customer experiences and improve service delivery. The target market for Respond Services includes businesses of various sizes seeking to build trust and credibility in their industries. By leveraging customer insights, companies can make informed decisions that drive customer satisfaction and loyalty. The platform supports businesses in engaging with their audience, promoting positive reviews, and addressing concerns to foster a better overall customer experience. For more information, visit www.respondservices.co.uk.
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